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08-25-2017, 03:54 PM
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#1
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Junior Member
Join Date: Sep 2016
Location: Fishkill, NY
Posts: 26
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LED Interior Lights Recalled 2017 Jayco
Going back and forth with the dealer and Jayco with regard to the LED lights. I think it was the "Boob" type lights that were recalled. The dealer says our lights aren't recalled. Jayco says they are. The ones they delivered to the dealer don't fit our housing. Someone is wrong, but we can't figure out who. I've attached pictures of ours. If any of you have had these changed out, would you please let me know.
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08-26-2017, 05:10 AM
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#2
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Senior Member
Join Date: Jul 2017
Location: Tucson
Posts: 661
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If your TT falls within the serial numbers Jayco released than yours needs the lights replaced. My 24RKS did but my lights look different. There is no rim like yours. The plastic cover fully encloses the light. My old lights has 6 LED and the new have 9. Your pic shows 9 LED, but not sure if this matters.
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08-26-2017, 06:19 AM
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#3
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Junior Member
Join Date: Sep 2016
Location: Fishkill, NY
Posts: 26
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LED recall
Thanks for the reply. People are posting pictures of the recalled lights and I'm attaching pictures of those. Ours are much larger in circumference, and have a wide metal rim around the exterior. The interior LED wafer is nothing like the recalled ones. Maybe someone in the community bought a 2017 X23B, or has the same lights as ours and can advise if they have had them replaced.
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08-26-2017, 06:13 PM
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#4
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Senior Member
Join Date: Jul 2017
Location: Tucson
Posts: 661
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I will give this a bump. The lights you showed is what I had, and the replacement was 9 LED instead of 6. Two of my originals melted in the bathroom. I see yours are 9 LED so you might not be affected.
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08-27-2017, 04:27 AM
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#5
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Junior Member
Join Date: Sep 2016
Location: Fishkill, NY
Posts: 26
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I hope your ceiling wasn't damaged as a result.
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08-28-2017, 02:19 PM
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#6
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Senior Member
Join Date: May 2016
Location: Milpitas
Posts: 1,628
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We purchased a 2017 23MRB and they need to be replaced. Dealer ordered them and we have appointment to get them changed. You can see the lights by googling Jayco 23MRBB; 2 or 3 you tube videos showing a tour.
__________________
2019 Chevy express 2500 Van Coversion. 2017 Jayco 23MRB: 26' total and Glacier Package. 2 Renogy solar panels. Married 49 years. Haley the mutt, 4 years old. "Excited to learn new things everyday and humbled by those who offer to help." And very grateful to our Moderators!
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08-29-2017, 06:56 AM
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#7
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Senior Member
Join Date: Jun 2016
Location: Mechanicsville
Posts: 1,479
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I asked the dealer if the LED's had been replaced in the trailer I bought. They said they were aware of, and had replaced the LED's.
I also sent an email to Jayco with my trailer's VIN, asking if my trailer had an outstanding recall. They said mine didn't. I took that to mean it had been fixed.
__________________
Erroll and Mary Doss and Duffy (RIP)
2018 Jayco Redhawk 22J
2014 F150 SC, 4x4, HD Pkg, Sterling Gray
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08-31-2017, 11:26 AM
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#8
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Junior Member
Join Date: Sep 2016
Location: Fishkill, NY
Posts: 26
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LED Interior Lights Recalled 2017 Jayco
My situation is resolved. The circular LED Boards with 6 LED's are the ones recalled. My light has 9 LED's and has a rectangular board, and was not recalled, so does not need to be replaced. I received a confirmation from Command Electronics who manufactured the lights.
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07-19-2018, 12:54 AM
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#9
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Junior Member
Join Date: Apr 2018
Location: Dartmouth
Posts: 9
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Can anyone tell me how to get the covers of these boob lights? I have a 2018 264bh. The lights are all plastic and I don't want to break them getting them off.
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07-19-2018, 07:50 AM
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#10
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Senior Member
Join Date: Feb 2017
Location: Monkton
Posts: 109
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they just pull off
not a lot of force required
pretty easy to snap back on
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07-23-2018, 11:40 AM
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#11
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Member
Join Date: Feb 2017
Location: Windsor
Posts: 36
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Hello.. Took my 27 DSRL WH in for the recall. After the dealer investigated, they were told mine was not affected. That Jayco wanted to mass recall to make sure they were covered..
__________________
2016 Toyota Tundra
2017 Jayco White Hawk 27 DSRL
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07-23-2018, 12:25 PM
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#12
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Senior Member
Join Date: Apr 2015
Location: Florissant
Posts: 629
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That is idiotic to do a mass recall and waste time for those unaffected. However they inspected it, you could have done it yourself if you were given the information...
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Skids
Was 2015 SLX 195RB
Now Bullet 248RKS
2014 Ford F150 3.5L Ecoboost
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07-23-2018, 01:14 PM
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#13
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Senior Member
Join Date: Oct 2015
Location: Worcester
Posts: 1,428
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Quote:
Originally Posted by Marklwil
Hello.. Took my 27 DSRL WH in for the recall. After the dealer investigated, they were told mine was not affected. That Jayco wanted to mass recall to make sure they were covered..
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That sounds fishy. You got the actual letter from Jayco last year,only to be told by the dealer your's is unaffected?
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2016 Jay Flight 38FDDS
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07-23-2018, 02:14 PM
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#14
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Site Team
Join Date: Jan 2011
Location: James Island, SC
Posts: 22,851
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A similar thing happened with the Kidde fire extinguisher recall. They sent out a shotgun letter then when you called in they said " Yours is not involved in the recall" , after you gave them all the information.
So I promptly thru mine away and bought 2 new ones. Two months later, I get 2 in the mail with return instructions.
Good luck on getting them back.
__________________
Moderator
2011- 351RLTS Eagle, MorRyde suspension/pin box,
2017- F350 6.7 PSD Lariat FX4,SRW, SB,CC
Hughes PWD SP-50A, TST TPMS
Gator roll-up bed cover
B&W Turnover ball, Companion Std hitch
Can't find what you're looking on JOF? Try Jayco Owners Forum Custom Google Search
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08-11-2020, 05:31 PM
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#15
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Junior Member
Join Date: Aug 2020
Location: Bowling Green
Posts: 1
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Lights
Quote:
Originally Posted by oldbat
Thanks for the reply. People are posting pictures of the recalled lights and I'm attaching pictures of those. Ours are much larger in circumference, and have a wide metal rim around the exterior. The interior LED wafer is nothing like the recalled ones. Maybe someone in the community bought a 2017 X23B, or has the same lights as ours and can advise if they have had them replaced.
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Those are my lights in my camper 2017 Jayco I now have 3 lights that are strobing, I’m calling my dealer tomorrow to see if they will do anything!
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08-11-2020, 06:09 PM
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#16
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Senior Member
Join Date: Apr 2017
Location: Inland Empire, California
Posts: 2,003
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Quote:
Originally Posted by Strawberrysan53
Those are my lights in my camper 2017 Jayco I now have 3 lights that are strobing, I’m calling my dealer tomorrow to see if they will do anything!
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Jayco never bothered to inform me of the recall. I accidentally stumbled on it. Contacted the manufacturer and they sent me new lights for my entire rig. I installed them myself.
If you lights look like the attached picture, they are the ones recalled due to a potential fire hazzard.
__________________
Jim
Retired electronic technician (45 years in the field)
2017 Greyhawk 29W (solar & many other mods)
wife (maybe I should have given her top billing)
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08-27-2021, 08:39 AM
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#17
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Junior Member
Join Date: Aug 2021
Location: Burlington
Posts: 3
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2017 light recall
Can someone post the recall notice to provide us with a date of the boob light recall. We have the recalled lights in our trailer some have been replaced 10 have not. We have 6 strobing or dead lights at the present time. Melanie at Jayco is stating recall does not apply as trailer built in 2017 was built after recall!!!!. We took delivery in Canada of our 2017 Jay Flight in July 2017. Some lights have been replaced with the 9 led fix but 10 have not.
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08-27-2021, 08:46 AM
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#18
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Senior Member
Join Date: Apr 2017
Location: Inland Empire, California
Posts: 2,003
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Here is a link to a news article regarding the recall.
https://www.consumeraffairs.com/news...ts-082317.html
__________________
Jim
Retired electronic technician (45 years in the field)
2017 Greyhawk 29W (solar & many other mods)
wife (maybe I should have given her top billing)
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08-27-2021, 10:44 AM
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#19
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Junior Member
Join Date: Aug 2021
Location: Burlington
Posts: 3
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Thank you Jim D very helpful
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08-27-2021, 04:29 PM
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#20
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Junior Member
Join Date: Sep 2016
Location: Fishkill, NY
Posts: 26
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The recall notice can be found at https://static.nhtsa.gov/odi/rcl/201...7V290-4560.pdf We were notified that our lights were recalled based on the build sheet of our camper (per Jayco). It turns out they installed different lights than the recalled ones in our camper. The build sheet was wrong. If you compare your lights to the ones posted by JimD (above) and they are the same, then your lights are bad, regardless of what your dealer says. I ultimately called Command Electronics, who manufactured our lights, and they confirmed that I did not get the recalled ones. They were willing to send replacements for all of my lights, if they were recalled. If you want the straight answer, check to see if Command Electronics is imprinted on the white backer board that the LED board attaches to. You can call their customer service department at (269) 679-4011. You will get the correct information from them. The dealer is obligated to switch out the lights if they are bad, because it's a federal safety recall. Good luck.
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