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Old 09-01-2018, 06:03 PM   #1
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No hot water 264BH (noob questions)

I’m driving myself crazy.

Hooked up to city water and city electric.

All valves are inline near the hot water.

Turned on city water for 30 mins or so.

Turn on the hot water button in the trailer.

Waited a few hours and no hot water.

Anyone know why this isn’t working?
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Old 09-01-2018, 06:26 PM   #2
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Did you let the tank fill up before you turned it on? If it wasn't full you may have burned up the elec element.

Also there may be another switch on the back of the tank.
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Old 09-01-2018, 06:41 PM   #3
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Is the water tank full of water? Are you trying heat it with propane? Do you have propane and are the valves on the tanks opened? Have you tried lighting the stove to be sure propane is flowing?


That's a start....
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Old 09-01-2018, 07:03 PM   #4
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It was on the city water for an hour or so before I turned on the switch.
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Old 09-01-2018, 07:17 PM   #5
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When you turn on a hot tap, does cold water come out? Are you sure you have the valves correct?

There are 2 switches for on. One for elec and one for gas. Also there is one in the wh compartment.
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Old 09-01-2018, 07:30 PM   #6
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Quote:
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It was on the city water for an hour or so before I turned on the switch.
With the trailer on city water, did you open a faucet for the HOT water to be sure the hot water tank was full of water?
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Old 09-01-2018, 07:33 PM   #7
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When you turn on a hot tap, does cold water come out? Are you sure you have the valves correct?

There are 2 switches for on. One for elec and one for gas. Also there is one in the wh compartment.
Yes. Cold water comes out.

Now it’s working. So weird.

I see the element on burning propane.

I want electric. I know I’m missing a simple step.
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Old 09-01-2018, 07:39 PM   #8
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Yes. Cold water comes out.

Now it’s working. So weird.

I see the element on burning propane.

I want electric. I know I’m missing a simple step.
Did you check/ reset the circuit breaker?
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Old 09-01-2018, 07:41 PM   #9
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Well at least you have hot water which means all the valves are correct. Now find the elec. hw switch and try them.
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Old 09-01-2018, 08:35 PM   #10
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Good chance the 120v circuit breaker is flipped off. The little light in the switch works off of 12vDC.

I flip mine off if the tank is dry to keep from burning out the element, if someone flips on the heater by accident.
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Old 09-01-2018, 09:46 PM   #11
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Well at least you have hot water which means all the valves are correct. Now find the elec. hw switch and try them.
Can’t find the elec hw switch anywhere. I’m sure it’s right under my nose!
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Old 09-02-2018, 04:46 AM   #12
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I’m not saying this to be rude, but are you sure you have a gas/electric water heater? In the picture it looks like a gas only board. If it’s a gas only, those boards are known to have issues. Not saying that’s what happened to start just something to keep in mind.
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Old 09-02-2018, 07:21 AM   #13
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Can’t find the elec hw switch anywhere. I’m sure it’s right under my nose!
On that unit it would be on the back side of the WH where the electric wiring is. You may have pop a panel loose to access it.
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Old 09-02-2018, 08:08 AM   #14
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Mystery possibly solved. According to the brochure of your unit you have an Atwood gas only water heater, no electric. Scroll down to the customer value package and it states 6 gallon gas DSI water heater with no mention of electric. https://www.jayco.com/products/trave...s-and-options/
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Old 09-02-2018, 10:16 AM   #15
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Why is there no shut off valve between the hot and cold cross-over tube at your water heater? Most HW tanks have 3 valves and this one only has 2.
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Old 09-02-2018, 10:18 AM   #16
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Why is there no shut off valve between the hot and cold cross-over tube at your water heater? Most HW tanks have 3 valves and this one only has 2.
The one valve is a 2 way.
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Old 09-02-2018, 10:19 AM   #17
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Quote:
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The one valve is a 2 way.
Ah, ok.
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Old 09-02-2018, 11:34 AM   #18
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Two 3 way valves is the new configuration. It does the same thing but confuses all the old timers.

On a 3 way config., both valves in line with the long run is normal, both valve handles pointing to the short run is bypassed.
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