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Old 06-10-2014, 08:46 PM   #1
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Upset with Jayco

We have a 2014 248RBS. Was told I needed to check the roof twice a year. We thought it would be nice to have a ladder to do this. Wife said would be nice to have a foldaway asitist handle. Dealer told us we had to call Jayco. Wife made the call with the VIN. We were told that we could not add a laddr or the door handle. I told her several other models same floor plan has these two opitions. She called back, we were told in no uncertain terms would not work and if we added it would avoid the warranty.
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Old 06-10-2014, 09:14 PM   #2
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You did the right thing by calling. Obviously don't want to add something that the trailer walls can't support, thus creating an unsafe condition.
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Old 06-10-2014, 09:22 PM   #3
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You did the right thing by checking before adding it... But how can you be mad at Jayco? You bought a trailer that doesn't have a ladder. You want to add equipment that isn't suited for your trailer... That's not Jayco's fault...
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Old 06-11-2014, 12:39 AM   #4
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Both of those require backing in the siding. If you don't have backing then you can't add the options...simple as that. I know for the JayFlight line most floor plans had the option for ladder, but can't be certain in the Swift line.
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Old 06-11-2014, 04:38 AM   #5
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upset at jayco

This just goes along with the backers not being there idea. We have an Jay flight33 bhts and even with the TV backer sticker in place there is no backer in there with in 10" of the sticker. Being fiberglass sides there is no way to put one in there.
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Old 06-11-2014, 08:06 AM   #6
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Sounds like Jayco saved you from doing something that could cause you to fall. I can see a new sticker in the future that says "do not add a ladder here".
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Old 06-11-2014, 09:44 AM   #7
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When I purchased my 33 RLDS I wanted to have a ladder installed and it was a no go due to not having the backers.So with that good news I went to the Home Depot and purchased the most compact ladder I could find so I could sweep my slides off before closing them at the CG.
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Old 06-11-2014, 10:54 AM   #8
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Quote:
Originally Posted by BillMc40 View Post
We have a 2014 248RBS. Was told I needed to check the roof twice a year. We thought it would be nice to have a ladder to do this. Wife said would be nice to have a foldaway asitist handle. Dealer told us we had to call Jayco. Wife made the call with the VIN. We were told that we could not add a laddr or the door handle. I told her several other models same floor plan has these two opitions. She called back, we were told in no uncertain terms would not work and if we added it would avoid the warranty.
BillMc
My "09 JayFlight 24 RKS didn't come with one either. Others like the G2 did, I think. Dealer said it had to do with the structure built into the back end of the TT to take the load of not only the ladder but also the weight of yer butt on it. I only go up there 2X year and lay a extension ladder carefully against the roof to do what has to be done. However I carry a cheap Wagner aluminun step ladder in the forward thru compartment to wipe all the crap and moisture off the slide before I pull it in.
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Old 06-11-2014, 11:18 AM   #9
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Originally Posted by Adk Camper View Post
When I purchased my 33 RLDS I wanted to have a ladder installed and it was a no go due to not having the backers.So with that good news I went to the Home Depot and purchased the most compact ladder I could find so I could sweep my slides off before closing them at the CG.
Our 33 RLDS came with a ladder. The other one we seen at the dealer also had the ladder. Makes it so much easier, and safer, to get up there. I hated using a regular ladder with our hybrid we had before the Jayco.
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Old 06-11-2014, 11:55 AM   #10
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Our 33 RLDS came with a ladder. The other one we seen at the dealer also had the ladder. Makes it so much easier, and safer, to get up there. I hated using a regular ladder with our hybrid we had got the Jayco.
Yes, mine came with a ladder as well. I used it to install the vent hoods and to inspect the roof already.
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