Jayco RV Owners Forum

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Old 06-24-2016, 01:56 PM   #1
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3rd Jayco, not happy

Third time is apparently not the charm. I've owned 2 other Jayco trailers, and just picked up a new 23RLSW that was ordered special to get a particular upholstery pattern. It came with the wrong dinette table for the pattern per the brochures, and Jayco seems to not care. The LED lighting throughout is like living on the street under mercury vapor lamps. Every single fixture was full of sawdust from the installation. I've already removed the one over the dinette and replaced it with a dual bulb incandescent with 2 light intensity settings. The fit of the port side wheel well trim is beyond terrible, and the little cut off piece was installed crooked and did not even line up with the remainder attached to the slide out. I removed all that, spaced the short piece properly, made end caps out of sheet metal to seal the gaping holes left by the factory that just cut it to fit. It also seems to be poor design to not have some kind of metal or plastic splash cover over the wheels between them and the slide out mechanism, that's the next upgrade after next weeks trip. There are other minor deficiencies that are not up to Jayco quality by any means, perhaps this one was built by the kids from 'Breaking Amish' instead of the normal folks. Sorry Jayco, this one had to be built on a Monday with hungover workers, or Friday with them wanting to get done and get to the bar. Would not recommend this to anybody that can't fix stuff.

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Old 06-24-2016, 02:20 PM   #2
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There has long been "folk wisdom" about buying cars.
Some say never buy a car that came off the line on a Friday afternoon.
Some say never buy a car that came off the line on a Monday morning.
Everybody says never buy a car just after model changeover.

One thing I've noticed, after six months on this forum, is that some folks (like me) seem to have a pretty much perfect RV - only one loose bolt on the slide adjustment.
Others seem to get lemons with dozens and dozens of obvious problems. Both type of unit comes out of the same factory (although perhaps not off the same line). Does Jayco work multiple shifts?

I wish there was something with or on the RV (a code or something) that would state when each RV came off the manufacturing line - and which line at Jayco.
I think it would be VERY interesting to ask people to post that code (if it existed) followed by a number from 1-10 ranking their build quality. Then correlate those numbers to determine trends.

Buddy Ray - Atlanta
Jayco 2016 Eagle HT 26.5RLS
Ford 2016 F150 Lariat, 3.5L V6 Ecoboost
Max Tow Pkg, 36gal tank
Reese Sidewinder and Reese Titan 16k hitch
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Old 06-24-2016, 02:22 PM   #3
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Welcome to the forum... great first post. Just curious, did all of these problems not occur until AFTER you did your PDI and picked it up?

All trailers are basically crappy, just some are nicer than others. I love my Jayco, but its had a couple little things that needed to be fixed. I have a good dealer who fixed most stuff before I did PDI, then fixed some more stuff AFTER PDI.

I know it sucks that trailers are like this, but at some point you have to agree to take the product before you sign on the dotted line. If it wasn't up to your standards... why did you accept it?
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Old 06-24-2016, 02:35 PM   #4
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You can lookup the VIN for your trailer online. Won't tell you anymore than what year it is, but they generally contain a character that indicates what "plant" the unit came from (character 11); not necessarily the same as line, but does Jayco have more than one location?
2011 Jayco X19H (purchased 2015)
2008 Jayco 1007 PUP (purchased new, traded for the X19)
2012 Chev Traverse LT with TP
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Old 06-24-2016, 03:35 PM   #5
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Are you trying to see if it's one person or not? Go after the company, not the employee. Jayco should do everything they can to fix what should of been right in the first place. You sure it's not just the dealer not willing to help?
2015 Nissan Frontier SV CC 4WD
2014 Jayco Sport 8
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Old 06-24-2016, 04:21 PM   #6
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Directly from the Jayco manual:

Jayco reserves the right to discontinue or change specifications or design at any
time without notice and without incurring any obligation whatsoever. RV’s built for
sale in Canada may differ to conform to Canadian Codes

Yea it happened to us...
2015 F-450 XLT 440 HP Power Stroke 26.5K Custom Resse F/W, Manual Regen, 19.5 Rubber
2014 Oreion Sand Reeper 4x4 Toy steel everywhere, street legal and licensed, 5 speed manual, 3 cylinder DOHC "Chery" engine and 2 door fun.
2015 Jayco Sesimic 4212 Extreme Weather Package, Dual Pane Windows, Side and rear Patios, 480 watt Zamp Solar Pkg 6 AGM batteries, Residential Fridge, custom Dishwasher, 5500 watt Onan and lot of problems.
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Old 06-24-2016, 04:58 PM   #7
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Well thankfully we have the exact opposite of this problem with the same trailer 23RLSW.

We have been very happy with the build quality compared to others we have had in the past.

Sorry to hear about your problems with yours. Ours was one that was on the lot we did not order it from factory maybe the dealer fixed any problems before we got it.
Bruce & Cindy
Rambo & Chuy (Chihuahua's)
2016 Jayco 23RLSW
Blue Ox Sway Pro
2014 Ram 1500 5.7 Hemi
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Old 06-24-2016, 05:27 PM   #8
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We went from a 28BHBE to a 377RLBH. I expected more problems as there is more to go wrong when you upgrade. I was not disappointed with the problems, but was also not disappointed with the upgrade!
'16 Ram 3500 MC CTD Dually, 4:10 rear
'14 Ram 2500 MC CTD (gone)
'14 287BHBE (gone)
'16 North Point 377RLBH (current and hopefully last)
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Old 06-24-2016, 11:10 PM   #9
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3rd Jayco, not happy

I wasn't trying to 'go after' anybody, just look for trends. For example, the data might suggest that a higher percentage of lemons come off the factory on Friday afternoon.

Purely an academic exercise, I am a retired business school professor . We love to charge companies to do quality studies like this. Then it's always fun to sit back and see if management can actually USE the results to improve production.

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Buddy Ray - Atlanta
Jayco 2016 Eagle HT 26.5RLS
Ford 2016 F150 Lariat, 3.5L V6 Ecoboost
Max Tow Pkg, 36gal tank
Reese Sidewinder and Reese Titan 16k hitch
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Old 06-25-2016, 12:49 AM   #10
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Jayco has a number of plants, each plant builds one line...ie JayFlight...next is a 5er, etc. They were only operating one shift when we toured two of the plants, no clue if they run multiple lines at other times. We toured in April of 15 when we picked up our TT. FYI our was built on a Friday and we have had no real issues, few minor things I just took care of. Wife did call Jayco regarding the dinette cushions that were tearing where the Velcro was attached, they sent a complete set out NC.

Were happy campers

2011 Toyota Tundra double cab
2015 27RLS
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