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Old 08-15-2015, 08:17 PM   #21
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Keystone is just like any other huge manufacturer. There will be a lot with issues, but a lot more with little to none. I have a Jayco on order to replace my current Keystone. I've had it for 5 years and had no issues with it.
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Old 08-15-2015, 08:26 PM   #22
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Actually had a Camping World near Harrisburg PA insist that I sign a purchase contract to "show them I was serious " before they would discuss price. They are crooks, I would not buy candy bar from them.
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Old 08-15-2015, 08:40 PM   #23
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I think you made the right choice. Hopefully you get the fuzzy feeling at the new dealer. Keystone is as good as any other in my opinion. I've never owned one, but probably would if it fit the bill. I know how to fix them anyway. Just an FYI, but Keystone is recalling 1529 - 2015 year model units (pretty much most brands they represent) for the cable drive slides. They'll be replacing the fasteners that secure the drive chain. Just something you may ask about. It was in one of the Trailer Life magazines I think.
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Old 08-16-2015, 01:37 AM   #24
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I believe the Camping Worlds are as good as their general managers make them. I purchased my current RV from CW in Tucson AZ. I purchased online and only a couple Jayco dealers nationwide matched their price. I spent some time in AZ after the purchase and they were excellent at resolving the warranty issues I had after purchase. They always got me in quick for service. There are two Jayco dealers in the area I am now. One has excellent service and the other is terrible.
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Old 08-16-2015, 02:02 AM   #25
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Thanks everyone. I do think we made a good choice. The Springdale that we bought has more features that we like than the 185rb did. It's a little heavier, which wasn't a consideration a week ago. But hubby got a bigger truck so we don't have to worry about weight as much now. And this dealer is so much better - small family business and it feels like they really care.

I'm super excited! Can't wait to start putting our stuff in the new TT and go on our first trip. �� Happy travels!
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Old 08-16-2015, 07:27 AM   #26
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All the complaints you will ever read about are with only a handful of companies because that's all that there are making RV's and they are all huge companies.
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Old 08-17-2015, 03:45 PM   #27
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CW's CEO can't keep his political positions to himself. I wouldn't give his company a dime.
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Old 08-17-2015, 03:50 PM   #28
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oh my - I just looked him up. Is that Marcus Lemonis? Too funny - he has lemon in his last name. That's what my RV would have been if I'd bought there - since it would have been so hard to get service.
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Old 08-17-2015, 07:06 PM   #29
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Lillith -

Is it CW in Hillsboro you had an issue with?

I just ordered an RV through them... now I'm a bit... spooked.

LOL!

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Old 08-18-2015, 09:07 AM   #30
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Quote:
Originally Posted by ecksdude View Post
Lillith -

Is it CW in Hillsboro you had an issue with?

I just ordered an RV through them... now I'm a bit... spooked.

LOL!

Yes, the first deal that fell through was in their Hillsboro location. What happened there is that we agreed on a price and needed some work done to our truck (hitching, brake controller). On the day before we were to take delivery, they increased the truck estimate from $700 to $1250. It's not cause there was more work, they had never even seen the truck. I got the distinct impression that they were trying to make up some money they lost cause I negotiated a good deal on the TT.

The second failed sale was at their PDX location.

BTW, we ended up getting a fair deal at Al's Trailers in Salem. He doesn't do Jayco though - but there is one next store that does: Roberson RV. I though it really said something about the guy at Al's when he told me where I could still get a Jayco after my bad experience at CW. We ended up liking the Keystone model Al's had better so we didn't go to Roberson though.

I'd stay pretty far away from CW if I were you - if there is still time to move on from your deal. Check out the yelp and google plus reviews - crazy bad. I'm not sure why I gave them two chances.
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