Jayco RV Owners Forum

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Old 07-09-2013, 02:04 PM   #11
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Location: Virginia`s Eastern Shore
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Originally Posted by BlueHaul View Post
After you shell out so much money to buy it (even though I have an "inexpensive" travel trailer compared to some of the huge rigs I've seen in campgrounds) ya feel like you just shouldn't have to do that kind of stuff, you know?
You should not have to do that stuff to a new unit, regardless of price point. 15 grand is not a lot in the RV world but it is to Crabman!

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Old 07-09-2013, 03:22 PM   #12
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Well our new Jayco is only our second camper after tenting it for years. Our first was a Forest river Hybrid 2010 and it had many small minor problems I dealt with myself. We ended up hating the hybrid not because of the problems but other reasons. Our new Jayco is no different as far as small poblems so we just figured it was the normal. And it is alot of money to us but to get upset over it is useless. latest problem, the TV remote volume down stopped working. While not a Jayco issue, they did pick the TV brand to put in their campers. Contin-us ?? Or whatever its called..Lol

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Old 07-09-2013, 09:30 PM   #13
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A little QC please, Jayco

We've had two Jaycos, both were purchased new. The first (2011 28BHS) had more issues than the second (2012 32TSBH) by far, but the issues did end up getting resolved with the dealers and Jayco. I've talked with a Jayco rep before about their QC issues and she basically told me that the dealer is responsible for making sure the trailer is issue free. They apparently have the option to do this before or after the sale. I believe most dealers opt for after because they are trying to get away with as much as they can. They figure some they'll do a ton of work on and some they won't do any and some in between. It all averages out. Where Jayco does get defensive is if a dealer refuses to take care of verified warranty issues. They will do end runs around dealers so fast it'll make their heads spin if they refuse to take care of issues that Jayco feels should be taken care of. I've seen it first hand, happened with my second trailer. I agree with Crabman and it is a luck of the draw what type and number of issues you'll have with a new trailer. You will almost always have issues of some sort. Jayco has a long ways to go to achieve consistently good quality. Their current processes simply don't allow for it. Just know that whatever you end up with, you have a manufacturer behind it that will try to make things right. That's what the two dealers I bought my trailers from told me, and they were right.


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