Jayco RV Owners Forum
 


Reply
 
Thread Tools Display Modes
 
Old 08-07-2014, 01:42 PM   #11
Senior Member
 
Join Date: May 2013
Location: SE Wisconsin
Posts: 2,058
Quote:
Originally Posted by mkwittenberg View Post
Just purchased (yesterday) a 2010 Jayco 1007 - SAME PROBLEM
Door came open twice while traveling down the road.
I would like to get it fixed as I really like the camper, but not sure if I should have the dealer fix it or go with your "fix"??? Could you be more specific on the placement of the steel plate that could be welded to the frame? Any suggestions or help would be greatly appreciated.
Thanks.
Not really, it's been over 20 years since I fixed the pop-up I described above. And that was easy to see because the frame was cracked. Best suggestion I could offer is to crawl under it and have someone use a floor jack on each corner and look for the flex point, which will be in the area under the door. But keep in mind that it won't necessarily look stressed because its the entire frame that's bending.

Quote:
Originally Posted by Lifespalette View Post
I'm beginning to suspect just a poor (angled cut) for the left jamb.......... Have my measurements to the 64th of inch and will just monitor it for now. Step/hatch closes and locks solid.....we'll see. Time will tell.
Possibly. But a 1/4 inch gap at the top of the door could easily be caused by a very small amount of frame flex that will show as level. The best way to verify that is take it to a parking lot with a flat concrete surface, level the trailer, then measure all points of the frame to the ground. Then jack put jacks under the corners until the door gap is closed then measure the same frame points again. But you are right, time will tell because if it is the frame it will will only get worse.
__________________

__________________
Chuck
2013 Jayco Jayfeather X20 E, 2008 GMC Sierra 1500 Crew Cab Z71 SLE
DocBrown is offline   Reply With Quote
Old 07-14-2015, 03:13 PM   #12
Senior Member
 
Join Date: Jun 2014
Location: memphis
Posts: 287
Update on the door gap...

Well, the week of Memorial Day took off to the lake for a 5 day break. Went early and left for home the day before Memorial Day to beat the rush out and the crowds. On the way home the travel hatch / steps door popped open twice on the way home. The first time while pulling the trailer over a drainage swale that crossed the road diagonally. Was only going about 5 MPH so no damage done. I figured I hadn't closed it good enough and the latch bolt didn't catch. Later on, doing 60 MPH on the Interstate, I crossed over a bridge. There must be something with bridge abutments and road connections in MS and TN that have civil engineers totally baffled. They are all an "E" Ticket ride ( for the young people who don't know, those were the best rides at Disney World way back when). Short story, I realized both events ended up torquing the trailer frame allowing the latch bolt that was barely engaging with the latch plate to loose contact allowing the travel hatch to disengage totally. So I called the dealer and made an appointment to get it looked at. Last week I took it in and left it with them.

Today I get a phone call explaining that the heater error board problem was supposedly due to a faulty propane tank........(3 different tanks were tried on that heater unit before I took it in....didn't work with any of them. All 3 filled). Next they tried to tell me the door issue wasn't covered under my warranty due to obvious damage caused by my dog chewing up the weather stripping on the side of the hatch door..........????? I asked who denied the issue and was told Jayco did. When I asked for the name and number of the person they talked to at Jayco and explained that there was no way a dog chewing the weather strip could have caused that gap that is now about 3/4" of an inch difference from the bottom to the top, they said they would look at it again and file another request with Jayco.

This tells me one of three things........1. The tech at this dealership is an idiot, which causes me to suspect their explanation of the heater failure as well.... or 2. I've been fed a bunch of BS from the get go and someone dropped the ball completely and this morning someone asked why this J1206 was still sitting there.....or 3. Jayco isn't as good as I've been told when it comes to satisfying the customer.

For now I'm thinking it's 1 or 2 or both. I'm trying really hard to stay optimistic about the Jayco product and service. They said they would refile the claim and we would have an answer from Jayco within 48 hours. I suspect it's more a lazy dealership tech that just wanted to close out a work order as quickly as possible.............at least I'm hoping that's it. We'll see
__________________

__________________
Steve and Lisa
Un-tethered buoys in the shipping lanes of life.

Jayco Jay Series 1206
Dodge Ram 1500, Hemi
Lifespalette is offline   Reply With Quote
Old 07-15-2015, 10:39 PM   #13
Senior Member
 
Join Date: Jun 2014
Location: memphis
Posts: 287
Well... that was a quick 48 hours....got a call this afternoon that the door was fixed and it was ready to pick up.......................................we'll see tomorrow.
__________________
Steve and Lisa
Un-tethered buoys in the shipping lanes of life.

Jayco Jay Series 1206
Dodge Ram 1500, Hemi
Lifespalette is offline   Reply With Quote
Old 07-16-2015, 02:18 PM   #14
Senior Member
 
Join Date: Jun 2014
Location: memphis
Posts: 287
Picked up the Pup this morning. I have to give credit to the dealership technicians. The resolution on the door issue came out fantastic. The frame hasn't bent, it was checked, and as I found it to be, aligned and level from front to back. It was the other option, that being a poorly cutout on the side panel that quality control failed to catch or just passed through. The solution was the tech pulled off the frame and flashing from the floor to the top of the side panel, cut a custom wedge of solid wood to square the door opening up. Glued and anchored that to the side panel, installed new flashing with the proper sealant and reinstalled the door frame itself. The end result was a properly sized and squared door opening that looked factor fresh from all appearances.

The issue with the furnace is still pending. The tech claims it was a problem with my propane tank (3 different tanks?) and that it fired up just fine for him when he attached their tank......couldn't explain the 4 different error codes on the board. After I explained that: 1. I had gas at the other appliances during this event with the furnace, 2. that I had tested the thermostat with a meter to insure the initiate voltage was within factory limits, 3. that I got 4 different errors codes on 4 different heat calls from the thermostat, and that 4. the failure attempts happened 4 months apart (just before Thanksgiving while we were staying in the PUp during the renovation and then again on Memorial Day week while camping).....another technician was more inclined to believe it's a faulty board. The tech of record though stood by his write up that it was the propane tank...............since it was already 98 degrees outside with HI already above 100 and only getting hotter and they didn't have the Pup opened up like I asked to inspect the furnace operation, I told them I would check it the next time I had it opened up and that I expected the work order to remain in a pending status until I got the opportunity to check it...... I paid the service charge of $120/hr for labor since it wasn't covered by warranty with the understanding that when I did check it and if it didn't work properly, my labor charge would be refunded. So that's where it is at.....
__________________
Steve and Lisa
Un-tethered buoys in the shipping lanes of life.

Jayco Jay Series 1206
Dodge Ram 1500, Hemi
Lifespalette is offline   Reply With Quote
Old 07-16-2015, 02:37 PM   #15
Senior Member
 
Join Date: Apr 2015
Location: Elizabethtown, PA
Posts: 1,542
If it happens again make sure you have them check it on the so called bad propane tanks.
__________________
2004 Jay Feather 25E
2001 Ford Expedition 4X4 EB 5.4 3.55 rear
2004 Ford Expedition 4X4 EB 5.4 3.73 rear
bedrck46 is offline   Reply With Quote
Old 07-16-2015, 03:09 PM   #16
Senior Member
 
Join Date: May 2013
Location: SE Wisconsin
Posts: 2,058
Thanks for the update! Very nice on the door! I thought it would have been odd that a late model unit had a bent frame.
__________________

__________________
Chuck
2013 Jayco Jayfeather X20 E, 2008 GMC Sierra 1500 Crew Cab Z71 SLE
DocBrown is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Virginia State Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3

All times are GMT -6. The time now is 11:31 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Copyright 2002-2016 Social Knowledge, LLC All Rights Reserved.