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Old 04-28-2019, 06:23 AM   #1
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Awning arm damage

2017 Jayco Whitehawk 31BHBS....yesterday I was closing the awning and didnít realize that the grill was in the way. Bent the one awning arm. Anyone know if I can replace just this one piece of the awning hardware? Thnx.

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Old 04-28-2019, 09:56 AM   #2
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Yes you can..... My dealer replaced mine on the left side under warranty.
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Old 04-28-2019, 12:00 PM   #3
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Yup, Iíve had three replaced unfortunately. None of them were user error, those arms are super thin and bend if you look at them funny.
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Old 05-28-2019, 07:35 AM   #4
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Same thing just happened to mine. Did they give you a part number? I've scoured the inter-webs and can only find the whole assembly. Not just the bent part.
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Old 05-28-2019, 07:52 AM   #5
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Quote:
Originally Posted by RunningDad View Post
Same thing just happened to mine. Did they give you a part number? I've scoured the inter-webs and can only find the whole assembly. Not just the bent part.
All three times my dealer had the service guy replace the whole arm assembly. It was a super straight forward process. It took two guys, one to hold the arm assembly because itís under a little pressure from the gas struts. He disconnected it from the awning tube, the other guy held the awning tube while the second guy disconnected the bent arm and took the lag screws out of the wall that held it on. He then grabbed the new arm, squirted a bit of Dicor on the screw holes, slapped the arm in place of the old one, connected it to the awning tube again, then replaced the screws. Once everything was back together he ran it in and out and checked that it was level. Shook hands with me and said ďsee you next time this crappy thing breaksĒ...they know they are junk too lol
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Old 05-28-2019, 10:40 AM   #6
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I cant believe it. This is exactly what I came here to ask. My left-side awning arm is getting ready to break. A bowed bottom assembly and a crack on the top assembly.



My 2016 Jay-Feather is out of warranty. It does seem like a simple repair that I would turn into much more than necessary. Does anyone know how to find the part number w/o calling Jayco?
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Old 05-28-2019, 06:16 PM   #7
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Awning arm damage

Latest view after additional wind damage over the weekend:

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Ordered the part today...for those wondering:

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Old 05-28-2019, 08:50 PM   #8
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Good one! I still get chills when a gust of wind blows outside on a warm sunny day. If I see a blade of grass start to sway my awning comes in. Iím pretty sure these arms are about the thickness of aluminum foil folded over itself.
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