Jayco RV Owners Forum
 


Closed Thread
 
Thread Tools Display Modes
 
Old 08-17-2017, 02:12 PM   #1
Junior Member
 
Join Date: Aug 2017
Location: Las Vegas
Posts: 1
Jayco broken fridge !!!

Just gotta vent ! We bought our brand new Jayco in 2015 and the fridge is broke. We just happen to be 6 months out of warranty. But dang ! The fridge did not even last 3 years. It's not about the money but definitely the principle..I called customer service and they seemed to be happy because we were 6 months out ! go figure. We will never buy another Jayco again...You all have a great day and happy camping.
__________________

demlsm is offline  
Old 08-17-2017, 02:15 PM   #2
Senior Member
 
RVhiker's Avatar
 
Join Date: Dec 2010
Posts: 1,229
What broke?
__________________

__________________
There's lots of advice and information in forums... sometimes it is correct. For example, all of my posts are made by a political appointee who got the job as a reward for contributions to my diesel bill.

2011 Jayco 28.5RLS; 2008 Chevy Duramax; Pullrite Superglide Hitch

RVhiker is offline  
Old 08-17-2017, 02:15 PM   #3
Senior Member
 
Dustdevil's Avatar
 
Join Date: Mar 2016
Location: Orange County
Posts: 578
Sorry you had a problem, but can you explain why it's Jayco's problem, when the warranty on any other RV would have run out one year prior to Jayco's?
__________________
2006 Jayco Seneca 34SS
2006 Jeep Wrangler Unlimited Rubicon Toad
Dustdevil is offline  
Old 08-17-2017, 02:20 PM   #4
Senior Member
 
Join Date: Mar 2013
Location: CENTRAL NEW YORK
Posts: 722
Not to mention its probably the same refrigerator brand that's in almost every brand camper.
__________________
2013 33 RLDS
2004 Chevy Avalanche 2500 8.1
2007 TBSS
2001 Oldsmobile Aurora
2015 Chrysler 200C AWD
33 RLDS is offline  
Old 08-17-2017, 02:22 PM   #5
Senior Member
 
Grumpy's Avatar
 
Join Date: Nov 2011
Location: Where ever the boss says we're going.
Posts: 4,824
Quote:
Originally Posted by demlsm View Post
The fridge did not even last 3 years. It's not about the money but definitely the principle..I called customer service and they seemed to be happy because we were 6 months out ! go figure. We will never buy another Jayco again...You all have a great day and happy camping.
It's a NORCOLD fridge which JAYCO has no control over.

Buy a new house with appliances included and see what happens after the first year's warranty is up if the fridge dies.
Grumpy is online now  
Old 08-17-2017, 02:31 PM   #6
Senior Member
 
Bookemdanno's Avatar
 
Join Date: Jan 2015
Location: Frisco
Posts: 1,414
Sorry to hear that your fridge broke...and I understand the need to vent at times, but I can't help buy notice that this is your 1st time posting?? Just pointing something out, nothing more.

Did you go thru the dealer or Jayco directly? I would contact Norcold directly too and maybe with the right attitude someone will be willing to meet you half way??
__________________
Dan
'16 Ram 3500 MC CTD Dually, 4:10 rear
'14 Ram 2500 MC CTD (gone)
'14 287BHBE (gone)
'16 North Point 377RLBH (current and hopefully last)
Bookemdanno is offline  
Old 08-17-2017, 02:32 PM   #7
Senior Member
 
3'senough's Avatar
 
Join Date: Sep 2010
Location: New York
Posts: 2,047
I would keep pushing and not take the first response as final. If your the original owner call and ask for a manager.

Agree though that your vice is more with Norcold or Dometic more than Jayco as it's a component and perhaps why they are not budging. Something they built you might have more leverage with.

It does suck though that a 2 year old component failed.
__________________

2014 375 BHFS Eagle Premier
2014 Ram 3500 Longhorn DRW CC
6.7 CTD, Aisin, 4.10's
Yamaha EF3000iSEB
3'senough is offline  
Old 08-17-2017, 02:58 PM   #8
Senior Member
 
BigJohnD's Avatar
 
Join Date: Nov 2014
Location: Florien, LA
Posts: 1,683
Fridge warranty is separate, as is AC and other components. You can deal directly with Norcold. I've never dealt with the RV manufacturer with any component failure or warranty in all my RVing years. I've always gone straight to the source.
__________________
John and Rebecca Dickson
Emma-8 / Little John-6 / Iva-2
2013 Ford F-350 Lariat FX4, CC LB PSD, DRW
2015 Jayco Jay Flight 28BHBE (#8)

"Vaco Customs - Making RVs Like They Should Be"
BigJohnD is offline  
Old 08-17-2017, 03:01 PM   #9
Senior Member
 
Tunce the traveler's Avatar
 
Join Date: Aug 2013
Location: Bellingham,Wa.
Posts: 4,526
Sorry for your problem and it looks like you joined the fourm just to tell us this? Unvent a little and try and find out exactly what's wrong with it, might be a fairly easy fix. When you set-up do you level the frig or the trailer and its pointers like this that you find on this great fourm. It is possible that you shortened its life, it's not like your home frig.
__________________
2010 Jayco Hybrid EXP21M
2013 Toureg TDI
Tunce the traveler is offline  
Old 08-17-2017, 03:37 PM   #10
Member
 
Join Date: Nov 2015
Location: Marietta
Posts: 61
If it was any other manufacturer, it would be 1 year 6 months out of warranty.
__________________

__________________
GA Family of 4
2015 Ram 2500 Crew 6.4 4.10 4x4
Eagle TT 284BHBE (Ordered 12/15)

Wannabe is offline  
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Virginia State Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3

All times are GMT -6. The time now is 04:04 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Copyright 2002-2016 Social Knowledge, LLC All Rights Reserved.