I assume you have an automatic awning, thus you are referring to vertical channel that is screwed to the outer wall. There is the chance that the screw missed the sidewall stud structure, and it may be best to have the dealer take care of it. The dealer can confirm if there is an issue with the stud location.
This way you have a warranty service claim in the system (paper trail) should any associated issues arise later on.
Bob
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2016 GM 2500HD 6.0L/4.10
2018 Jay Flight 24RBS
2002 GM 2500HD 6.0L/4:10 (retired)
2005 Jayco Eagle 278FBS (retired)
1999 Jayco Eagle 246FB (retired)
Reese HP Dual Cam (Strait-Line)