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Old 08-03-2020, 06:00 PM   #1
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Atwood gc6aa-10e electric side not working

Hi all,

I bought a 2014 28BHBE. Love it so far. Only real issue I have is with the water heater. It has a Atwood gc6aa-10e. I can get the gas side to work but can not seem to get the electric side to work. Couple questions - where are checkpoints I can check voltage so I can see if it is a heating element or maybe just a fuse? I assume the circuit board is good since it lights on its own on gas. When I only try electric, the switch lights, but after about 30 mins, it doesn't seem to have any warm water. My goal is to be able to leave the electric side on and then when taking showers, flip on gas for faster recovery. Growing up, my parents never used the water heaters so this part is fairly new to me. Thanks for any and all advice!
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Old 08-03-2020, 06:15 PM   #2
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If the light on the switch does come on, you can eliminate the fuse in the distribution panel, so here's a guide to troubleshoot the 110v side. I hope it helps.

https://www.manualslib.com/manual/84...page=25#manual

https://www.manualslib.com/manual/84...page=11#manual

http://https://www.manualslib.com/ma...page=12#manual

EDIT: I've added a couple more articles for troubleshooting for you.
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Old 08-03-2020, 07:00 PM   #3
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Quote:
Originally Posted by JFlightRisk View Post
If the light on the switch does come on, you can eliminate the fuse in the distribution panel, so here's a guide to troubleshoot the 110v side. I hope it helps.

https://www.manualslib.com/manual/84...page=25#manual

https://www.manualslib.com/manual/84...page=11#manual

http://https://www.manualslib.com/ma...page=12#manual

EDIT: I've added a couple more articles for troubleshooting for you.

Thank you! I will check them out.
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Old 08-08-2020, 03:37 PM   #4
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I was finally about to check this out. I have power at the element so that's good. I went ahead and turned it on and let it sit for 5 hours. The water was warm but certainly not hot. Is it possible for the heat element to work but be weak thus not hearing the water properly?
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Old 08-08-2020, 08:29 PM   #5
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I was finally about to check this out. I have power at the element so that's good. I went ahead and turned it on and let it sit for 5 hours. The water was warm but certainly not hot. Is it possible for the heat element to work but be weak thus not hearing the water properly?
Yes, if you have proper voltage at the element and still not heating, I suspect the element needs changing. Over time, calcium deposits form on the element rendering it ineffective. Draining and flushing the water heater periodically helps to prolong the elements life.
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Old 08-09-2020, 09:11 AM   #6
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Yes, if you have proper voltage at the element and still not heating, I suspect the element needs changing. Over time, calcium deposits form on the element rendering it ineffective. Draining and flushing the water heater periodically helps to prolong the elements life.
Thanks. Ill probably plan on pulling the unit out this winter and replace it.
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