Today, I took delivery of my 2016 27BDH.
Thanks to all of the awesome people on this site, I was well armed with the knowledge of what to expect, what to demand.
My walk through lasted about 4 hours (+ 2 more hours working with the finance guy) The employee that did my walk through was AWESOME. Backtrack about a week, when we first decided on this TT, we found a few minor issues ourselves. All, were as expected, fixed perfectly. Examples would be a loose trim piece, a tiny leak in the outside kitchen sink plumbing, and a blown fuse that prevented the propane gas leak 'alarm' from working. Turns out this blown fuse was a very big clue in solving an electrical problem that came from the factory.
After our lengthy walk through and finance, my wife and daughter were starving and ready to bail. While they were eating a mexican lunch / dinner at a nearby restaurant, I stayed behind and did my own final walk through with nobody else around. I discovered 1 problem. The led lights on my overhang could not be turned off. This problem didn't surface during the walk through because it didn't exist until the tech put a new fuse in the circuit for the carbon monoxide detector. I don't believe in coincidences, and pointed out the obvious 'every time you fix this, 'that' breaks.
Being a quality assurance manager in a tech industry, I wanted to make sure this wasn't a noobie error. I tried every imaginable combination of switches, along with the remote. No dice.
I walked back into the main building where I was greeted with 4 employees, all on a first name basis with me at this point, asking if I needed help. I explained the situation with the lights and their lead tech and I walked back to the TT so I could show him the issue. The factory had incorrectly wired up the led lights to the same circuit the carbon monoxide detector was on.. simple fix (for them). While he was looking over my TT some more, he noticed that mine still had the 'stability control' sensor installed. He explained that this system has been recalled and they needed to remove it now. He also asked me where the grill was that was supposed to be included in my TT. I was like I don't know what you're talking about. He explained that my outdoor kitchen came with a BBQ grill that was to be mounted on the bumper. Awesome!
Long story short, I made out extremely well at my dealership, was treated like royalty and am VERY Happy with my new Jayco.
We hear so many horror stories about how these experience go for some of us, I just wanted to point out how incredibly awesome they can also go when you go to the right place, staffed with people that really do care. Now the adventure really begins.
I'm sure there will be additional tweaks that need to be made. I anticipate they will be resolved just as everything else has been to date. I'm very happy with the overall experience. Just wanted to share.