Hot water heater help

[Macshane43]

We bought a jay flight slx 287bh at the end of June. Love it, but now have our issue. We have no hot water. The problem seems to be with the on/off switch inside. The light is very faint and the unit is not lighting. Gas is OK as stove works. Fuses all OK. Don't know what else to try

[TWP723]

Have you de-winterized it? Have you used the heater since you've bought it?

[Macshane43]

I guess I should have mentioned that we have it on a seasonal site. We've used it every weekend since we bought it, sometimes more. I tried calling the dealer service this morning, but they don't work weekends.

[TWP723]

Thermal cut-off bad maybe?

[TWP723]

Was it working fine then just shut off or did you just turn it on and it not work?

[TWP723]

Maybe the ECO (energy cut off). A high temp reset shut-off.

[TWP723]

Might just be something as simple as a bad switch.

[Macshane43]

FOUND THE PROBLEM ������. Loose connection at the power line in the wall behind the monitor. We have hot water again������
Thanks for all of the suggestions!