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Old 03-26-2016, 03:33 PM   #11
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Well since I started working at the Gm truck plant I know We are always pushed to do more in less time and sometimes it is pushing impossible to get it done. I bust my butt for the shift and I know everyone does but after a while peoples attitude towards something that goes on down the line begins to suffer. They have certain safetys in place so nothing slips through untorqued but on the jobs I have had I just wonder what gets missed on other stations. One good thing is the trucks have to pass certain inspections before going out and normally there are a few off to the side having the small issues repaired before they leave the plant. I wonder whether jayco has a quality control inspection at lines end or if they just expect the dealers will take care of the issues when they receive the unit
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Old 03-26-2016, 04:56 PM   #12
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The awning thing is pretty common with the kitchen slideout on travel trailers, its been dealt with on here more than once. We have the same issue, if you don't quite put it out all the way it just clears it but all the way out it hits. Many people put a pool noodle on the top it to protect the awning. I think it may be more of a design flaw, not sure they can put the awning much higher on the trailer and it needs to drain.
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Old 03-26-2016, 05:25 PM   #13
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... I wonder whether jayco has a quality control inspection at lines end or if they just expect the dealers will take care of the issues when they receive the unit...
What I believe I have read in posts from those who have taken a Jayco factory tour is that one in ten units are inspected before delivery. Otherwise, as you stated, it is up to the dealer - and often the owner - to correct what the factory did wrong.
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Old 03-26-2016, 07:03 PM   #14
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It sounds like I should be happy I had a reputable dealer. I have been happy with the qualiity of mine. I am not saying I didnt have issues, but there were not that many. I do have one issue that is common in the hybrids and that is a spongy floor.
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Old 03-26-2016, 07:15 PM   #15
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A unit is completed, on average, in about 7 hours.

The workers get to work at 5am and can leave at any time after their quota is done. Most are gone by noon. This does not encourage quality. It encourages workers to slam things together as quick as they possibly can so they can go home. Not how I would run a business.

The dealers are not given near enough time to conduct a proper PDI. So, once again, things fall through the cracks.

Then, when you go to conduct your own personal PDI, they try to rush you out in 30 minutes. If you resist, they try to charge you $100\hr for any time you take to do a proper PDI.

Laws need to change concerning RVs. Lemon laws should apply and Jayco should have more control over its dealers. Rejecting warranty work because they did not sell you the unit is horse hockey. You would never get treated like this at a car dealership.

And I agree with what one of the others said. There are Omish wood workers rolling in their graves at the construction practices conducted by Jayco.
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Old 03-26-2016, 08:37 PM   #16
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"You would never get treated like this at a car dealership"

I have to disagree there!! I got a great deal on my new truck but I had to go 8hrs away to get it. Now going into local dealership to get work done is like pulling teeth!

I strongly suggest anyone buying a trailer to do so outside of peak season. I would imagine the dealership I bought mine at would have been a lot quicker to get rid of me had it been busy season but I spent most of the day there doing my PDI. After PDI pulled it across parking lot and set it all up as if I was camping. So I could ask questions if they came up.
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Old 03-26-2016, 11:08 PM   #17
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I'm pretty sure mine wasn't the 1/10 that was inspected.
Either that or their level was broken....
I only noticed this after from returning from my dealer. First trailer, didn't think a company could slap something together this poorly.
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Old 03-26-2016, 11:19 PM   #18
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Is it the door that's off or the trim?
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Old 03-27-2016, 01:19 AM   #19
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The main quality problem with Jayco seems to be their quality control system.
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Old 03-27-2016, 06:29 AM   #20
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It sounds like I should be happy I had a reputable dealer. I have been happy with the qualiity of mine. I am not saying I didnt have issues, but there were not that many.
X2, and so far any issues we've had have been minor
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