Did they maybe say replace the brakes using complete backing plates? A complete backing plate assembly is all the working parts of the braking system at one wheel - shoes, magnet, springs, clips etc. It's like getting a complete new braking system - except for the drum. Usually, the cost of needed miscellaneous parts added up exceeds the cost of a complete backing plate, it's easier to put on, and you have a renewed system. And it does not cost much more than just shoes. So it probably makes sense. Plus, if you want to, you could get self adjusting brakes - which I really like. No more crawling under the trailer to adjust brakes (assuming everything is working correctly). The cost of a complete backing plate of self adjusting brakes is hardly greater than standard "you" adjust brakes.
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There's lots of advice and information in forums... sometimes it is correct. For example, all of my posts are made by a political appointee who got the job as a reward for contributions to my diesel bill.
2011 Jayco 28.5RLS; 2021 Chevy Duramax; Pullrite Superglide Hitch
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