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Old 01-31-2016, 08:24 PM   #11
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Antenna needs to be resealed with Dicor. The ripple in the roof I wouldn't sweat. Will probably go away and flatten out once it warms back up.
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Old 02-03-2016, 08:03 AM   #12
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Our 2016 23MRB is currently in the shop being worked on for the same issue. I didn't actually go on the roof, but we saw drips of water coming from the antenna crank. When I took it in, the service guy said it probably wouldn't be covered under warranty, since the sealant is a maintenance item. Apparently it's only warrantied for 90 days!!! I told him that was insane. Our unit came straight from the factory. It's not like it was sitting out in the sun for 6 months.

We pick it up today and will find out if Jayco will cover it. I'll post an update later.
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Old 02-03-2016, 08:12 AM   #13
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When I took it in, the service guy said it probably wouldn't be covered under warranty, since the sealant is a maintenance item. Apparently it's only warrantied for 90 days!!! I told him that was insane. Our unit came straight from the factory. It's not like it was sitting out in the sun for 6 months.
That''s horse manure. Had ours at the dealer after a year and the roof was checked and rear cap re caulked .. NO CHARGE and it was marked warranty .
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Old 02-03-2016, 11:55 AM   #14
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Originally Posted by tylersdad View Post
Our 2016 23MRB is currently in the shop being worked on for the same issue. I didn't actually go on the roof, but we saw drips of water coming from the antenna crank. When I took it in, the service guy said it probably wouldn't be covered under warranty, since the sealant is a maintenance item. Apparently it's only warrantied for 90 days!!! I told him that was insane. Our unit came straight from the factory. It's not like it was sitting out in the sun for 6 months.

We pick it up today and will find out if Jayco will cover it. I'll post an update later.
I had my crank up antenna leaking through and dripping down the crank as well last year. Mine was out of warranty, but when I had the roof replaced last month I got rid of that leaky sucker with this one: Winegard RoadStar RS-3000 RV TV Antenna. It may not be as good as the crank up for reception, but since I don't use broadcast TV at all I really don't care. It doesn't leak and I filled up the hole in the ceiling with a hole plug.
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Old 02-03-2016, 12:21 PM   #15
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Agreed, putting some self leveling Dicor on those cracks is a no-brainer and not a big deal. Just clean the caulk up good before you put new Dicor down.

Also, if any of you have the Batwing antenna, give this a look:

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Old 02-03-2016, 04:45 PM   #16
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If it were mine. To be safe I would protect the area, put Jayco on notice of what you have found and have your dealer evaluate the areas to make sure there is no hidden damage. Just to be safe document what you have discovered. You donít want something denied under your warranty because you did not do your part. Hope that it nothing to be concerned about but you never know. Remember Water and Rust are not your friends.
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Old 02-03-2016, 07:19 PM   #17
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So, I've now left 3 messages for the service tech. I have his direct line. I finally got tired of waiting for him to call back, so I called the service department at shortly after 5pm. The receptionist told me that almost all the service writers are gone because the service department closes at 6pm. Makes perfect sense. I always leave work an hour early.

The receptionist didn't find my paperwork in her "Finished" folder, so I don't think my RV has been worked on. I'm probably getting wound up over nothing, but I'm guessing they are going to tell me that the $160 estimate--for what SHOULD be warranty work--isn't enough and that they need my approval for a larger budget.

Right now I'm just fuming that I haven't gotten a call back. Three voice messages left over the course of 24 hours with the tech's voice mail box and not one call back from him. So my RV is just sitting there in the shop not being worked on.

I shouldn't be surprised. If I knew back in July what I know now, I wouldn't have gotten within 100 miles of this dealer.
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Old 02-03-2016, 09:21 PM   #18
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I made my appointment for March 9th. The woman I spoke with was surprised I wanted to bring it in. Considering the age and ripples in the roof I'm getting it documented and then picking up some Dicor to have on hand. Thanks for the advice, this is my first camper and appreciate the responses.
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Old 02-04-2016, 12:20 PM   #19
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I spoke to the service writer today at the dealer. They fixed all the leaks under warranty and ordered a new bathroom faucet (different issue not previously listed).

The service writer said he didn't get any of my voice messages....which is pretty odd.

Anyhow, we pick it up today. All's well that ends well.
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Old 02-04-2016, 03:02 PM   #20
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I spoke to the service writer today at the dealer. They fixed all the leaks under warranty and ordered a new bathroom faucet (different issue not previously listed).

The service writer said he didn't get any of my voice messages....which is pretty odd.

Anyhow, we pick it up today. All's well that ends well.
Good. I'm glad it worked out for you.
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