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Old 08-11-2015, 06:53 PM   #1
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Quick question on fading top front cap 2014

I took in my TT today for fading front cap. I was told to get it fix they remove the hole front cap n replace it with a new one from the factory. They don't paint or clearcoat the old one. its cheaper to order a new one. My question to you who have gotten this done is, do they peel it off and then glue the new one in, or its hole completed panel. I have sandwich type sides. I should have asked ha....
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Old 08-11-2015, 07:58 PM   #2
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Quote:
Originally Posted by Touch N Go View Post
I took in my TT today for fading front cap. I was told to get it fix they remove the hole front cap n replace it with a new one from the factory..
HUH? JAYCO's been painting and paying for painting.
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Old 08-11-2015, 08:21 PM   #3
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I heard they were painting them too
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Old 08-11-2015, 10:19 PM   #4
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I'll be calling tomorrow. You guys think its better to remove the hole front panel or leave it alone and deal with it myself? I'm kinda worried if the job will be done right. What would you guys do ?? Advise would help.
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Old 08-12-2015, 05:33 AM   #5
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If your paying find a good body shop, your being taken for a ride. I would also contact JAYCO to see what they say.
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Old 08-12-2015, 08:55 AM   #6
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Had my 2014 W Hawk done in May. After Jayco approved the repair under warrantee, they stripped the cap, repainted, and applied new decals. Looks great. The paint was an automotive type with a bright clear coat. The dealer was in Bowling Green KY located right next to the Corvette plant. The tech who did most of the work use to do pinstriping and decals on the Corvettes.

The fade problem apparently stems from a bad pigment used in the paint during the 2-13 and 2-14 period on a number of different models and manufacturers.

Very happy with the fix.
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Old 08-12-2015, 12:22 PM   #7
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I called the dealer today n was told that on smaller TT they remove the hole front penel. I don't like it. Should I refuse this? How do you guys contact Jayco and ask this question ? Thanks
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Old 08-12-2015, 12:29 PM   #8
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Jayco repainted ours. I went to the "Jayco.com" scrolled down to contact us and explained what I wanted. In a couple hours they emailed me saying they would take care of it.
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Old 08-22-2015, 01:24 PM   #9
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High 5 for Jayco for stepping up to the plate and fixing my fading cap. One more "HAPPY JAYCO OWNER".

Thanks U guys!!!!
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Old 08-23-2015, 10:34 AM   #10
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It took them a while to accept responsibility for the fad issue, but the good news is that they did. Approached the right way, I have found Jayco to be responsive and fair in dealing with warrantee issues and problems. Not the same dismal experience I had with my previous Keystone TT.
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