Jayco RV Owners Forum
 


Reply
 
Thread Tools Display Modes
 
Old 04-29-2013, 04:58 PM   #1
Member
 
huskerdu's Avatar
 
Join Date: May 2012
Location: Clio Mi
Posts: 83
fun times...lol

Went back to our seasonal site near Tawas this past weekend. Weather was absolutely beautiful. My husband went to un do the water heater bypass and when he touched the valve it fell off in his hands...Tried like heck to get it back on..no luck. Went into town to get a new valve and the rv dealership there was closed. Got up Saturday and went into town for the parts..was treated like crap at the dealer there. My husband came home ready to tow the trailer back home when our campground owner said hey wait let me call a guy...This guy showed up and put a new valve in- in about two minutes...charged us 45 bucks for it...(dealer wanted 200). After that it was a great weekend! lol...too bad this place treated us like crap...we are really wanting a fifth wheel....:lizard:
__________________

huskerdu is offline   Reply With Quote
Old 04-29-2013, 06:05 PM   #2
Senior Member
 
xkuzme1's Avatar
 
Join Date: Jul 2012
Location: Kansas City
Posts: 280
I would say in that situation, you would do us all a service by posting the name of the dealership.

X
__________________

__________________
...she started talking about how I never listened to her or somethin, I donno, I wasn't really paying attention...

2017 Jayco 287BHSW
xkuzme1 is offline   Reply With Quote
Old 04-29-2013, 06:31 PM   #3
Senior Member
 
bigbird's Avatar
 
Join Date: Mar 2012
Location: southern ontario
Posts: 496
To ask for 200 dollars was indeed sinful. For sure 45 dollars was a fair price. The lever for one of my bypass valves was lying on the floor when i went to de-winterize mine and could not pop it back on either. When i went to get parts at my dealer i told him i reallly didn't want to bring it in just for that(warranteed). He gave me a user friendly replacement valve with compression type fitting at no charge. The package had a 15 dollars price on it. It took me half an hour.
__________________
emptynesters
2012 Jayfeather 228
2012 F150 FX2 ecoscrew reg. tow pkg.
equalizer 1000# hitch
bigbird is offline   Reply With Quote
Old 04-30-2013, 02:33 PM   #4
Member
 
huskerdu's Avatar
 
Join Date: May 2012
Location: Clio Mi
Posts: 83
yeah the part was like 7 bucks but then my husband asked how to get the fittings off..the service guy replied "good luck with that"...well that set my husband off...dealer isnt hard to figure out - jayco dealer in Tawas Mi....heck it would have cost us over 45 bucks in gas just to tow in home...I was fine with that price lol...these guys might get alot more business if they treated people that use their service dept better...I bet if we had bought from them they would have treated us better...I don't care what happens we will never step foot in that business...I should clarify that the 200 was to come out to replace the part which should have been covered under warranty anyways...
huskerdu is offline   Reply With Quote
Old 04-30-2013, 08:50 PM   #5
Senior Member
 
Seann45's Avatar
 
Join Date: Jun 2010
Location: Saskatoon Sask Canada
Posts: 9,701
Warranty does not ever cover trips to the campground to do fixes... it will cover the actual fix but not the time charges to and from the CG. Personally I would call the dealerships owner and talk to him about the service staff..
__________________
Seann
2004 Chev Silverado Duramax optioned past the max. 2009 Jayco Eagle 308 RLS 765 watts of solar, 6-6 volt batteries (696 amp hour), 2000 watt (4000 surge) whole house inverter.
175 days boondocking in 2017
215/2016, 211/2015, 196/14, 247/13, 193/12

Seann45 is offline   Reply With Quote
Old 05-01-2013, 03:10 PM   #6
Member
 
huskerdu's Avatar
 
Join Date: May 2012
Location: Clio Mi
Posts: 83
I meant the part should have been covered anyways but they wanted to sell us some expensive tool to remove it...so then we asked how much to just come out and fix it...200 bucks...sheesh...
__________________

huskerdu is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Virginia State Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3

All times are GMT -6. The time now is 04:01 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Copyright 2002-2016 Social Knowledge, LLC All Rights Reserved.