Any 2019 White Hawk owners out there?

Collinp · 01-05-2019, 02:22 PM

We are seriously considering pulling the trigger on a 2019 White Hawk 32 KBS this weekend and I was wondering if anyone has any experience with this model or general 2019 White Hawk experience you'd like to share.

Overall I've been pleased with my 2014 WH and Jayco in general.

Thanks, Collin

ibra0078 · 01-05-2019, 03:18 PM

The 2019 White Hawk 32KBS is a nice trailer, curious what are you towing it with?

Collinp · 01-05-2019, 03:32 PM

2015 Ram 2500 6.4 hemi

Ohiofinlander · 01-05-2019, 06:54 PM

Our 28RL has been great so far! Half a dozen trips with it so far with no snags. Wish you well with your purchase.

Collinp · 01-05-2019, 07:23 PM

Thanks, Wow 6 trips in a 2019 TT! That's a lot of camping. Happy for you!

mia389 · 01-05-2019, 07:39 PM

I have a 29BH WH. Its been good so far. I have 6 trips so far. I have about 3,000 miles on trailer already. Its been good so far. I have SN 52. I had most of a season already in mine.

I brought it in to shop to fix some trim issues and a recall.(I am service manager at a dealer) Also had fridge door replaced due to me not closing it all the way. It flew open while towing and broke my TV; it also broke the hinge on freezer door. I wont make that mistake again.

I think White Hawks are a pretty good trailer from Jayco. When we sell them here, they dont come back as much as the jayflights. When they do, its usually small stuff.

I think a big difference from your 2014 to a new one is the floor. I believe they went with thicker plywood in 2015.

Good luck if you pull the trigger.

Collinp · 01-05-2019, 07:56 PM

Good to know because the way the floor flexes in my 2014 drives me nuts.

Credit app is in...trigger has been pulled!

Since you mentioned a broken fridge...the bottom hinge on our fridge door broke a couple of days ago while we were camping. It was the plastic pin hole on the door itself not the metal bracket. Have you ever seen that before? No mishap involved. As far as I know it's never been left open or anything while moving.

mia389 · 01-05-2019, 11:11 PM

Congrats!

Unfortunately the floor still might flex. I have two spots that are in-between the frame spars. I can feel the floor bounce a bit. Sometime in the future I plan on putting more support between the frame spars. I found it to be on the other 29BHs we have in the lot as well. Its right where you would stand when doing dishes (go figure). Next time I bring in it I think Ill tackle that part.

I think your 2014 fridge might be a Norcold. Your new one will be a Dometic. I think the Dometic fridges have less problems. They feel a bit cheaper but they don't seem to come in as often for not working. I have seen many broken parts on fridges. If you traded your old one in, I am sure the dealer will fix it before they sell it. If not they should be able to get you the parts.

Ohiofinlander · 01-06-2019, 05:34 AM

Quote:

Originally Posted by Collinp

Thanks, Wow 6 trips in a 2019 TT! That's a lot of camping. Happy for you!

Yah we camp almost every weekend through Nov 1.

Scott_Trailer_Newbe · 01-06-2019, 06:22 AM

Can’t comment on a 2019 unit, but our 2018 RL has been fairly good. Nice trailer and good floor plan. I felt pretty uncomfortable towing our trailer with my Tundra CreMax even though it was rated for 10,400 with a cargo rating of 1,387. Worst case I was about 1,000 to the good, but driving in Arizona was simply too uncomfortable.

Lucy · 01-06-2019, 04:46 PM

Just brought our 2019 white hawk home yesterday. Beautiful trailer, awesome floor plan, but we do not have power to multiple electrical outlets, the electric hot water heater doesn’t work, and the microwave doesn’t work. The fuse to the electric jack blew the first time we hooked it up.

I will be calling the dealer tomorrow to see what they can do to fix this and make me happy. We never had ant issues with our Winnebago.

oldmanAZ · 01-06-2019, 05:03 PM

Congratulations on your new White Hawk and welcome to the forum.

Are you connected to power at a campground (30amp) or at a house (not 30amp)?

Check the circuit breakers: It sounds like a couple may have tripped. To reset a tripped breaker, you MUST push the breaker to the OFF direction. You'll feel that you are pressing against spring pressure. Just moving the breaker lever back to the on position won't reconnect the power.

Do you have some outlets that work and some that don't? It could be a tripped GFI. As far as I know, your trailer will have a GFI outlet with SMALL buttons that say 'Test' and 'Reset'. Look for that outlet and press the 'Reset' button and see if that corrects it.

The fuses on the electric jacks blow very fast when the jack is raised too far (up or down). I've gotten used to that and now have a baggy of spare fuses for my jack just in case.

Hopefully some of that as been helpful. Please let us know.

Lucy · 01-06-2019, 05:12 PM

Thank you oldmanaz! I’m connected to a 30 amp outlet. The AC works, so you know I’ve got plenty of power. The GFI out let doesn’t have power so it can’t be reset. I’ve checked all the breakers, so I’m really stumped...thanks for the tip on the jack! I’m so thankful for the manual jack handle. Lol. Just went to Walmart and bought two packages of 30 amp fuses...

Ohiofinlander · 01-07-2019, 05:09 PM

Quote:

Originally Posted by Lucy

Just brought our 2019 white hawk home yesterday. Beautiful trailer, awesome floor plan, but we do not have power to multiple electrical outlets, the electric hot water heater doesn’t work, and the microwave doesn’t work. The fuse to the electric jack blew the first time we hooked it up.

I will be calling the dealer tomorrow to see what they can do to fix this and make me happy. We never had ant issues with our Winnebago.

Our whitehawk has a switch for the hot water heater by the control panel. Either the fireplace is on, or the electric water heater is on. Can't run both at the same time. The switch looks like a typical light switch. Could this be your issue with the water heater?

Lucy · 01-07-2019, 08:52 PM

We have separate switches for gas and electric water heater. The fireplace is controlled by a remote.

I am taking it back to the healer tomorrow, so I hope I can report back in a couple of days.

Thank you!

Collinp · 01-08-2019, 11:58 PM

Quote:

Originally Posted by Lucy

Just brought our 2019 white hawk home yesterday. Beautiful trailer, awesome floor plan, but we do not have power to multiple electrical outlets, the electric hot water heater doesn’t work, and the microwave doesn’t work. The fuse to the electric jack blew the first time we hooked it up.

I will be calling the dealer tomorrow to see what they can do to fix this and make me happy. We never had ant issues with our Winnebago.

Wow, sorry to hear that. I have not had that kind of experience with either of our Jayco campers. Hope you get it worked out. I know Jayco has stood behind the warranty for us. At the 26 month point (2 months out of warranty)they replaced the whole front wall of our current camper due to delamination.

venoran · 01-09-2019, 10:12 AM

Quote:

Originally Posted by Ohiofinlander

Our whitehawk has a switch for the hot water heater by the control panel. Either the fireplace is on, or the electric water heater is on. Can't run both at the same time. The switch looks like a typical light switch. Could this be your issue with the water heater?

Thanks for sharing this, our water heater didn't work and the dealer had no idea what was going on so we had to rewire it. The service manager even talked to Jayco and they weren't helpful, just sent him a wiring diagram which shows the fireplace on a completely different circuit!

There is a switch for the fireplace, and I bet that's why the water heater didn't work...I may tear things apart this weekend to see if the old wire to the water heater gets power if the fireplace switch is "off". In our case the switch for the fireplace is nowhere near the main control panel for the rest of the stuff, it is on the side of the cabinet above the fireplace. I'm going to be so mad if that is what was going wrong, it was a real pain to pull a new wire!

In answer to the OP's original question, we love our 2019 White Hawk...but we've had our share of small issues. The non-functioning water heater (on electric, worked on gas), some loose screws here and there, bathroom door wouldn't latch because the catch plate was installed about 1/2" too high, and a random loose wire terminal on the converter circuit leading to 12V problems (intermittant flickering lights and radio, random loss of power trying to move slideout). The dealer is really far and has terrible service hours, so I've fixed all of this stuff myself pretty easily.

mia389 · 01-09-2019, 10:37 AM

Hi Venoran,

I see you also use the BlueOx. I also pull a 29' WH with the BlueOx. Love the Blue Ox setup.

venoran · 01-09-2019, 10:46 AM

Quote:

Originally Posted by mia389

Hi Venoran,

I see you also use the BlueOx. I also pull a 29' WH with the BlueOx. Love the Blue Ox setup.

Mia389-

I also like the Blue Ox Sway Pro, easy to set up and usually very quiet...an occasional pop from the chains when backing up at a sharp angle. Just towed it another 600 miles over the holidays no problems.

I never notice any sway, just some bouncing occasionally because the stock rear suspension of my F150 is pretty soft. I may do something to fix that eventually, but so far I'm pretty happy with the setup.

carloss · 01-10-2019, 09:50 AM

Quote:

Originally Posted by Lucy

Just brought our 2019 white hawk home yesterday. Beautiful trailer, awesome floor plan, but we do not have power to multiple electrical outlets, the electric hot water heater doesn’t work, and the microwave doesn’t work. The fuse to the electric jack blew the first time we hooked it up.

I will be calling the dealer tomorrow to see what they can do to fix this and make me happy. We never had ant issues with our Winnebago.

Do you have a fireplace on your trailer? Is your trailer wired for 30A or 50A? Using a 30A connection on a 50A trailer could cause the problem you are describing, if only one side of the breaker panel is getting power.

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