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Old 09-02-2015, 08:57 PM   #11
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JAYCO poor quality and service

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Originally Posted by RVhiker View Post
From reading forums and from some personal experience, I think that most lower price and middle of the road price trailers are crap.

IDK, I've read about quite a few higher end ones on here having problems. I consider mine a low end unit and it has been flawless... I think it's hit or miss no matter if it's low end, middle, or high end... But I could be wrong as this is our first trailer.
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Old 09-02-2015, 09:11 PM   #12
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I bought a "low end" model where I don't feel so bad when crap goes wrong. Or, bang for the buck I guess it is. It happens to high end ones, we know first hand. SouthCo, you are correct with the hit or miss thing. Spend well north of $100k on a motorhome from a very reputable manufacturer and have problems that required a factory visit. You tend to fuss a lot more. Actually, I've had very few issues with this one. Last 2 motorhomes and full time fifth wheel were a different story. Not saying I just love what we have, but it works and we're happy with it. Only thing it's been back to the dealer for is a new Norcold, only because Norcold wouldn't send it to me. Of course, new Norcold is junk too, but that's a different thread on here.
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Old 09-02-2015, 10:19 PM   #13
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It doesn't matter what you buy and what you pay for there will always be problems with it. Just got a e-mail from my friend, he has a $ 400,000 Tiffin Motorhome and he has problem. Just get ahold of the dealer and see what they are going to do about it or if they don't do anything call Jayco and I am sure things will be fixed. Talk to the people nice and you might be suprised at how things will get fixed. Good Luck
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Old 09-02-2015, 10:30 PM   #14
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Originally Posted by Parcany View Post
It doesn't matter what you buy and what you pay for there will always be problems with it. Just got a e-mail from my friend, he has a $ 400,000 Tiffin Motorhome and he has problem. Just get ahold of the dealer and see what they are going to do about it or if they don't do anything call Jayco and I am sure things will be fixed. Talk to the people nice and you might be suprised at how things will get fixed. Good Luck

Good post Ernie and + a bunch.
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Old 09-02-2015, 11:28 PM   #15
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Funny, one of ours was a Tiffin too.
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Old 09-04-2015, 07:16 PM   #16
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The second or third day we had our 2016 23MRB home, plugged in to the specially-installed 30 amp outlet, the main AC circuit stopped working. Called the dealer, went through step-by-step on the phone, had an idea what the problem was. Took it in, and they fixed that, found out it wasn't fixed, tried another fix, and that wasn't it either. Took it on its first (dry) trip, had a great time. Took it back in for a thorough look-through to figure out the problem. It was ... a staple through the wiring for the outside 'fridge (which only works when plugged in). Line replaced, no more problem.

Is this an example of poor quality? Maybe. Maybe so are pantry doors that are slightly warped (with new ones ordered) and a drawer that doesn't close quite right; maybe so is the table being slightly wobbly, and some trim not quite perfect. Some of those things the dealer's been able to fix, some not-quite-right stuff is ordered. But ... does any of this mean we don't love the trailer? No.

Granted, we haven't had anything major go wrong, although we did have a little trouble getting the slide and the awning back in when the AC wiring went and blew everything. Changing fuses restored the power to those things; but the 'fridge still only worked on gas for that first trip. However, having a really great dealership as a "partner" in this is a great comfort, and most everything works and looks good, so we're not complaining. (On the pop-up we had just before we bought this - it wasn't a Jayco - something went wrong every single time we went out. None of it killed us, but it got annoying. This unit is better.)
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Old 09-05-2015, 09:03 PM   #17
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Visit the Airstream forum and read about the poor quality workmanship, cheap components, and various problems with newly produced trailers.....and most new Airstreams today are $100,000 and up!
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Old 09-17-2015, 08:02 PM   #18
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Unhappy 338RETS Update on repairs

Thanks to all that have rsponded....having pulled trailers since 1974 we were so very excited to finally get a new one and it continues to be an issue, So Far they have only replaced the couch and had me wait all day for them to come and do some work,,,they never showed. I put in a complaint with the BBB. Still have not gotten any additional word from JAYCO. On my list of broken items, only a torn screen was replaced. I would highly recommend you do not buy from JAYCO or RVONE....they do not treat you well. Someday we will get to camp again.
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Old 09-17-2015, 08:41 PM   #19
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Sorry to hear about your issues. Good idea on the BBB, that typically will get a company's attention and at the very least garner a response.
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Old 09-17-2015, 08:43 PM   #20
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Sorry to hear about your issues. Good idea on the BBB, that typically will get a company's attention and at the very least garner a response.
RVOne was kicked out of the BBB. Contacting them will go nowhere.
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