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Old 04-17-2016, 05:42 PM   #1
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I might have trouble with my hot water heater!

Being a newbie, perhaps I don't understand the way this works! We have the Atwood Gas only 6 gallon hot water heater. We read the manual, ran the hot water in the kitchen sink, so water was in the hot water tank. Turned on the hot water heater, waited a half an hour, had really nice hot water, and then turned it off and closed up camper for the night. Today I decided to take a shower out there to test the system out! Turned hot water on, waited a half an hour, had hot water, then got side-tracked and worked in my kitchen! When I was ready later I took my shower. The water was warm, not terribly hot, not terribly cold, it did not come on to heat my water (I thought if you left it on the it would heat when it got to lower temps). It never came on while I showered and I finished with the water pretty cold. I did try to conserve the water, turning on and off through out the shower. DH turned hot water heater off for about fifteen minutes, turned back on, we waited half an hour and we had hot water again. BUT the igniter goes off, making a clicking sound, but cannot fire because it is already on! Then it shuts off!

Am I expecting more than I should from this system, or is there a problem like DH thinks! I will call the dealer tomorrow, but don't want to be making newbie mistakes!

Thanks yet again, you folks are wonderful!

Lynn
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Old 04-17-2016, 06:33 PM   #2
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Look at your heater piping system You should see three valves one for the cold inlet one for the hot outlet and the third is a bypass It will be connected to both the cold and hot lines. Look at the position of the valves The hot and cold handle should be straight or open in line with the pipe. The bypass should be across the line or closed. I have a feeling your bypass is in the open position
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Old 04-17-2016, 06:35 PM   #3
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check the attached link


https://www.jaycoowners.com/forums/f3...tml#post338716
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Old 04-17-2016, 06:43 PM   #4
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Yes, something's up.

If working properly you should be able turn on the switch (with heater full of water), wait 20 - 30 minutes, and have hot water. You can leave it on continuously while camping if you want, but it will burn propane periodically to keep the tank hot. Can be annoying at night hearing it fire-up and burn for a few minutes (that is when the electric element is nice!).

If bypass valves are in their proper position and propane lines have been completely purged of air, and it sounds like they should have been heating a tank of water previously, things need to be inspected to find out what is up. I am assuming the propane tank has plenty in it and the valve is open fully. It could be a propane delivery issue (regulator, changeover valve, pinched line, etc.) or an issue with the controls of the heater itself.

Being a fairly new unit, if you are the 1st owner this should be a warranty item. Bad time to probably schedule service now though, busy time I suspect.

Good luck and please report back the findings, your experience very well may help another owner.
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Old 04-18-2016, 06:26 AM   #5
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A still working on this.... We did not resolve yesterday...

Our unit was mfg in December of 2015, we took delivery on Friday, so yep, it is relatively new!

We have camped in tent, PopUp (no hot water) and Tear drop (no hot water), so very new at this! I don't want to be a pain to the dealer, and I don't want to leave it at dealer in this really busy time of year, I want to be sure it is not a dumb newbie error!

We will check the things suggested here today, going back at it fresh so to speak!
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Old 04-18-2016, 07:24 AM   #6
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Lynn are you sure you have propane? The igniter clicking like that indicates no fuel to the igniter.. other causes could be a spider in the gas tube but that is highly unlikely as you just used it the day before or the thermal resistor went bad..
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Old 04-18-2016, 07:39 AM   #7
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I think the problem is you have a hot water heater.

You need a cold water heater.

Just kidding, nothing useful to add.
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Old 04-18-2016, 07:52 AM   #8
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Valves are ok. A and B are running perpendicular to the pipes....C is across the pipe, it is closed. DH says it is right!

Though I thought I saw a diagram somewhere here, manual, or the Atwood Service manual that show two going one way and the other going in the opposite direction!

The gas has to be ok, they were both full on Friday, and it heats up to hot the first time, so the gas has to be right?

Lynn
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Old 04-18-2016, 08:07 AM   #9
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Water temp is at 130 now, and the igniter is clicking away, it began clicking a little bit ago. Their is a beautiful flame going in there, so we assume gas supply is not a problem!
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Old 04-18-2016, 08:11 AM   #10
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The water heater is shut off now, temp at 130, going to call the service department of the dealer....
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