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Old 08-27-2016, 12:53 PM   #81
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This sounds like the best deal they have offered yet. There likely will be no way out without some pain. But if it brings resolution then the peace of mind may well be worth the extra bucks.
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Old 08-27-2016, 01:01 PM   #82
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This sounds like the best deal they have offered yet. There likely will be no way out without some pain. But if it brings resolution then the peace of mind may well be worth the extra bucks.
At this point in time, I concur. But I won't attempt to address what will be the case an hour, day, week, or month from now. Past experience has proven that to be a fools game!
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Old 08-27-2016, 01:21 PM   #83
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Oh, come on. I feel bad enough without pondering that! I would have no idea how many horses it would take to pull our new trailer!!!
What new trailer?

Sorry, I couldn't resist.
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Old 08-27-2016, 04:55 PM   #84
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I won't mention any dealer names but if its the one near me which is about 60 miles east of Lansing they have two dealers in Fl. They may deliver it to one of those dealers and let you do the PDI and final paperwork there. I would not get your hopes up with any kind of dealer trade, I could not find the model I was looking for last summer and two dealers said they don't trade. I talked to the midwest Jayco rep and he said the same thing, these dealers are not bound like auto dealers to trade.
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Old 08-27-2016, 06:09 PM   #85
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Three things I've learned from this thread:


1. The RV industry has some serious issues and could learn a lot from the automotive industry.


2. Make sure the sales contract has a firm delivery date with an option to receive a full refund on the deposit, etc. should the RV not be delivered in good condition (post PDI and needed repairs) within the promised time frame.


3. Walk away from the sale if the dealer is unwilling to make firm commitments in writing for any reason. Accept no verbal promises; get them in writing with what is to happen should the promises not be kept.


I so sorry you have to go through all this nonsense; you are far more patient than I am. I appreciate you keeping all of us apprised on what has been happening so that we all may learn from it.
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Old 08-27-2016, 06:40 PM   #86
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What new trailer?

Sorry, I couldn't resist.

Hardy, har, har, har. Everybody is a comedian!!!
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Old 08-27-2016, 06:57 PM   #87
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I won't mention any dealer names but if its the one near me which is about 60 miles east of Lansing they have two dealers in Fl. They may deliver it to one of those dealers and let you do the PDI and final paperwork there. I would not get your hopes up with any kind of dealer trade, I could not find the model I was looking for last summer and two dealers said they don't trade. I talked to the midwest Jayco rep and he said the same thing, these dealers are not bound like auto dealers to trade.
Nope, not the same dealers. Mine is WEST of Lansing by about 60 miles and as far as I know, is not part of any chain or corporation. And as for how it's being delivered, my salesman said it wasn't set in stone yet, but that someone high up, like the GM, might be delivering the trailer personally. Probably just wants a paid vacation to Florida!

And as for dealer trades, I found that out also. Although my salesman told me about his attempts to obtain a trailer from a CW dealership in Indy, when I asked about the one I found in Alabama that had everything we wanted, I was promptly and summarily told to simply forget about it cause that is not going to happen. I got the impression that he stepped over some imaginary line that he was unaware existed before now.
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Old 08-27-2016, 07:12 PM   #88
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Blu,

Your current dealer is actually a sister dealer with the one you started at, and two others as well. They all have different names so most don't realize it.

Hopefully things turn out well very soon!!!
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Old 08-27-2016, 07:24 PM   #89
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Originally Posted by Lady Fitzgerald View Post
Three things I've learned from this thread:


1. The RV industry has some serious issues and could learn a lot from the automotive industry.


2. Make sure the sales contract has a firm delivery date with an option to receive a full refund on the deposit, etc. should the RV not be delivered in good condition (post PDI and needed repairs) within the promised time frame.


3. Walk away from the sale if the dealer is unwilling to make firm commitments in writing for any reason. Accept no verbal promises; get them in writing with what is to happen should the promises not be kept.


I so sorry you have to go through all this nonsense; you are far more patient than I am. I appreciate you keeping all of us apprised on what has been happening so that we all may learn from it.
Jeannie,

If nothing else, my intent on starting this thread was to make others aware of what I am going thru because not only is it fairly uncommon for this type of drastic change in delivery windows, but what an average dealership may or may not do to try to "make things right" when they really have no control over the situation themselves. So with your reply, it appears that my intent to inform has been a success.

But make no mistake, there was a fairly large part of me that wanted to just "cut loose" on someone and you can't always judge a book by it's cover!!! But after locking myself in a dark room and having a few hours discussion with the little guys sitting on each shoulder, I came to the conclusion that I had to look at the "big picture" instead of a moment or two of self gratification. Who knows, being a believer in karma, my "good will" might just bear fruit in the future as well in regards to service or other needs at the dealership.

As for the industry having problems, I couldn't agree more. But even knowing what I know now after going thru all this, the one single thing that I personally just can't seem to get past is the fact that a company like Jayco, does not have some kind of notification system in place to give regular updates to their dealerships and customers, especially when such drastic changes in production schedules occur. Is Jayco that arrogant to not care at all or even consider how this type of drastic change might affect their reputation or their customers plans or have they simply just never thought about such things before? I sent a letter to corporate asking some similar questions that were tactfully worded differently!!!

In regards to requiring a delivery window "commitment", I would suspect that unless the vast majority of RV buyers started demanding such conditions and like you said, walked away when refused, that sadly is not going to change. But I for one will do just that in the future.

Thanks for the kind thoughts and wishes.

Jay
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Old 08-27-2016, 07:36 PM   #90
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I've come to realize that one dealer getting stock from another dealer only happens if the dealers are friends and help each other out on a regular basis - and rarely even in that case.
The dealer with the unit you want has that rig financed at his local bank on a floorplan loan. It takes him time and paperwork to "sell" the unit to your dealer. He's only going to do that if he gets compensated - AND - he probably also wants a little profit. All that cuts into your dealers margin. Then add the transportation cost . . .
Just doesn't happen.
Still happens in the Auto industry occasionally because the manufacturers STRONGLY encourage it between dealers. But the dealers will still fight it.
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