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Old 03-27-2016, 06:57 AM   #21
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I guess you can count me as one of the lucky ones been out in our new trailer 5 times now and have had no issues!

Now I am waiting for the other shoe to drop!
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Old 03-27-2016, 09:55 AM   #22
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The hammer ultimately falls on Jayco for the quality control and construction practices. Paying a guy $ 15-20/hr to do a 20 minute inspection of units before they leave the factory would go a long way to help erase a lot of the negative opinions.


It's all these little things that can easily be caught that rubs me the wrong way.


As stated, I wonder where the levels are.


I wonder how many of these guys are Amish and if so, what they think. I guess it's a pay check and that's good enough.


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Old 03-27-2016, 10:38 AM   #23
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If in fact there is a quota system without QC there things will never change as there would be little incentive to do so. This would promote a "let`s get this thing done so we can go home" approach. And as the old cliche says "this thing must have been built on a Friday" would be very true as they want to get done even more for the weekend or a holiday. An hourly wage paid until the shift ends with regular QC checks would be more likely to produce better quality and reduce company costs through warranty claims. And if they inspect every 10 units and the one they inspect is built like crap it seems that would tell them changes need to be made on the line. Just my 2 cents worth but then what to I know about manufacturing.
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Old 03-27-2016, 11:02 AM   #24
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..........................................
I wonder how many of these guys are Amish and if so, what they think. I guess it's a pay check and that's good enough.

Wireman
I was told it was a little over 50% of the workers are Amish.
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Old 03-27-2016, 11:15 AM   #25
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Thanks to everyone for the comments so far. We've found additional issues - the pantry door doesn't close properly - it's mounted oddly. The fireplace was mounted low - there's a 1/2" gap above it. The bottom skirt near the wheels is attached to the frame with aluminum strips screwed to the sheeting, and one is completely off - looks like they stripped the screw hole and just said, "forget it". This is the kind of QC I expect from my 8 year old.

I'm going to call the dealer in the morning and see if I can drop it off. We won't be camping for a bit after this weekend anyway.
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Old 03-27-2016, 11:19 AM   #26
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So many times I read on the forum about Jayco's Two Year Warranty. But why is it that defects that leave the factory Have to be covered under a Warranty. My impression of a warranty is that it should cover defects that occur After a unit is sold and delivered not to cover defects that were shipped before sale and delivery. Just my opinion and feelings but when units are shipped with defects it just shows a lack of Quality Control. As someone else said it falls back to Jayco but it appears that Jayco passes the defects to the dealer and then the dealer will back charge Jayco for any repairs that need to be made. Seems like a lot of extra cost is involved.


Don't get me wrong here. I have owned 4 Jayco RV's and have been very happy with all of them. And would buy again if the time comes. Although all have been used units.. The quality has always been present. But then maybe I also have been lucky.


Just an old saying. Why is there never enough time to do it right the first time but always enough time to make it correct.
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Old 03-27-2016, 11:28 AM   #27
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Is it the door that's off or the trim?
The trim was mounted by someone wearing beer goggles.
This is the other side.
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Old 03-27-2016, 12:03 PM   #28
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I know Jayco has some issues, but I can honeslty say that I have owned one other brand and have seen other brands that friends have owned. In general I think Jayco has one of the best products out there at this time.
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Old 03-27-2016, 12:34 PM   #29
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Something to consider, our initial quality poll results which overall are not too bad.

https://www.jaycoowners.com/forums/f1...oll-31120.html
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Old 03-27-2016, 02:40 PM   #30
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Overall I am definitely happy with my trailer. I would most likely buy another Jayco.

I think some of my annoyances are more the fact that I've taken my trailer back to the dealer and their fixes are what I question as substandard like their carpet fix.
https://www.jaycoowners.com/forums/f7...s-33520-2.html

One of the smaller items on my list was a missing moulding. I asked them to put one on and their fix was to color the wood with a marker so it was less noticeable.

Their work doesn't seem top notch considering the techs always like to boast they are Red Seal qualified when I've been at the dealership.
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