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Old 05-16-2015, 11:43 AM   #1
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Furnace not working! Help, we're cold.

Hello, sorry if this has been posted. Bought a used 1997 Jayco eagle 10ud and the furnace won't work. Pilot light is lite and we have followed the instructions found here

http://www.jayco.com/files/downloads...lename_117.pdf

(it's the only manual I could find online as the previous owner didn't have the original)

If anyone could tell us how to get the furnace to turn on that would be great!! We are out on our first trip and it won't start now and it's pretty chilly.

Thank you.
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Old 05-16-2015, 02:07 PM   #2
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You have turned up the thermostat right? Usually these things have electronic igniters and thus you should hear some clicking as it tries to light. I can only assume 1997 isn't that old to not work the same way. Are you hooked up to shore power or DC? Maybe the vent or intake is plugged somehow. Wish I could be more helpful but I'm sure someone will chime in.
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Old 05-16-2015, 02:48 PM   #3
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I'm new to TT and furnaces, but from what I've read in this site, here are a few additional suggestions:

Do you have propane and can light the stove? If the lines are full of air, it can take a while for the propane to push the air out.

If you switched or changed tanks, did you open the propane tank valve SLOWLY? There is a device in the system to restrict the flow in case a line ruptures. Opening the propane valve quickly can cause this device to restrict the flow. I'm not sure what the procedure is to reset from this condition.

Do you have DC power? The furnace fan needs power to run.

Hope I've helped in some way.
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Old 05-16-2015, 02:57 PM   #4
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See if you can find and post the make and model of the furnace that would help. You can also check on the manufactures web site for any information or Google the make and model infor.
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Old 05-16-2015, 05:43 PM   #5
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Heat only or heat and cool t/s? Be sure its on heat. Piolit lite on means you have gas! So it would be in the power system. Fuse would be first thought. Have you ever had it working? 97 means any part could go bad.
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Old 05-16-2015, 06:14 PM   #6
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WARNING: When first fired, the furnace may circulate fumes caused
by the heating of materials used in the furnace manufacturing process.
These fumes may cause physical irritation in some persons. The first heating
of some building materials in the trailer can give off fumes that can be fatal to
birds or other small animals and may be harmful to humans. Open all
windows and doors when firing the furnace for the first time until the fumes
have fully dissipated to the outside.
WARNING: Do not operate this furnace while the unit is in motion.
WARNING: It the furnace overheats, or the gas supply fails to shut
down, turn off the main gas valve to the appliance prior to cutting off
the electrical supply.
WARNING: A flow of combustion and ventilation air must not be
obstructed from reaching the furnace.
Lighting Instructions
Read all safety related information before operating the furnace. This appliance is
equipped with an ignition device which automatically lights the burner. Do not try to
light the burner by hand.
1. STOP! Read the safety information in the preceding section.
2. Set the thermostat to the lowest setting.
3. Turn off all electric power to the appliance.
4. This appliance is equipped with an ignition device which automatically lights the
burner. DO NOT try to light the burner by hand.
5. Open the control access panel.
6. Turn the switch or circuit breaker to OFF.
7. Wait five minutes to clear out any gas. Then smell for gas, including near the floor.
If you smell gas, STOP! Follow “C” in the safety information above. If you don’t
smell gas, go to the next step.
8. Turn ON the circuit breaker or switch.
9. Close the access panel.
10. Turn on all electric power to the appliance.
11. Set the thermostat to desired setting.
12. If the appliance will not operate, follow the instructions TO TURN OFF GAS TO
APPLIANCE (in next section) and call your service technician or gas supplier.
NOTE: It may be necessary to set the thermostat to a higher setting than that in a
home to achieve a comparable level of comfort. Opening an exterior door or
window results in the rapid loss of interior heat.
If the furnace does not light, repeat the above process for lighting. If the furnace does not
ignite after three attempts, turn the thermostat to “OFF” and call a qualified technician or
your gas supplier.
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Old 05-16-2015, 07:24 PM   #7
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That info sheet is for year 2003, and things changed a lot in that period. Does the furnace have a round control know and has something like notches that read off pilot on etc? I had a pickup camper back then that you had to turn by hand to each setting.
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Old 05-17-2015, 12:44 PM   #8
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My thermostat has a less than obvious on/off switch, in addition to the temperature slider..... Does yours have such a switch, and if so, is it in the "on" position?
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Old 05-18-2015, 11:08 AM   #9
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The OP mentioned that the pilot light was already lit. So, gas was being supplied.


The problem is electrical. Thermostat, converter/battery, fuse, wiring or motor.


When I bought my 1983 Chateau off its original owner in 2009, he said the heater didn't work. Cleaning the ground on the piezoelectric igniter and the contacts in the thermostat got it functioning properly.


Until the sidewall separated from the back this winter.
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Old 05-18-2015, 11:21 AM   #10
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Quote:
Originally Posted by mike837go View Post
The OP mentioned that the pilot light was already lit. So, gas was being supplied.
Very true but what is amazing is that the OP hasn't been back to leave any other information as to what make or model of the furnace or to say if the problem was resolved.

Its a shame that people come onto a forum and ask for help then can't have the common decency to check back or to say thanks for the help.
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