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Old 11-09-2013, 08:06 PM   #1
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Just got Jayflight back from an 8 week dealer stay

This is the 2nd trip back to dealer in a years time and guess its not bad compared to some other peoples experiences but not exactly happy yet. I only had a couple of minor things on the first trip and they were taken care of. The 2nd trip I had them check the roof strength - they said was normal, check the sealer tape on the slides that cover the roof material to the edge of slide for wrinkles- they said was normal, had the check a spot in the vinyl floor that was raised- they said was a piece of debris and they removed it , front bed lifts keep coming off -they repaired, and the biggie was the rear bedroom slide was not seating at the top left corner when in the travel position/could see daylight from the inside through the seal because the gap was so large- they ordered a new facia panel and installed. They said the trailer was ready after having it for 8 weeks.

We went to pick it up today and was very disappointed in the slide issue. The panel had been replaced but there was still a gap in the same place. There was scratches in the paint where the panel was removed and no sealer reapplied to the new panel on the outer edge ,and the slide gasket was cut into where the panel was removed. So were not happy with that part at all. I talked with the service writer and showed the issues and she was understanding and had the technician apply sealer which helped cover up the scratches and scrapes, and put on a new slide gasket, and tried to adjust the slide but there is still a gap. So the technician said the slide room may not be square so they are going to contact Jayco about the issue and see what they say to do . They want to make it right and I left with the trailer and did not sign off on the repair order yet so it is still open till they come up with a resolution. I was disapointed at first but left feeling better about my dealer.

Have anyone else had slide issues with them not seating flush ?? If so what was the fix??
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Old 11-10-2013, 09:14 AM   #2
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I'd be suspicious of any dealer who can't repair something correctly and causes more damage. Does the slide room make full contact when in the out position? If so, it's not out of square... There are numerous adjustments that can be made to the Lippert ram style electric slides; vertical, left/right, tilt, and extension/retraction. All the hardware has slots and jack screws to make these adjustments - just takes a competent technician. My kitchen slide didn't seat at the top right and was low on the right bottom. Dealer sent technician to my seasonal campsite and it took about 1.5 hours. Every adjustment made can affect the retracted or extended state. My slide is perfect now.

I'd start shopping for a more competent repair center.
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Old 11-10-2013, 02:45 PM   #3
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I know your pain when it comes to having your trailer at a dealers for a long time and more than one time. We have a similar slide problem that several different dealers have been unable to resolve so we are just living with it. When we replace our trailer we will vote with our wallet. The slides on our trailer are not Lippert so maybe you have a chance with a competent mechanic.
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Old 11-10-2013, 08:12 PM   #4
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Thanks for the replies. Not sure if my trailer has the Lippert slide componets . Before the trailer was taken to the dealer the slide did seat flush when in the extended position but it was late when we got home yesterday and I had to work today so I will extend the slides tomorrow and see if its still flush while in the extended position.
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Old 11-11-2013, 08:31 AM   #5
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Name:	Jayco slide.jpg
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Name:	Jayco slide 2.jpg
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Here are some pictures of the gap at the upper left corner onthe rear slide. The slide seal does not even touch the trailer wall in the corner .
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Old 11-11-2013, 09:04 AM   #6
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Just got Jayflight back from an 8 week dealer stay

Whoa...that's not cool. Hope Jayco can make it right for you.
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Old 11-11-2013, 04:58 PM   #7
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As stated by mwebber78 the adjustments made for the travel position affected the extended position. I moved the slide this afternoon and checked the seal while extended and now it does not seal from the bottom right corner up about 5ft the seal does not touch and you can see plenty of daylight, the left side does not seal on the top left corner and down about 1 1/2 ft. So its now its not sealing while extended or retracted. Seems like there adjustments really have it out of square with the trailer wall.

I looked at the slide frame and see the adjusters and thought about trying to move it myself back to the original looking marks but not sure if I should . My dealer is an hour and half away from me so its a 3hr trip when I go.Still waiting on a response from Jayco also.

The dealer mentioned saturday if the room does turn out to not be square then they may have to install a new room but that makes me feel leary about how it will look after that is done. Anyone else had a new slide room installed ? If so how did it turn out ?

We have a trip planned for the weekend after thanksgiving and hate to get it tied up and it not be useable .
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1994 Chevrolet Crew cab dually 6.5td,auto,silverado
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Old 11-11-2013, 05:45 PM   #8
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Quote:
Originally Posted by turbo-power View Post
As stated by mwebber78 the adjustments made for the travel position affected the extended position. I moved the slide this afternoon and checked the seal while extended and now it does not seal from the bottom right corner up about 5ft the seal does not touch and you can see plenty of daylight, the left side does not seal on the top left corner and down about 1 1/2 ft. So its now its not sealing while extended or retracted. Seems like there adjustments really have it out of square with the trailer wall.

I looked at the slide frame and see the adjusters and thought about trying to move it myself back to the original looking marks but not sure if I should . My dealer is an hour and half away from me so its a 3hr trip when I go.Still waiting on a response from Jayco also.

The dealer mentioned saturday if the room does turn out to not be square then they may have to install a new room but that makes me feel leary about how it will look after that is done. Anyone else had a new slide room installed ? If so how did it turn out ?

We have a trip planned for the weekend after thanksgiving and hate to get it tied up and it not be useable .
Time for a new dealer - rule one of adjusting a slide is to check the adjustment in both the extended/retracted position. Anyone who displays such an obvious lack of understanding shouldn't be in business. I wouldn't allow them to attempt a slide room replacement until another dealer attempts adjustment.
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Old 11-11-2013, 09:30 PM   #9
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That gap resembles ours except our gap in on the bottom of the slide when it is retracted. At least when ours is extended it is flush with the wall so it is tight while we are living in it.
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Old 11-16-2013, 10:48 AM   #10
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It has been a week today since picking up the trailer and still no word from Jayco on how they want the dealer to repair the slide. I also let the dealer know that the slide is not sealing in the extended position now . Does it usually take a long time for the manufacturer to respond with the dealer ?
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1994 Chevrolet Crew cab dually 6.5td,auto,silverado
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