Window leak under warranty?

[joleger]

Hey Everyone,


Took my 284BHS to the dealer today have them look at some "sharp bumps" on my inside wall.



The dealer informed me that it is water damage and that the most likely culprit is the window right above the bumps. She then informed me that it may not be covered under warranty as the owner has to check the seals and make sure there are no cracks in the silicone. But here's the thing...the window doesn't have any silicone around it...just that "sponge" seal...which looks fine to my unprofessional eye.



Was I supposed to silicone all my windows after I took ownership of the trailer?



I understand that it is my responsibility to check the silicone seals and look for cracks but I can't check what isn't there.


Thanks

[Siamese]

I won't be surprised if they say you needed to maintain the sponge seal.

Thanks for the reminder. It's on my trailer to-do list to put OSI quad sealant around all the foam sealed windows. Already did Eternabond tape at all the roof seams, but I've been letting the window chore slide.

What year is your rig?

[joleger]

Purchased in April 2018


How do you maintain a sponge seal? :-)

[Siamese]

You don't. You cover it with OSI Quad Sealant.

Some people take the windows out completely and replace the foam with butyl tape.

[joleger]

Originally Posted by Siamese

You don't. You cover it with OSI Quad Sealant.

Some people take the windows out completely and replace the foam with butyl tape.

I guess the $1M question is, "Is this type of activity (ie covering the foam) required for warranty?"



I guess I will find out when I hear from the dealer.

[ArCummins]

Good luck on trying to get them to cover it. Fridge stopped working in 18 on my 17’ 28bhs and I’m getting the run around from the dealer, and Jayco never calls me back. Finance these things for 12 years and use them 5 maybe 6 times a summer, and they can’t barley make it past 2 years.

[mBuxx]

lol i found a hole in the subfloor the size of a softball in my 2 day old trailer. Jayco told me it was my responsibility to check the slide seals.

Luckily the dealer took care of it, and it had nothing to do with the seals, only poor manufacturing.

[Rustic Eagle]

joleger,

I'd push the issue with your dealer, and/or Jayco...., IMO it's almost impossible to inspect the integrity of a seal that is hidden behind a window frame. But yes, those cheap rubber gasket window seals can be problematic, and in many cases the root cause was improper installation at the factory.

Once you get your issue addressed..., as mentioned, many of us have applied a bead of clear sealant over the top and a couple inches down each side over the rubber gasket seal.

A remote possibility............,

Check the roof/outside wall joint seam (gutter rail, etc.) above the window area. Had this very condition cause a leak in my prior TT where moisture ran down inside the wall, around the window, and moisture surfaced on the kitchen countertop located below the window. Had window seal replaced, and then the window replaced before locating the actual root cause (roof/outside wall joint). Covered under warranty.

Bob