Jayco RV Owners Forum

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Old 06-21-2015, 08:03 AM   #1
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Considering switching to Jayco

We have been a long time Keystone family ( 3 years with a Zeppelin and 10 years with a 30ft Cougar). In all this time we have really enjoyed our Cougar and have had little to no problems. Due to its age we are considering trading ours in and going with the Jayco Eagle 33RETS. I've done some research and it seems like a pretty good model.

Any advice, recommendations or suggestions on both the pros/cons with Jayco are greatly appreciated.

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Old 06-21-2015, 08:17 AM   #2
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Customer service is beyond amazing.

2015 JayFlight 28BHBE
2014 Gulfstream Gulfbreeze 24RBH (Junk, traded)
2004 Suzuki XL-7 (Old tow vehicle)
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Old 06-21-2015, 08:25 AM   #3
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About three years ago we were in the market for a new trailer and looked at a Springdale which I believe is Keystones entry level unit. We were not impressed with the fit, finish and overall quality. We did a side by side comparison with the Jayco Jayflight and the differences were obvious with Jayco the superior unit. I don't know if those differences carry through with the higher end units of both companies but I suspect they do. We are very pleased we went with Jayco.
2011 Jayflight 23FB G2
2003 Chevy 1500 4x4
Wife Peggy and 2 Beagles and a rescue Cocker Spaniel
2007 Yamaha Grizzly 400 ATV and Yamaha 2000 watt Genny
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Old 06-21-2015, 08:29 AM   #4
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I like that Jayco uses 5/8 tongue and groove plywood instead of OSB. Of course there are pros and cons to either product but when I lift the beds to access storage and see all that nice wood, to me it feels like better quality than all the competitors and their chip board. We really liked a certain floor plan in a Montana High Country that we saw at the RV show this past winter (dreaming of course), but when I started looking a little closer I could see the level of quality seemed less than what you would see in the comparable Jayco. Things like mattress thickness on bunk beds, 'soft' stairs to the upper bedroom, etc. I know that you can get a trouble free trailer in any brand just as you can get a complete failure in any brand and any price range, but I would not be comfortable switching to another brand in the same class/price point.

We have been very pleased with our trailer and other than replacing the bathroom fan and bathroom door handle and restringing a few pleated shades, it has been completely trouble free and very solid.
2011 28BHS
2011 F-150 5.0L with tow package
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Old 06-21-2015, 09:48 AM   #5
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The older JAYCOs was always a great unit but when the RV Industry went for liteweight trailers they all now suffer alot...

I would just pick out the best layout for your needs... You will probably be getting newer ones in the 5-6 years anyways...
Roy and Carolyn
I claim Horse Creek Country in Southern Ill - Momabear is from North Texas
We live in King George VA

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Old 06-22-2015, 06:37 AM   #6
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Once you are ready to buy I suggest going to RVDirect's website and building the Jayco you want. Get a quote, so you know factory prices for options, then start looking at your local Jayco dealers to see if they can come close to the RVDirect price.
Joe, Joyce , 4 Kids and 3 Dogs.
2004 V-10 Excursion with Hellwig sway bar, Roadmaster Active Suspension, Bilstein shocks and steering stabilizer, Super Duty Tow Mirrors,
3.73 Gears, Reese dual cam, Prodigy brake controller.
2010 Jayco Jay Flight G-2 32 BHDS
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Old 06-22-2015, 10:09 AM   #7
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For what its worth,our Eagle has endured more abuse EVERY time it leaves our drive and bounces down five miles of horrible road to the highway than many rigs suffer in a lifetime. Same on returning home. In four years it has only caused one minor problem, that being the dining table with its short, small screws into the slide floor pulled out. The table is easily stabilized else ways. I only hope our next rig is as well put together.
'11 Eagle 320RLDS
'02 F350 PSD Dually 4WD
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Old 06-22-2015, 10:48 AM   #8
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Jayco builds a solid unit. My only annoyance has been fit and finish of the details. Little things like a bathroom door that doesn't stay closed because the latch wasn't lined up right. The trailer door that had to have it's lock readjusted to operate smoothly. Again, nothing big, but stuff you can either fix yourself or if you catch it during the PDI, have the dealer take care of it.

We're on our 3rd Jayco. A pop-up in '93 that we had for 10 years. A Kiwi 17a hybrid in '03 that we also had for 10 years. And our current X20E hybrid. All 3 were purchased new.

Originally Posted by RoyBraddy View Post
The older JAYCOs was always a great unit but when the RV Industry went for liteweight trailers they all now suffer alot...

I would just pick out the best layout for your needs... You will probably be getting newer ones in the 5-6 years anyways...
2013 Jayco Jayfeather X20 E, 2008 GMC Sierra 1500 Crew Cab Z71 SLE
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Old 06-23-2015, 06:28 AM   #9
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Depending on which jayco line you go with they are usually heavier than the competitors. We have the eagle and a friend of ours bought the exact same length / floor plan in the keystone Spree. Our trailer is almost 700 lbs heavier. For me that is a positive. I wanted the heaviest duty/construction materials I could buy in a trailer.
2015 Eagle 324bhts
tv. 2012 F-150 s/c lariat ecoboost 3.73 max tow
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Old 06-23-2015, 06:39 AM   #10
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I believe all RV manufacturing to be the same. There will always be details to fix and repair between building and transport, things get messed up. The true difference is how that manufacturer gets it fixed.
I've owned Forest River products and now own a Jayco Precept.
I'm difficult to impress and a total skeptic. That being said, Jayco Customer Service has blown me away. Not only have they allowed me to work with them directly to get things fixed without involving the dealer (immediate headache averted) they also show true disappointment when they hear things aren't right and work hard to remedy it. Not only have they been the best RV company to stand by their product that I've seen, they've been the best company PERIOD that I've dealt with. A complete pleasure to deal with. Considering the large investment we make on these things, that is a big comfort to me, and a reminder that there are still some companies that care......very few, but some...

Joe Mazz
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