Jayco RV Owners Forum

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Old 09-05-2014, 02:49 PM   #51
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Sent e-mails to Jayco Customer service twice with a very simple question about the dinette in our 2014 WhiteHawk, the last on 8-19-14 and the first about a week before that.....got the automated response that they were received and would have someone respond.....have never heard anything....would have expected a quicker turnaround than that.


2014 Jayco White Hawk 30DSQB Summit Edition, Glacier Package
2012 GMC 2500HD Z71 SLT 4WD Crew Cab...DuraMax/Allison....3.73 Rear Axle.
2014 Chevrolet Silverado 2500HD Z71 LTZ 4WD Crew Cab...Vortec 6.0L V8...3.73 Rear Axle..(traded)
2011 Chevrolet Avalanche...5.3L V8...3.42..(traded)
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Old 09-05-2014, 02:59 PM   #52
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They never replied to my e-mail. I had to end up calling.

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Old 09-05-2014, 07:43 PM   #53
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Originally Posted by eldermike View Post
There is really no such thing as a better deal across town or the state in RV's. You should buy very local and form a relationship with the dealer and don't shop the price, Unless; you can fix these things and are willing to do so. I never go back unless there is a part involved that costs more than I am willing to "eat". I fix everything myself.

I think you have some minor problems. If you are not handy consider hiring a tech to fix these at your home. 300 miles = a tank of fuel. IMHO you can't save the costs from where you are, it's either in fuel or cash to a local tech. Or do like I do and fix it.

This is true to some extent. I paid $4k less than my local dealer would do, so wasn't worried about service at that point. Was the difference in being able to pay cash vs finance. Was well worth the 5hr ride to get it.
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Old 09-05-2014, 09:16 PM   #54
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I can't think of the brand of our TV, and it is in the TT right now at the lake....but it has a signal meter in it, very handy!!
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Old 09-05-2014, 11:50 PM   #55
Join Date: Jan 2014
Location: Ninilchik, Alaska
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I have had King of The Road, Holiday Rambler and Mobile Suites dealer give me the old "we did not sell it so we are not fixing it" story.
So now I have a Jayco and my dealer is 1500 miles from where we are using it.
2012 JAYCO BUNGALOW Jayflight 40FER
2004.5 Dodge Ram; CTD; 3500 Dually; CC; 4x4; 6 spd. 5600; Smarty Jr.
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Old 09-06-2014, 12:28 AM   #56
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^ haha and by that I mean , we bought ours used so our expectations were low with only a 90 day warranty...sounds like we should keep them low when we upgrade...

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Old 09-06-2014, 08:35 AM   #57
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Originally Posted by 3'senough View Post
There's one built into the TV already. Just scroll through the menu and look for signal strength. Almost all of them have it now.
Man, I did not know that either. I will have to check my menu also next time out. Doesn't really matter most of the time because I do have a signal meter on my direct tv menu for satellite reception.


Joe Hinson
2010 Jayco Quest G2(SOLD)
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Old 09-15-2014, 07:20 PM   #58
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Did ten day shake down on brand new 2014 Greyhawk 31fk...Black tank flush leak and bathroom drain popped loose extended by reputable mobile RV repair service on site
.not a Jayco dealer....we were treated very well by Roger and Kristy st Jayco warranty they handled everything..no stress and I felt part of a Jayco family much like this forum makes us feel...Mark
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Old 09-17-2014, 08:09 AM   #59
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Update to my original post.

Problem 1:
My pump cycling somehow fixed itself. Probably a piece of dirt was the culprit.

Problem 2:
I fixed my grey water leaking problem myself. The hose clamp between the tank and the discharge pipe was loose. I tightened it down and the leak has stopped.

Problem 3: the transfer gas gauge will be replaced by my dealer for free when I take my bad one in. RV One was willing to work with me on that and I appreciate it. That saves me hauling my rig a total of 300 miles for the fix.

Problem 4:
I still have no idea why no TV signal. Still working on that...
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Old 09-17-2014, 08:14 AM   #60
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Appreciate the follow-up, always good to know the progress, and/or resolutions in situations like this.



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