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Old 01-12-2020, 06:33 PM   #1
alb
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hybrid tent connection

Just came back from camping show, talked to jayco rep at show and he thought that being a 2018, but being 2nd owner, I may be SOL, so going to try to get it covered as a manufacturer issue on my own at a dealership they claim their warranty is so great. we will see
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Old 01-12-2020, 07:06 PM   #2
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I have never heard of a second owner getting any type of warranty from Jayco, Good Luck
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Old 01-12-2020, 09:13 PM   #3
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x2. Hope things go your way
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Old 01-12-2020, 10:21 PM   #4
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Could you be more specific about this tent connection.
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Old 01-13-2020, 08:35 AM   #5
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The factory warranty is not transferable. That's industry standard in the RV/Camping trailer world.
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Old 01-13-2020, 11:58 AM   #6
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Can you be a bit more specific about what the issue is?

The others are correct that Jayco only warranties the original owner. However, most of the materials around the hatches and including the tents themselves are relatively inexpensive. Unless it is a major structural issue, a quality repair may be possible at a very reasonable cost and you could still be miles ahead versus buying new.

Welcome to JOF - there are lots of experienced owners here who have solved all kinds of issues. There is a really good chance we can help you with this with just a bit more information.
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Old 01-13-2020, 01:54 PM   #7
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Quote:
Originally Posted by bankr63 View Post
Can you be a bit more specific about what the issue is?
Maybe this?: https://www.google.com/url?sa=t&rct=...AKVoxCrpfrtlxe
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Old 01-14-2020, 09:43 AM   #8
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That link just goes to the Jayco site for the 2015 Hybrid. I know what a hybrid is; I own one. I'm asking what the specific connection issue is with the tent on the OP's hybrid.
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Old 01-14-2020, 05:17 PM   #9
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the plastic is splitting allow the tent to separate from the trailer, this is on the interior side
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Old 01-14-2020, 05:22 PM   #10
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Unhappy tent separation 2018 x23b

The plastic on the inside of the tent, connections for the bed is spiltting where the screw goes thru allowing to separate from the trailer.. Any help??
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Old 01-14-2020, 06:30 PM   #11
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Lots of info on this in the Jayco Hybrid section of this group. I took out the screws and added washers. Fearing its temporary. Another person added cable type clips over plastic strip.
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Old 01-15-2020, 10:05 AM   #12
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As @Merrick indicates, several threads on this on the Hybrids forum. The washers seems to be the most commonly used fix for this. One other post mentions that someone managed to fabricate a metal replacement. None of the fixes are particularly difficult.

It would be nice if Jayco would return to the more robust trim used on earlier models. I don't have this problem on my older X19-H as the trim seems to be hardier than the current version. I do have one small crack after 9 years.

If you were to get it replaced under warranty as you suggest it will be replaced with the same material that is there now and will be prone to further failure outside of warranty. Since you don't have a warranty I would suggest making a more robust repair following what some of the other owners here have done.
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