Does it look like the crimp ring is crimped to the proper point? Any chance it wasn't fully crimped at the factory?
You could first try taking a crimper to the existing ring.
I just used this kit. Worked nicely. I'm guessing it's all the same tool sold under different names.
https://www.amazon.com/gp/product/B074K6R4D2
Here's the easiest, most surgical way I've found to get crimp clamps off, especially in tight quarters. Use a Dremel tool with a little grinding stone and grind down the little nub that holds the ring together. The nub may look different depending on brand. Then use a slim tool to pry the ear up and the clamp will pop open.
The heat tip is spot on. I heated up the PEX with a little hobby heat gun and the fittings came out with little effort.