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Old 10-06-2014, 07:28 PM   #11
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Good to hear that, CampingCat. We purchased two other units from them; a new pop-up and a used trailer. Both were good experiences. This last just seemed to take a bit to get things done right.
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Old 10-06-2014, 07:36 PM   #12
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We were treated well by Albany RV and they still are help full with any issues.
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Old 10-06-2014, 08:35 PM   #13
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We bought a Precept in August. High pressure sales staff from Albany RV, and once they got our money they don't know you. Delivery was a joke, didn't meet our expectations at all. Lots of warranty issues need to be addressed, but repeated calls to service only gets their automated system, and they never return calls. Never received a call from anyone to see how we are doing with our coach. Have not talked to a live person since we picked up the unit. I wouldn't buy an outhouse from that outfit.
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Old 10-07-2014, 06:00 AM   #14
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High pressure sales staff from Albany RV, and once they got our money they don't know you. Delivery was a joke, didn't meet our expectations at all. Lots of warranty issues need to be addressed, but repeated calls to service only gets their automated system, and they never return calls. Never received a call from anyone to see how we are doing with our coach. Have not talked to a live person since we picked up the unit. I wouldn't buy an outhouse from that outfit.
The above statement sums it up perfect to a T. I know several people that bought from them and they all say the same thing.
I live 15 minutes from their new facility and will drive to another dealer before I give them one penny. Albany RV is a pure joke.
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Old 10-07-2014, 07:22 AM   #15
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I bought twice from Albany RV and have been back a few times looking at new TT's. My first purchase was a used TT and the salesman, Matt, was very helpful. He asked me what I wanted in a TT and then called me a week later and he had 13 used units , some met all of my requirements and some met most, lined up for me to look at. As we looked at each one he asked what we liked and did not like. We found one we fell in love with and at that point Matt did a real good inspection of the unit, since it was used he wanted to ensure we knew what to expect. During this inspection we discovered a few bubbles on the roof that appeared to be filled with water- we passed on that unit. As it turns out the last unit we looked at is the one we bought, it did not have everything we originally wanted but was the best layout for us. We made Matt an offer below their asking price , and while we had to come up alittle in price he did agree to do some work to the unit. Kept that unit for 3 years and traded it in for only $1k less than we paid and bought our current TT through RVDirect and picked it up at Albany RV.
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Old 10-25-2014, 10:16 PM   #16
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Donedroolin, I hope one of those werent a 28BHBE closest to the showroom......Thats the one I'm picking up Thursday
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Old 10-26-2014, 05:21 AM   #17
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Hmmm, more dislikes than I'ld like to see. Oh well, done deal for me at this point. They were a lot cheaper than Kingston for my unit. I kind of agree with the "once they have your money" comment a little. Before I bought, my calls were returned promptly. After the deal I asked for a copy of the invoice to be e-mailed to me to double check all the options were correct and never heard from them. Well, to early for me to flame them. I can only hope for the best. Anyone order a new jayco? They told me 6-8 weeks. That would put me at about the beginning of Dec.
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Old 10-26-2014, 06:17 AM   #18
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Hmmm, more dislikes than I'ld like to see. Oh well, done deal for me at this point. They were a lot cheaper than Kingston for my unit. I kind of agree with the "once they have your money" comment a little. Before I bought, my calls were returned promptly. After the deal I asked for a copy of the invoice to be e-mailed to me to double check all the options were correct and never heard from them. Well, to early for me to flame them. I can only hope for the best. Anyone order a new jayco? They told me 6-8 weeks. That would put me at about the beginning of Dec.
I ordered from them on 8/18/10. Trailer was made on 9/30, was ready for pickup about a week after that. Everything went smoothly for me, but I never went back to them or even contacted them after the inspection so I have no clue how the after the sale treatment is other then what I read on these forums. I have been fortunate in that the only issues were very minor in nature and I took care of them myself. Being 430 miles away I really had no intention of returning there for service anyway.
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Old 10-26-2014, 08:35 AM   #19
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I bought my Swift 28 BH from them. Lewis the salesman was the nicest, no pressure guy in the world. I have had some issues but because I'm 150 miles away decided to fix them myself. They did offer for me to bring it in so I have no complaints with that dealership.
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Old 10-26-2014, 09:29 AM   #20
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Anyone order a new jayco? They told me 6-8 weeks. That would put me at about the beginning of Dec.
We ordered ours in December for a late April delivery. The dealer held the order until some time in March and ours came in on schedule.
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