We have that generator and love it. Can run our 377 with 1 ac on with no prob. My family used it in central Wisconsin for 3 weeks last month due to storms taking power out and had no issues. The remote is great and comes in handy for I don't need to go outside and pull a cord in the rain or cold! For the floating neutral see email below from Champion.
Hello Shawn,
This is because the generator is wired with a floating neutral which is very common for portable generators.
The easiest way to work around a camper that requires a neutral that is bonded to the ground is with an Edison plug that has the neutral bonded to the ground. You can pick up one of these from any electrical supply store or even make one up yourself with components purchased at Home Depot. Basically, the plug is going to have a single jumper wire between the ground and neutral post.
Here is a very good article about why generators are made this way and you can also see the experiences some other consumers have had.
Generator Ground-Neutral Bonding | No~Shock~Zone
Here is the FAQ regarding floating neutral from our own website as well:
WHAT IS "FLOATING NEUTRAL" AND HOW DOES IT AFFECT MY GENERATOR?
Most Champion Power Equipment generators have a "floating neutral", meaning that the neutral circuit is not connected to the frame or to earth ground. This also means that both legs on the receptacle are hot legs, which is normal for floating neutral generators. As a result, there is no specific hot leg and neutral leg wiring arrangement for the generator winding connection to the receptacle. The floating neutral configuration is common for applications such as connection to a recreational vehicle and connection to home power where the transfer switch does not switch out the neutral to ground connection.
The floating neutral eliminates the potential of being shocked by contacting a hot leg and the generator frame at the same time, which could occur if an electrical device such as a hand held tool suffered from an internal short circuit.
Meters or other devices intended to indicate polarity may not properly indicate polarity on a floating neutral circuit. Polarity indicators generally measure the voltage across the neutral and ground connectors. In electrical systems where the neutral is bonded to ground, the voltage will be zero and correct polarity will be indicated. In systems where the neutral is not bonded to ground, voltage is also not expected across this connection. However, in a portable generator some very small current voltage readings can be recorded by sensitive volt meters. This voltage may be induced in the frame by the magnetic field of the generator. The current associated with this induced voltage and the risk of electrical shock are negligible. However, very sensitive polarity meters may interpret this voltage as an indication of reversed connections.
If you have an indication of reversed polarity, please check with the manufacturer of your meter to determine if that reading capability applies to the floating neutral output from a portable generator.
Thank you,
Brian J. Downs | Champion Power Equipment, Inc.
12039 Smith Ave. | Santa Fe Springs, CA 90670
Tel (877) 338.0999 ext 401 | Fax (562) 236.9429
BrianD@cpeauto.com | championpowerequipment.com
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