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Old 06-25-2015, 10:47 AM   #41
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Heard back from Jayco support who said I might have a bad coupler that will need to be cut off and a replacement welded back in place as a warranty repair. Wow, a bit more drastic a fix than I was expecting and not something I would do lightly, especially this time of year. I'm not sure where to go from here other than to try some of the remedies suggestedhere.
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Old 06-25-2015, 10:51 AM   #42
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If the replacement coupler is on hand...


1-1.5 hours of grinding off the old welds and general preparation.


20 minutes of actual 'hood down' time to secure the new coupler.


Most of a day for primer & paint.
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Old 06-25-2015, 11:39 AM   #43
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Might be the problem. I'd take it in to a dealer and let them confirm it.
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Old 06-25-2015, 12:08 PM   #44
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Might be the problem. I'd take it in to a dealer and let them confirm it.
Easy enough to test:

Take a correct sized ball (not attached to anything) and lock it in the hitch.

Open the hitch. If it opens smoothly and the ball falls out the hitch is fine.

After that? It is all alignment issues.
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Old 06-25-2015, 12:12 PM   #45
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Quote:
Originally Posted by BCguy View Post
Heard back from Jayco support who said I might have a bad coupler that will need to be cut off and a replacement welded back in place as a warranty repair. Wow, a bit more drastic a fix than I was expecting and not something I would do lightly, especially this time of year. I'm not sure where to go from here other than to try some of the remedies suggestedhere.
I would suspect that if they are saying that, Jayco knows yours is not the only receiver with this problem. If they are willing to make that 'drastic' fix, you can probably decide when to take it in. As long as unhitching is an annoying problem, but not impossible, maybe you can arrange for that repair done when it won't interfere with your camping plans for this season.

Like TWP723 said, the next step would be to take it to a dealer and have them confirm it.
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Old 06-25-2015, 01:07 PM   #46
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Spoke to the Service Manager at the dealership this morning about this issue and he says he sees it all the time with Jayco units. In fact, he had one this morning that was very difficult to release so .... as we are heading out on some trips and have little time to visit the shop right now, I will clean up the coupler to ensure there are no rough spots or whatever and work it from there then see the Service guys when we get back for a more permanent fix.

As this issue seems so common (even the dealers see it) it should be something that Jayco corporate should be looking at fixing for future builds.
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Old 06-25-2015, 01:17 PM   #47
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Spoke to the Service Manager at the dealership this morning about this issue and he says he sees it all the time with Jayco units. In fact, he had one this morning that was very difficult to release so .... as we are heading out on some trips and have little time to visit the shop right now, I will clean up the coupler to ensure there are no rough spots or whatever and work it from there then see the Service guys when we get back for a more permanent fix.

As this issue seems so common (even the dealers see it) it should be something that Jayco corporate should be looking at fixing for future builds.
Knowing how the 2" and 1 7/8 couplers are built, it could be that a misshapen stamped part could be the culprit. Also, there are some heavy-duty springs that can be adjusted.

I think I'll crawl under the hitch on my TT tonight and see how the 2 5/16" coupler compares to the smaller cousins.
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Old 06-25-2015, 02:06 PM   #48
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I would NOT have the old hitch burned off and a new one put on...if the dealership screws it up there could be problems

my hitch comes off the ball easily sometimes, other times it doesn't...I would bet its just alignment issues caused by a bad design, if the new coupler they put on is the same design, your gonna have the same issues
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Old 06-25-2015, 02:07 PM   #49
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Easy enough to test:

Take a correct sized ball (not attached to anything) and lock it in the hitch.

Open the hitch. If it opens smoothly and the ball falls out the hitch is fine.

After that? It is all alignment issues.
this!!!
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Old 06-25-2015, 02:11 PM   #50
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Easy enough to test:

Take a correct sized ball (not attached to anything) and lock it in the hitch.

Open the hitch. If it opens smoothly and the ball falls out the hitch is fine.

After that? It is all alignment issues.
I don't think this will confirm the problem. If the ball socket is slightly undersize, only forward motion on the ball by the TV will set the ball in the socket. Not simply hitching/unhitching a loose ball.

Jayco should determine if their coupler supplier is making parts to correct specs and correct as necessary.
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