First off, welcome to JOF!
For a new trailer like this, I would be taking it back to the dealership to have them fix it. That is a warranty issue for sure.
I have never removed one personally, but there are some videos on YouTube available that cover the process of replacing canvas on a pup trailer, there might be some good clues there about how to fix just this one section if you want to DIY.
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2011 Jayco X19H (purchased 2015)
2008 Jayco 1007 PUP (purchased new, traded for the X19)
2018 Nissan Titan Midnight Ed.
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