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Old 01-16-2018, 09:09 PM   #1
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Buying and taking possession

As we get closer to making the purchase, I was hoping some of you could share your wisdom regarding buying and taking possession.

Once you agree upon a price, when exactly do you hand over the check? Is this done before or after PDI?
I've read on several forums to expect to find problems at PDI. Does this get treated as a warranty issue, or do you simply pass on the unit and require them to obtain one without any defects or damages?

I understand that the trailer isn't ready upon purchase. Is this due to them needing to do a thorough cleaning and filling of propane tanks, etc, or is this due to them making repairs?

How long is a reasonable time to wait once purchasing the unit to be able to use it?

Thanks in advance.
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Old 01-17-2018, 12:12 AM   #2
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I don't know if it is the same for everyone, but I didn't pay until after the PDI. I took delivery immediately after the PDI and used it that day since everything was ready to go.
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Old 01-17-2018, 02:52 AM   #3
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"Once you agree upon a price, when exactly do you hand over the check? Is this done before or after PDI?"

Ditto what Midnightmoon says: Try not to pay until you actually intend to drive it from the lot, after all issues with the PDI have been corrected, if possible. If the unit has to stay there for post-PDI repairs, why should you have to be paying the bank for something you don't have yet?

"I've read on several forums to expect to find problems at PDI. Does this get treated as a warranty issue, or do you simply pass on the unit and require them to obtain one without any defects or damages?"

It's reasonable to expect some kind of issue(s) to arise. This is normal, for the most part. While it's been sitting on the lot other people (salesmen, potential customers, etc.) have been going through it. It may be dirty, for example, and needs to be cleaned. Mine had been towed to RV shows and there was some gunk here and there that had to be cleaned up, and one of the recliners had a tear on the side that couldn't be seen until I turned it around. Use PDI forms and expect to spend a few hours there. Don't be rushed.

No need to get anxious or angry about it, just anticipate that there is a lot more to look at with one of these as opposed to picking up a new car. That being said, caveat emptor, and don't be afraid to ask questions or even walk away if anything major seems out of place or is overwhelming. If the dealership has a good reputation, you'll probably be just fine.
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Old 01-17-2018, 11:04 AM   #4
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My experience was somewhat different.
We ordered out 38FDDS on November 1st 2015 and were given a delivery date of 8-12 weeks. At that time, we gave a deposit of around $500. A few weeks later, we got a build date of January 7th, which was confirmed on the 8th or 9th that the unit had been built. The rig showed up at the dealership 2 weeks later on 1/21/16.

We went to the dealership upon delivery to check it out and do a quick unaccompanied walkthrough. It was freezing out that day, I remember it well. The rig was in great shape and nothing stood out as being wrong. At that point we did all the paperwork and paid for the rig. We had no intention of taking possession until the spring at which time we knew we'd do the PDI and make delivery arrangements to our seasonal site on Cape Cod, 130 miles from the dealership. 2 days before delivery in late April we did the PDI. When we arrived at the dealership for the PDI, the rig was all set up and cleaned. The PDI went perfect so the delivery was ON!
On delivery day, we met the dealership at our seasonal site. They were on time and did a great job placing the rig nicely right up against our deck exactly where I wanted it. At that point I signed the final paperwork to start the two year warranty. They also took away my trade. The bummer was that our CG didn't open until 5/15, so upon delivery we went home and didnt start using the rig until 2.5 weeks later. I remember that being a looong couple of weeks.
I know most folks won't do the final paperwork until after the PDI. But I felt comfortable enough with my dealer and my initial walk through to finish the deal 3 months before the PDI/delivery.
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Old 01-17-2018, 12:46 PM   #5
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jloco,
Did you have any warranty issues? Were there any problems, major or minor, that needed to be corrected either before or after you got it to your seasonal site?
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Old 01-17-2018, 06:22 PM   #6
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My TT was in stock on the lot. I gave them a deposit. They asked for 3 days to do the prep work which was fine with us. We arrived on delivery day with a PDI list of our own, the dealer rep was grateful. He said that after we completed that he knew that we would be happy. PDI was excellent with a few minor issues. While I went in to pay the bill he personally repaired the items since service was busy. Drove home the same day. PDI took 2 hours.
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Old 01-18-2018, 05:55 AM   #7
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Quote:
Originally Posted by Octopus Prime View Post
jloco,

Did you have any warranty issues? Were there any problems, major or minor, that needed to be corrected either before or after you got it to your seasonal site?


About 2 weeks after we started using the trailer, I was sitting on the deck under the awning and looked up to notice a defect in the awning fabric about 6-8Ē from the trailer wall. Around the same time, the Furrion system crapped out. I had also noticed that the outside shower had been plumbed backwards (hot faucet was cold, cold faucet was hot). I tested the plumbing at the PDI, but I didnít notice the backward plumbing. Nor did I notice the awning issue.
I called the dealer and reported my problems. They came to my seasonal site and addressed all the issues in one visit. Not all dealers will will travel 130 miles to a seasonal site for warranty repairs, but I had mentioned this prior to making the deal in the first place and they agreed.
That was summer 2016.
Since then, I had a propane leak (2017)near the tanks but I couldnít figure out if it was the regulator or one of the pigtail hoses. Again, I called the dealer. This time they shipped me a new regulator AND pigtails (under warranty)which I swapped out myself.
Thatís been it for warranty issues. My warranty expires this April, so any issues this season will be on me. Iím a pretty handy guy so hopefully I wonít encounter any issues beyond my capabilities.



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Old 01-22-2018, 05:47 PM   #8
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Just sent out some offers for 40% off MSRP. We'll see if I get some bites on that or responses with "LOL."
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Old 01-22-2018, 06:20 PM   #9
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Originally Posted by Octopus Prime View Post
Just sent out some offers for 40% off MSRP. We'll see if I get some bites on that or responses with "LOL."
Best of luck. I'd also suggest walking in to your local dealer with the money ready to buy. You may be surprised with the response you will get in person.
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Old 01-23-2018, 06:22 AM   #10
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I've gotten my first response. He countered with his inflated "low" price that was posted online.
I at least expected a decent counter offer.

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