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Old 03-23-2015, 06:45 PM   #1
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Question New TT / Water Pump not working or user error?

I just got my new 23MB TT this weekend. I went to test out the water pump to see if I could get some running water out of the faucets. (There is a sticker on the counter that says it had been winterized.) Anyway, I figure this was no big deal because I would just push the anti-freeze out. During the walk through the tech showed me the water pump switch and the fresh water tank check button. I pushed the fresh water tank button and found out that the trailer had 1/3 of a tank. I figured that would be enough to push some water through. I clicked on the switch for the water pump and waited about 2 or 3 minuets. I could hear the pump running under the kitchen sink. Then I turned on the kitchen faucets but nothing came out. Hummm.. I figured there might be a shut off valve under the kitchen sink but didn't find any. I went outside to the low-point drain and opened it. Water started to come out so I knew there was water in the system.

What do you think I am doing wrong? Do you have to have a full tank to get the system running? Any thoughts?

I really appreciate as I am new to this!

All the best,
Andrew
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Old 03-23-2015, 07:03 PM   #2
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it could be that you were filling your hot water tank, did you check outside to see if the hot water tank drain plug was in, or maybe water running out to the ground from some point? other possibility would be that the fresh water tank was by-passed from when they winterized it. it does take a few min to fill a 6 gallon tank
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Old 03-23-2015, 07:33 PM   #3
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I just watched a YouTube video that suggested that the water pump might have been disconnected on the suction side during winterization. I never did check this. It's actually not easy to get to on my unit but I will make sure. Anyway, have it come this way from the dealer on a new unit?
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Old 03-23-2015, 07:37 PM   #4
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Mine has a valve on the line from the tank to the pump that needs to be closed when you winterize and another valve to a clear tube that you open to suck in the antifreeze. Sounds like it may be closed if you can find it. If still no luck try adding more water into the freshwater tank to see if a higher level of water may help prime the pump better.
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Old 03-23-2015, 07:39 PM   #5
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Quote:
Originally Posted by klpoppe View Post
Mine has a valve on the line from the tank to the pump that needs to be closed when you winterize and another valve to a clear tube that you open to suck in the antifreeze. Sounds like it may be closed if you can find it. If still no luck try adding more water into the freshwater tank to see if a higher level of water may help prime the pump better.
Ahhh! I bet thats it. I do remember spotting the valve way in the back. I'll try that out. Thank you!
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Old 03-23-2015, 07:40 PM   #6
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Also make sure your low point drains are closed
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Old 03-23-2015, 07:52 PM   #7
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Quote:
Originally Posted by klpoppe View Post
Also make sure your low point drains are closed
I will check that for sure. Thank you!
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Old 03-23-2015, 08:06 PM   #8
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If the winterizing valve on the pump (clear hose in pic below) is turned on then the pump will suck air until the cows come home and not prime. That valve should be closed and the one from the fresh tank opened as shown below.

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Old 03-23-2015, 09:01 PM   #9
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If the winterizing valve on the pump (clear hose in pic below) is turned on then the pump will suck air until the cows come home and not prime. That valve should be closed and the one from the fresh tank opened as shown below.


Your right. I'm about 99% sure thats my problem. The unit was winterized and I didn't turn the valve to pull the water from the tank. Thanks for the help!
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