2014 Jayco Jay Series 1007: Problems on Delivery

[twood1925]

Hello all!

My wife and I made the leap and purchased a new 2014 Jayco 1007, we were very excited and looking forward to going camping right away. We went tonight to pick up the new camper only to find out that King Size bed would not pull out or push in with using considerable force. During the demo the service manager was not even able to push it all the way back in. In addition the non power roof vent was also scratched and dented and the propane tank was not even attached. Anyway the service manager said he would fix everything tomorrow morning then deliver it to our house. I'm skeptical but hoping he makes it right.

Wondering if anyone else has had the bed sliding issue? Are the tracks lubed or greased in any way?

Thanks in advance for your help!

[Heady]

Welcomes to JOF! The PDI is exactly what it's for, to catch issues like this. Luckily they were identified at the dealer and not after you already got home.

I had a Coleman popup and I did use a spray on slide lube on the bed rails. Figured it couldn't hurt. However this does not sound like a case of just needing to be lubed, sounds like the bed may be off the rail or track. Hopefully you have a good dealer and they will get you fixed up.

Good luck!

[Threebutchers]

Somebody got lazy at the dealership....propane tank should have been installed, propane system purged and all propane appliances tested and ready for demo.

....not to mention dents and basic operational issues....... anyway, hope you enjoy the new camper!

[max2bob]

[congratulations on your new camper. we have a 2012 1007 and love it. regarding the king bed not pushing in; we found our slide rails were starting to get deformed. when the bed is pulled all the way out and before the bunk supports our installed all the weight of that king bed is pushing up on a small part of the rails inside the camper. I was able to straighten them out and now it glides in and out effortlessly! I do lube them occasionally with silicone same goes for the 4 corner supports. just don't spray it on the canvas! when we pull the king out now the wife supports the end of the bed while I install the supports and not a problem since. good luck and enjoy the new camper!

[Seann45]

Congrats on the new camper.. Camp the first night in your driveway.. to make sure everything works... nothing worse than being 100 miles from home and having a problem.

[twood1925]

That makes perfect sense to me, thanks for the advice!! I will get my wife to do the same! Great picture as well!! Does your trailer have anything to lock the beds in place? One other question, does your sink drain directly out the bottom of the trailer? I always thought Jaycos had a hose you could hook up for the train ours does not have one?

[twood1925]

Thanks everyone for the replies! The dealership stepped up, they had everything fixed and the trailer delivered to my drive way by noon today, they even fixed things I didn't complain about. They also set it up in the drive way so my wife could pack it for our first trip. I will have to test everything out tonight, as will as sanitize the water system.

[Scott]

My 1206 has a drain very near the city water fill port. It looks like the one in the picture below (this picture is a 2008 Jayco 1007 so it should be similar to yours). The white hose is the fresh water going into the city water connector. The waste water (gray water) port is directly above the orange bucket. You can thread a hose to this to connect to an exterior tank (does not come with trailer). That is what I do. Just don't use a hose you plan to use for fresh water later!

Darn computer won't let me upload the picture so here it is from the web.

http://bp0.blogger.com/_D3KwZ7kOzuY/...h/HPIM0570.JPG

[chrisb]

congrats on your new camper, I got my 1006 at the beginning of this year and love it.

[max2bob]

Originally Posted by twood1925

That makes perfect sense to me, thanks for the advice!! I will get my wife to do the same! Great picture as well!! Does your trailer have anything to lock the beds in place? One other question, does your sink drain directly out the bottom of the trailer? I always thought Jaycos had a hose you could hook up for the train ours does not have one?

the bunk end supports lock the bunks in place. and as scott said, the grey water drains out the hose connector on the side of the trailer once the threaded hose cap is removed, I have a short 4 foot hose connected to it and it drains into a 5 gallon container.

[Heady]

Twood1925, glad to hear that your dealer stepped up and made everything right. Enjoy your first camping experience in your new camper! I can't recommend enough the camp driveway suggestion.

[Crabman]

Dealers are supposed to prep the unit before the customer ever does the walk through, and the issues should have been discovered and fixed then, not on delivery day. But glad to hear all turned out well in the end.