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Old 01-12-2015, 10:05 AM   #21
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Ask him to put that in writing and have the company owner initial it...
Or ask them to spend a night in one up in Williston! (which I see is currently -10 at 10 a.m. their time.)
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Old 01-12-2015, 01:45 PM   #22
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Just went thru a cold snap in Eastern Pa. with our brand new Pinnacle. (2 weeks)Kitchen gray tank froze maybe. Something broke now it drains to the ground! So much for Climate Shield! Anybody have input on the warranty to fix? Just a marketing lie I suppose.
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Old 01-12-2015, 01:53 PM   #23
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Just went thru a cold snap in Eastern Pa. with our brand new Pinnacle. (2 weeks)Kitchen gray tank froze maybe. Something broke now it drains to the ground! So much for Climate Shield! Anybody have input on the warranty to fix? Just a marketing lie I suppose.
I had two Jayco units prior to the one I have and even though they tout the sealed basement both units had the kitchen drain valve outside of the sealed belly. I learned quickly that you had to leave that tank valve open to prevent it from freezing. I never had any problems with the ones in the sealed underbelly. This was in Rockport, TX a few years ago when they had several days of below 32* temps. I had the "Arctic Package" which was prior to the "Climate Shield Package" that they tout now so I do not know if they moved those lines into the sealed area or not.
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Old 01-12-2015, 02:30 PM   #24
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I have been in my old camper in -2 for a week straight. even with the underbelly sealed still had a few cold related problems. The issue with electric heaters is that the propane furnace doesn't run long enough to keep the underbelly warm. I ended up moving the thermostat so that it would read from in the underbelly and left it set on 50 to keep from freezing my water tank. now I have skirting and have had no problems since. Although skirting is not very practical if you are only short term camping. I live in mine for work so I am at one spot for an extended period of time
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Old 01-13-2015, 04:51 PM   #25
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Had a Jayco authorized mobile tech come out, who promptly tore up the underbelly wrap. Conclusion, the kitchen grey water tank "FELL" out of the frame onto the belly. Poor factory installation. Now, after moving all of our stuff in, we have to take it to a dealer for repair. I guess we'll be homeless until its fixed. BRAND NEW 2 WEEKS OLD, thanks Jayco for making us re-arrange our lives to accommodate shoddy construction. Your mistakes = our headaches. Don't worry, we'll spread the word, don't buy a 2015 PINNACLE 5th wheel ! PS The tech never put back the underbelly properly leaving many openings and unsecured propane lines.
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Old 01-13-2015, 08:25 PM   #26
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Had a Jayco authorized mobile tech come out, who promptly tore up the underbelly wrap. Conclusion, the kitchen grey water tank "FELL" out of the frame onto the belly. Poor factory installation. Now, after moving all of our stuff in, we have to take it to a dealer for repair. I guess we'll be homeless until its fixed. BRAND NEW 2 WEEKS OLD, thanks Jayco for making us re-arrange our lives to accommodate shoddy construction. Your mistakes = our headaches. Don't worry, we'll spread the word, don't buy a 2015 PINNACLE 5th wheel ! PS The tech never put back the underbelly properly leaving many openings and unsecured propane lines.
What has Jayco said about the issue. Are they going to compensate you in any way for your hassle?
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Old 01-14-2015, 05:46 AM   #27
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A polar package wasn't available on our Eagle, the one "must have" we had to compromise on. We did get dual pane windows, one of which is above our heads in the bedroom. Even down here in AZ where 40 is "frigid", the heat loss was uncomfortable. I cut and fit some rigid insulation. Problem solved. Our site has this widow on the north side, so no worries about sun damage to the windows. We do some cold weather overnights in NM and home in CO. This will make those evenings more pleasant. Maybe you can use that idea.
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Old 01-20-2015, 12:59 PM   #28
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Have a 2014 Jayco Eagle travel trailer with "climate shield" it was a joke lines froze in November and the lowest temp was 20 degrees. The trailers next to mine did not have any problems. Once I looked in the underbelly I find the plastic lines laying on the plastic underbelly and running along the metal frame. The "heated" underbelly was a small hole drilled into the duct work. Once I contacted Jayco they said the climate shield is only rated in low temps in a controlled environment. There was nothing they could or would do. Thanks Jayco next time I will make sure to camp in controlled enviroments.
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Old 01-20-2015, 01:45 PM   #29
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The nitemare continues

From previous thread, the galley grey tank just "fell out" of the frame mount on to the underbelly puncturing the tank. Jayco shipped the wrong tank to the dealer for repair, now there is no ETA on when they can get the right tank to the dealer. The underbelly will never be able to repaired the way it came from the factory. Maybe that's a good thing! This is a brand new 2015 picked up less than a month ago. Also there's an issue with the furnace ducting. The baggage compartment vent blasts too much air and got so hot it melted the air vent! This is a fire hazard! Meanwhile we have almost no hot air flow in the kitchen while the living room vent burns our feet! I mention this so that anybody thinking about buying a Jayco will have fair warning. I wish I did. Now we're sitting in a hotel because of Jayco's factory defects and service screw ups. JAYCO BUYER BEWARE !!!
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Old 01-20-2015, 07:05 PM   #30
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You have to "READ" how Climate Shield is advertised. The unit is exposed to 0 degrees for 8 hours, not weeks, to extend your "camping season". JAYCO specifically states in the owners manual their units are not designed for full time living. If the tank froze it probably expanded and fell out of it's mountings that is not a manufacturing defect.
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