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Old 10-06-2011, 08:13 PM   #11
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McMark, I too have had more problems than I care to think about. Jayco has been very good about fixing all the issues so far. In the back of my mind I can't help but wonder about after the warranty expires. I am thinking an extended warranty will be necessary. Thankfully I still have 15 months to see how things will go.
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Old 10-07-2011, 03:29 AM   #12
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Ernie, sorry to hear you've had so many problems with your trailer. Weird how some people have very few problems while other have more than their share so to speak. I read the post about the guy who had several cracks in the fiberglass. One would think a company like Jayco would do everything in their power to make things right for people who experience such problems. Water damage being another. I'm glad we have this web site to compare notes.
With so many RV companies shutting down I suspect Jayco has done some belt tightening to keep up with the competition. The QC is one area that should be maintained at any cost. If you can't consistently put out a quality product than you've lost sight of what your in the business for.
I hope things improve for you. My trailer has been in for warranty work and I am surprised at how much I miss not being able to tinker in it. Fortunately most of the problems I've had with it were cosmetic in nature.
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Old 10-07-2011, 01:34 PM   #13
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I talked to Jayco's cutomer service today. The trailer goes to the dealer tomorrow for repairs. I will keep you posted. Thanks for all the feedback.
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Old 10-07-2011, 10:16 PM   #14
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Ernie, I am sure they will take care of it for you. Jayco has fixed all our problems with no hassle so far. You just have to have the right dealer with an experienced staff.
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Old 10-07-2011, 10:28 PM   #15
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Clutch
I hope the dealer will fix everything right & not have the same problem I had last time I took it in for warranty work. Spoke with Jayco's customer service today & they said everything will be fine.
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2011 Eagle 330RLTS trailer
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2005 GMC diesel
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Old 10-08-2011, 10:28 PM   #16
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Are the 2012 330 RLTS having the same problems with quality control???
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Old 10-08-2011, 10:57 PM   #17
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I hope not.
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Cancer survivor, retired, living life to its fullest with my lovely wife Nancy and our dog Abbey.
2011 Eagle 330RLTS trailer
Reese straight line dual cam
17k wd hitch
2005 GMC diesel
Crew cab long bed
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Old 10-08-2011, 11:00 PM   #18
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Quote:
Originally Posted by Campingcouple View Post
Are the 2012 330 RLTS having the same problems with quality control???
Good question. Same materials, same workers, still pushing them out the door in about 6 or 7 hours. I really don't have a clue but I would hope things are better.

We have had plenty of issues but all have been taken care of by Jayco. A good dealer with an experienced staff is the real key.
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Old 10-08-2011, 11:14 PM   #19
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Hopefully Jayco will improve their quality control and go back to quality instead of quantity.
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Cancer survivor, retired, living life to its fullest with my lovely wife Nancy and our dog Abbey.
2011 Eagle 330RLTS trailer
Reese straight line dual cam
17k wd hitch
2005 GMC diesel
Crew cab long bed
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Old 10-09-2011, 09:16 AM   #20
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Quote:
Originally Posted by bounder View Post
Hopefully Jayco will improve their quality control and go back to quality instead of quantity.
X2

Jayco should invite a couple of Jayco customers to their quality control and production meetings every quarter for a reality check...., and/or post some of these forum "quality" threads in the company's executive conference room.

Bob
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