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Old 09-25-2014, 11:18 PM   #21
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Price the TT with RVDirect, they have a few dealerships in NY.
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Old 09-26-2014, 05:00 AM   #22
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Originally Posted by newbold1 View Post
It was my understanding that Jayco also uses tongue and groove plywood. The 2015 Jay Flight models, for example, say that 5/8" tongue and groove plywood flooring is standard.
yes, we covered this on post 3

My post that you quoted was to tell the OP other rv manufacturers use the same materials in their trailers as well
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Old 09-26-2014, 08:03 AM   #23
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I wasn't following when I read it the first time. I was thinking it was to say FR had something Jayco didn't. Sorry
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Old 09-26-2014, 08:08 AM   #24
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USMC, unfortunately the dealer I am working with is part of the RVDirect group. If they can't deliver, I will sell the current unit myself and wait to see if their are any good deals in February.
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Old 09-26-2014, 08:12 AM   #25
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I would shop other dealerships. In fact, my local dealer didn't have the RV I wanted. Next closest was way overpriced. I contacted 2 dealers 2-3 hours away who had the coach in inventory. One of those waited 3 days to contact me back and my deal was already done. You snooze, you lose.
To the best of my knowledge the only contact made after the sale was by the second (overpriced) dealership.
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Old 09-26-2014, 10:18 AM   #26
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While I understand things happen, I expect to be kept informed of changes, especially when the place is well aware of our planned Columbus Day outing.
That is not an unreasonable expection. One thing I HATE is lack of communication. It does not take that long to pick up a phone and let your customer know of a change. And, that one is easy -- it is probably the factory's fault, not theirs. Most people are reasonable and understand issues as they come up. While they might be disappointed, most people would appreciate being treated with respect.

This goes for any product. I have the same issue when I had to get a warranty repair on my mountain bike frame. The company never informed me of changes to the schedule and kept me in the dark. Guess what -- next bike, I am definitely buying a different brand with better customer service! And, to boot, I make it a point to let everyone in the mountain bike community know their customer service stinks.
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Old 09-26-2014, 10:18 PM   #27
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I don't recall my salesman contacting me after the sale. He may have, once, and I don't recall it. Twice and I'd have been annoyed. Different strokes. What I do remember is I have contacted him three times with questions and received prompt and accurate responses. That's my priority. If OP asked for reports and didn't get them, he's got a gripe.
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Old 09-27-2014, 07:16 PM   #28
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So I waited for the salesman to call, but didn't receive anything. I let him know my frustration with the lack of communication; I had to call to find out the original trailer had problems, had to call to find out the delivery date was pushed back and had to call again despite him stating that he would update me by 9:30 this morning. He has one more opportunity to make it right, primarily because both my wife and I really want this particular model Jayco and there isn't anything within a reasonable driving distance. We will see on Monday if he either looses the sale or not.
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Old 09-28-2014, 09:12 AM   #29
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Just my take

Maybe Im just lucky. My Jayco dealer is family owned and operated. I have bought 2 motor homes from him. I store my Greyhawk in the dealership lot and he performs my winterizing and de-winterizing. He is located across the street from a Ford dealership that has heavy truck service. Im no mechanic or would even call myself handy. I just like to travel the roads and my dealer knows I depend on him. I told him when I walked through the door. I know nothing so were in this together. Every person in the business knows me. Im comfortable with this.
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Old 09-28-2014, 09:22 AM   #30
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It sounds like you haven't actually ordered the camper with a down payment. Is that right? If that's the case the average salesman, not a real good one, probably isn't too interested.
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