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Old 04-18-2016, 08:20 AM   #11
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its ok at 130 I beleive, and its normal to have no flame at 130 also
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Old 04-18-2016, 08:27 AM   #12
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yup and I have hot water for duration of the tank, but if I use the water, it won't kick back on by itself, has to be reset, the little red light is on between the pump and the heater.

This indicated to the dealer's service mechanic that we need to bring it back in, thinks something needs to be change out. (the circuit board maybe or the resistor) the heater is not able to communicate.
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Old 04-18-2016, 08:30 AM   #13
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Talking

Quote:
Originally Posted by apr1967 View Post
I think the problem is you have a hot water heater.

You need a cold water heater.

Just kidding, nothing useful to add.
I got it once the pressure was off on us! Don't want to start my relationship with the dealer as a PIA...

Lynn
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Old 04-18-2016, 09:15 AM   #14
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Lynn Keep us posted on the results
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Old 04-18-2016, 09:25 AM   #15
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Had same problem

Sounds like you're having the same problem I had. Brand new rv, heater would not stay on.

Here's how it should work. Turn the switch on. The ignitor will attempt to fire the heater up. As it does the ignitor indicator light beside the switch will light up. (not the switch light, it will stay on as long as the switch is on. The indicator light is the small dot beside the switch) When it actually fires the indicator light will go off. It may attempt to ignite a couple of times if there's air in the gas line or you forgot to turn the gas on. It will only try 3 times. If it can't ignite the indicator light will come on and stay on. You have to turn the switch off then back on to get it to try to ignite again. If the indicator light comes on any time after the heater is working you have a problem.

Mine would fire up, heat the water, work for a while (sometimes all night) but eventually would shut off. I could turn switch off, turn back on and it would work again but eventually it would shut off again. Didn't matter if I was using water or not.

Part of the problem is you have to convince the dealer that something is wrong (not operator error). The first time I took it in they tested it and it ran OK for hours. They gave it back to me and said they couldn't find a problem. Our next camping trip it did the same thing. I kept a log and gave it to them when I took it back showing them exactly how often it was shutting off and what I was doing. They kept it longer and and it eventually it happened with them. Ended up replacing the control board. Problem solved. I don't know if Atwood had a bad batch of control boards or not but the dealer said they had replaced several lately.

I leave mine on the whole trip. Some people turn them off at night or when gone during the day to conserve gas. They are designed to operate just like a home heater. Turn them on and they keep the water hot and ready for you. But if you don't mind waiting on hot water you could turn them off when not using. You'll have to determine what's best for your camping.

Sounds like you may be having the same problem. Take it to the dealer and get them to check it out.
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Old 04-18-2016, 10:41 AM   #16
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Quote:
Originally Posted by Mart38655 View Post
Mine would fire up, heat the water, work for a while (sometimes all night) but eventually would shut off. I could turn switch off, turn back on and it would work again but eventually it would shut off again. Didn't matter if I was using water or not.

Part of the problem is you have to convince the dealer that something is wrong (not operator error). The first time I took it in they tested it and it ran OK for hours. They gave it back to me and said they couldn't find a problem. Our next camping trip it did the same thing. I kept a log and gave it to them when I took it back showing them exactly how often it was shutting off and what I was doing. They kept it longer and and it eventually it happened with them. Ended up replacing the control board. Problem solved. I don't know if Atwood had a bad batch of control boards or not but the dealer said they had replaced several lately.

Sounds like you may be having the same problem. Take it to the dealer and get them to check it out.
Thanks so much, sounds like we are having the same problem! it's nice to know I am not crazy or too much a newbie! But thanks to the troubleshooting with all of you nice folks, I did not feel the slightest bit Newbie when we called!

Yes except I thought I needed to run water, but maybe I never waited long enough! We've been trying to figure it out all day yesterday! The Dealer said that red light should not come on and stay on after the water is hot, sounded like he expects to change something out and we can wait while they fix it!
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Old 04-18-2016, 11:27 AM   #17
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It sounds like a control board problem, but it might be something as simple as the electrical connector to the board not being engaged fully. If you can find the control board, try removing, then replacing the connectors.
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Old 04-18-2016, 12:17 PM   #18
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Thanks SmokerBill! I did downloaded the Service Manual, and it said to do that! If it weren't under warranty I would try that, but for now we will see what the Dealer does when we take it back to him!
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Old 04-19-2016, 07:04 AM   #19
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Smokey Hot water tank

Hi all, sorry to chime in so late. I just saw this thread and thought I would share my hot water tank experience.

I bought my 2015 JayFlight 26BH last February, camped about 6 times and on the 7th time out the Hot water tank emitted a black soot all over the side of the trailer. Took air pressure to blow out the orfice and burner tubes. Could not really see too much coming out (maybe it burned up). Thinking it was a spider or wasp got in there. After blowing it out, no more black soot.

The black soot will not come off the side of the trailer with anything I have tried. Any suggestions??

Its all still under warranty, hate the thought of taking to dealer and possibly loosing my camping season. Then again, I don't want it burned down either.
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Old 04-19-2016, 07:15 AM   #20
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Try a Dollar Store spray cleaner product called "Totally Awesome".
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