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Old 01-17-2022, 08:34 PM   #1
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Join Date: Jul 2021
Location: Asheville
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Factory Solar Controller

Our TT came with the factory solar panels and controller. The solar controller setting and data are to be used with the jay command app on the phone but no data shows. Itís like it is not communicating with the system. I pulled the manual for the controller and it is charging the battery from what I can tell. Any ideas on how to make it communicate with the system and phone? It does have the RV-C hookup already.
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Old 01-19-2022, 11:03 AM   #2
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Can you please tell which RV model and which controller you have? I would think its the MPPT 30amp but want to make sure.

From what I have seen the JayCommand may need to be updated to allow/see this functionality. My system needed a couple updates when we first got it.

Have you checked the cables to make sure that they are all plugged in? Specifically the RVC one.

Would you mind posting pictures of the RVC cable as well, as I and a couple others are looking to possibly upgrade to this controller and use it with our JayCommand systems. GoPower confirmed to me that it will work but they didnt know what the cable was. If I could see it, it would help as I think its just a tele type cable.
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Old 01-19-2022, 12:42 PM   #3
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Quote:
Originally Posted by TomC_AZ View Post
Can you please tell which RV model and which controller you have? I would think its the MPPT 30amp but want to make sure.

From what I have seen the JayCommand may need to be updated to allow/see this functionality. My system needed a couple updates when we first got it.

Have you checked the cables to make sure that they are all plugged in? Specifically the RVC one.

Would you mind posting pictures of the RVC cable as well, as I and a couple others are looking to possibly upgrade to this controller and use it with our JayCommand systems. GoPower confirmed to me that it will work but they didnt know what the cable was. If I could see it, it would help as I think its just a tele type cable.

We have a 2022 Eagle HT 284bhok.

Itís the 30amp controller. Link to manual is below.

https://s3-us-west-2.amazonaws.com/c...VC-30-MPPT.pdf

Click image for larger version

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The dealer is currently looking at it to figure it out. I had the latest firmware installed. The app on the phone wonít let me turn any solar settings on and shows everything as not working.

I did verify it was charging the battery based on the light flashing sequence as stated in the manual. The RV-C cable is the one left of the battery cables. I have the LCD panel for the jaycommand system rather than the tablet.

Go power does sell a new Bluetooth controller for this but it should work through the integrated jaycommand phone app.
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