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Old 08-29-2015, 05:56 AM   #1
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Norcold Refrig died

Anyone have an idea of what may have failed and an approximate repair cost ?
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Old 08-29-2015, 06:05 AM   #2
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What model of Norcold do you have? Also, what are your failure symptoms? Is it not cooling at all? Is it only cooling on one side or is just the freezer failing?
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Old 08-29-2015, 06:11 AM   #3
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N611RT serial 8912551. Was working last Tuesday, came up yesterday and freezer meat was soft and milk was not very cold. I turned it up to 5, and could hear no "noise" on the inside, and only a faint compressor noise in the outside compartment. Then, after 6 hours like that, the freezer was "water all over". Took everything out and it's shut off now. The door "on" indicator and the inside light have always worked.
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Old 08-29-2015, 06:12 AM   #4
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Anyone commenting on this will need some more detail than you have given. Age, model #, situation, etc before being able to offer any thing sensible as a solution.
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Old 08-29-2015, 06:13 AM   #5
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Old 08-29-2015, 06:16 AM   #6
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Try this: http://bryantrv.com/docs2/docs/ncoldnnewnseries.pdf

It's the Service Manual for that model and the troubleshooting pages should help you.
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Old 08-29-2015, 06:25 AM   #7
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Similar to this, a few times in previous years, it began to defrost, but always resumed working properly again for long periods. The compartment outside is clean and the roof vent is clean too.
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Old 08-29-2015, 07:13 AM   #8
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I won't be much help, but look over the manual, I did a quick read, and it looks fairly detailed.

Personally, I would open the access panel, check the fuses on the circuit board. Also take a visual look, at the components in case some cridder got in there. Look at the roof vent to ensure it is clear of any debris.
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Old 08-29-2015, 07:21 AM   #9
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Looked over the manual too - it's beyond my "expertise".
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Old 08-29-2015, 04:13 PM   #10
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Tried running it on GAS ONLY (never did before) and the Freezer is working but refrig compartment not very cold at all. Could it be the heating element?
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Old 08-29-2015, 05:06 PM   #11
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It might take 8-10 hours for the lower part to get as cold as it needs to be. Let it run.
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Old 08-29-2015, 06:24 PM   #12
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Tried running it on GAS ONLY (never did before) and the Freezer is working but refrig compartment not very cold at all. Could it be the heating element?
As Norty said it will take awhile for the fridge to get cold. Yes it could be the heating element or control board. Also did you check the circuit breaker for fridge. The lights gas controller etc are 12 volt, but the heating element is 110 and the two are totally seperate circuits.
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Old 08-29-2015, 06:39 PM   #13
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I checked refer circuit breaker, was not tripped, set if off and then back on, and now I just put it back on the AUTO setting. Also saw the 15 amp fuse for Refer but did nothing with that.
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Old 08-29-2015, 06:52 PM   #14
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Just got mine back from dealer and my fridge wouldn't run on electric but would on LP. They said it is the circuit board for the fridge. The board is $230 but have to wait while they order it. So when I get back from my trip I can take it back in to replace it. I have warranty so it's covered. The board is easily accessed from the outside.
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Old 08-30-2015, 04:14 PM   #15
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Expert UPDATE requested: Runs fine on gas - freezer at 6 degress on the gas. Switched it 10 hours ago back to electric and the freezer is still cooling the same. Refrig compartment did get up to speed and 8-10 hours, and is still good! Again, this has happened 3-4 times before - where it just gave up the ghost for a period of time and then started working again! Would that likely be be the Control Panel, The Electric Heating Element, or the cooling unit ???
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Old 08-30-2015, 04:20 PM   #16
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I'm no expert but I can safely say it is not the burner. Could be the board. My first look would be to verify and tighten ALL connections on the back side of the fridge.

There is no cooling unit if it works on gas all is well cause other than the heating element, it's all the same.
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Old 08-31-2015, 08:01 PM   #17
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Same thing with mine. When I got it to run on electric I left it for 4 days and just before I left to camp it quit and green light was flashing 3 times and on for 3 seconds . While on vacation I ran on LP. Dealer said it was circuit board. They have it now I just have to take it back to get switched out..
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Old 08-31-2015, 08:21 PM   #18
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These fridges shut down every couple of days to defrost the cooling fins. They can stay off for a couple of hours and warm the fridge up considerably. However, the meat shouldn't have gotten soft. My freezer might go from 0 to +12 and fridge from 32 to 42, but nothing as drastic as yours. I turn my fridge off every day to prevent the defrost cycle as I have recirc fans on the fins that keeps the frost from forming.
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Old 09-01-2015, 06:10 AM   #19
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Expert UPDATE requested: Runs fine on gas - freezer at 6 degress on the gas. Switched it 10 hours ago back to electric and the freezer is still cooling the same. Refrig compartment did get up to speed and 8-10 hours, and is still good! Again, this has happened 3-4 times before - where it just gave up the ghost for a period of time and then started working again! Would that likely be be the Control Panel, The Electric Heating Element, or the cooling unit ???
This is the same issue I hit on the way back from Maine recently. Worked the entire trip without issue until I was back in Louisiana and then it started. The freezer would stay cold but the fridge hovered around 40 degrees whether on gas or AC. Then it would start working again with nice cold temps in the fridge also. I called Norcold and they told me to replace the thermistor ($25) which I did. Since then, I've only had a day on the fridge and it worked ok but my confidence won't be there until I see this puppy go for at least a week.

Just in case, I picked up a thermostat from Thermoworks.com.

ThermoWorks RT8100 Fridge/Freezer Alarm Thermometer

It monitors both the fridge and freezer and has both LED and audible alarms along with a duration counter At least that will tell me how long these outages are and whether they are simply defrosting cycles.
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Old 09-04-2015, 11:07 AM   #20
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Update

UPDATE:***I mis-read thermometer - was looking at Celcius.* Instead, is cooling the same at highest setting on both AC and Gas, but not very well.* Maybe 20 in freezer and 45 in fridge section.* I unplugged the thermistor wondering what effect that may have ?
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