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Old 05-09-2015, 03:31 PM   #31
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Talked to the dealer this morning... our 351RSTS was completed on Tues (5/5). It's been paid for and released for shipping but until Jayco assigns it to a driver, I guess we sit in limbo. It's not easy to be patient when you're this close.
JAYCO no longer has their own drivers, JET was disbanded a couple years ago. It is taken to the delivery "bull pen", I think it's STAR and they handle the logistics.
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Old 05-10-2015, 05:40 PM   #32
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JAYCO no longer has their own drivers, JET was disbanded a couple years ago. It is taken to the delivery "bull pen", I think it's STAR and they handle the logistics.

Thank you for the clarification Grumpy
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Old 05-10-2015, 06:35 PM   #33
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I was wondering if Jayco allows customer pickup.

Also, does Jayco have their on service bays or everything goes through the dealers?

I'm wondering about this only for TTs and 5ers.
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Old 05-10-2015, 07:21 PM   #34
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They do not allow customer pickup and they do have a service center. It is hard to get an appointment and they really want you to use the dealer. The service center is primarily for work that is normally beyond just routine warranty repair.
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Old 05-11-2015, 06:44 PM   #35
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Ok first I want to say thank you so very much for the input and a special thank you to Quahog.


I called Jayco today and asked about my trailer and they told me it was finished last week and is ready to ship. Apparently that was way to difficult for a salesperson to do. But that is all fine and dandy, it is done and that is all that really matters.
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Old 05-11-2015, 08:58 PM   #36
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You and I are in the same boat, dp...waiting for that call from the dealer telling me it's ready for pickup.
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Old 05-12-2015, 04:17 PM   #37
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We are waiting too. Placed our order on 4/20 Jay Flight 32IBTS. Our salesman was so communicative before we purchased, now not so much. I will be calling tomorrow.
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Old 05-12-2015, 08:08 PM   #38
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just call jayco yourselves. pretty simple, just have your vin ready.
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Old 05-13-2015, 12:11 PM   #39
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Hopefully we will get a vin # soon!
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Old 05-13-2015, 02:48 PM   #40
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Placed our order 4/1, still no vin or a new expected date. Did I say I hate to wait??
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