Being it is new and it is spring time, I bet the the winterizing valves at the pump are flipped to suck up antifreeze from a small tube and not directed to pick up from the FW tank.
Find your pump by following the noise. It will be hidden, behind a secured cover. Under a dinette bench or under a cabinet. Might need a number 2 square drive screw driver to get to it. Or you might have to lay on your belly,and look into a small access panel to see the valve(s). Mine has two valves one to shut off flow to the tank, and one to open the flow to the antifreeze hose. You may also have a single three way valve.
My pump is under the the frig, directly under the gravity fill port.
Good luck
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