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Search took 0.00 seconds. Search: Posts Made By: etex211
Forum: Jayco Fifth Wheels 09-01-2014, 08:43 AM
Replies: 75
Views: 20,135
Posted By etex211
I really have no idea. That's for the dealer and...

I really have no idea. That's for the dealer and Jayco to figure out.

So far, I've had it back to the dealer four times with the landing gear issue. At $50 per trip to the dealer for gas in my...
Forum: Jayco Fifth Wheels 08-30-2014, 01:43 PM
Replies: 75
Views: 20,135
Posted By etex211
I have not weighed the trailer. I know what...

I have not weighed the trailer. I know what Jayco says it weighed when it left the factory, but I called Jayco, and they told me that have no idea what the original weight was on the front legs.
...
Forum: Jayco Fifth Wheels 08-17-2014, 02:23 PM
Replies: 75
Views: 20,135
Posted By etex211
I got the motor changed yesterday morning. It...

I got the motor changed yesterday morning. It made little difference. When unhitching and leveling the camper after returning home, the motor still trips the breaker every few seconds.

I held...
Forum: Jayco Fifth Wheels 08-15-2014, 05:58 AM
Replies: 75
Views: 20,135
Posted By etex211
The dealer has received the motor, and I have an...

The dealer has received the motor, and I have an appointment for first thing Saturday morning to get it changed.
Forum: Jayco Fifth Wheels 08-08-2014, 04:42 AM
Replies: 75
Views: 20,135
Posted By etex211
After not hearing back from Jayco, I called again...

After not hearing back from Jayco, I called again one week ago today. I was transferred directly to somebody in the technical service department. I told him the story and told him I think the motor...
Forum: Jayco Fifth Wheels 07-30-2014, 04:39 PM
Replies: 75
Views: 20,135
Posted By etex211
I contacted the dealer today. They haven't heard...

I contacted the dealer today. They haven't heard a word from Jayco. I called Jayco. the lady on the phone took down my information and said she would have somebody from their technical service...
Forum: Jayco Fifth Wheels 07-20-2014, 08:14 AM
Replies: 75
Views: 20,135
Posted By etex211
I have no idea by how much, but it will be more...

I have no idea by how much, but it will be more than the pin weight. The closer you move a support to the middle of the camper, the more the weight is. The listed pin weight of this camper is 2400...
Forum: Jayco Fifth Wheels 07-19-2014, 05:31 PM
Replies: 75
Views: 20,135
Posted By etex211
I notified my dealer on July 7 or July 8 that the...

I notified my dealer on July 7 or July 8 that the front landing gear jacks are still inadequate for the trailer. They are still waiting on some kind of authorization from Jayco to do more work on...
Forum: Jayco Fifth Wheels 07-07-2014, 04:25 PM
Replies: 75
Views: 20,135
Posted By etex211
That is correct. The legs were replaced two...

That is correct. The legs were replaced two weeks ago. That is what was approved by Jayco. And they wanted the old legs back to inspect them. The dealer told me that if Jayco determines the legs...
Forum: Jayco Fifth Wheels 07-07-2014, 11:45 AM
Replies: 75
Views: 20,135
Posted By etex211
I called the dealer a little while ago to report...

I called the dealer a little while ago to report that the jack is still a piece of junk. He told me that when they replaced the legs a couple of weeks ago, they replaced the 30 amp breaker with a 50...
Forum: Jayco Fifth Wheels 07-07-2014, 05:39 AM
Replies: 75
Views: 20,135
Posted By etex211
I've got two good batteries installed in the...

I've got two good batteries installed in the camper, but even beyond that, I never try to operate the jack without being connected to my truck's 12 volt system (with the truck running), or connected...
Forum: Jayco Fifth Wheels 07-06-2014, 09:05 PM
Replies: 75
Views: 20,135
Posted By etex211
We took a trip this weekend, and this jack is...

We took a trip this weekend, and this jack is still a piece of junk. The motor sounds like it's overloaded all the time, the breaker cuts out every few seconds, and the motor has started the...
Forum: Jayco Fifth Wheels 07-01-2014, 06:50 AM
Replies: 75
Views: 20,135
Posted By etex211
That is the biggest complaint from my dealer and...

That is the biggest complaint from my dealer and the other dealers they have compared notes with. Jayco's "normal" turnaround time for shipping warranty parts to the dealer is 3-4 weeks.
Forum: Jayco Fifth Wheels 06-30-2014, 10:47 AM
Replies: 75
Views: 20,135
Posted By etex211
I picked my camper up from the dealer Wednesday. ...

I picked my camper up from the dealer Wednesday. Two new jack legs and a new breaker are installed. The tone of the motor when raising the camper generally sounds better, but I am still having the...
Forum: Jayco Fifth Wheels 06-19-2014, 01:20 PM
Replies: 75
Views: 20,135
Posted By etex211
This may get ugly... My dealer called a...

This may get ugly...

My dealer called a little while ago to tell me that they finally got to talk to someone from Jayco this morning. Jayco is playing "blame the customer." The Jayco rep told...
Forum: Jayco Fifth Wheels 06-18-2014, 12:00 PM
Replies: 75
Views: 20,135
Posted By etex211
Update: I got a call from the dealer this...

Update: I got a call from the dealer this morning. They are experiencing the same frustrations trying to raise the trailer with the jack that I've been experiencing. They agree with me that the...
Forum: Jayco Fifth Wheels 06-09-2014, 05:56 PM
Replies: 75
Views: 20,135
Posted By etex211
My unit went back to the dealer today. The...

My unit went back to the dealer today. The service guy got to hand crank it to unhitch it from the truck, so he has seen the issues first hand now.

I believe the service guy and the warranty...
Forum: Jayco Fifth Wheels 06-05-2014, 07:06 AM
Replies: 75
Views: 20,135
Posted By etex211
Yes, that's exactly what mine does. It's what it...

Yes, that's exactly what mine does. It's what it has always done.

The dealer said they would completely disassemble the system when I return it, so I trust they'll find all the problems this...
Forum: Jayco Fifth Wheels 06-05-2014, 06:22 AM
Replies: 75
Views: 20,135
Posted By etex211
I called Atwood a couple of times yesterday. The...

I called Atwood a couple of times yesterday. The part number on my motor is no longer a valid number. The Jayco rep gave me the new part number. He wouldn't tell me what the difference is in the...
Forum: Jayco Fifth Wheels 06-05-2014, 06:14 AM
Replies: 75
Views: 20,135
Posted By etex211
That's good info about the breaker. I'll have to...

That's good info about the breaker. I'll have to take a look at that.

I'm getting a lot of clutching, so I guess I've got two issues.
Forum: Jayco Fifth Wheels 06-04-2014, 07:44 PM
Replies: 75
Views: 20,135
Posted By etex211
I just used the two floor jack method to unload...

I just used the two floor jack method to unload the trailer from the truck in my driveway. As we pump the floor jacks up on either side, we can use the motor on the landing gear jacks to drive the...
Forum: Jayco Fifth Wheels 06-04-2014, 06:21 PM
Replies: 75
Views: 20,135
Posted By etex211
The trailer is a 2013 351RLTS. The factory specs...

The trailer is a 2013 351RLTS. The factory specs are 12,000 pounds total and 2400 on the pin. I have no idea how much weight is on the legs.

The rep from Atwood told me the jack is rated to 5500...
Forum: Jayco Fifth Wheels 06-04-2014, 11:59 AM
Replies: 75
Views: 20,135
Posted By etex211
The dealer put the new gearbox on this morning. ...

The dealer put the new gearbox on this morning. I got the camper back home and the jack wouldn't lift it up off the truck in my driveway. I am still getting that ratcheting sound when the jack gets...
Forum: Jayco Fifth Wheels 05-29-2014, 06:01 AM
Replies: 75
Views: 20,135
Posted By etex211
I am in the service business. I have to figure...

I am in the service business. I have to figure out ways to get my customers up and running every day. A part that can be ordered and shipped overnight is NEVER a barrier to customer satisfaction. ...
Forum: Jayco Fifth Wheels 05-28-2014, 09:59 PM
Replies: 75
Views: 20,135
Posted By etex211
I just went out and tried to unhook the trailer...

I just went out and tried to unhook the trailer from the truck. That block of wood wedged between the gearbox and frame isn't getting the job done. I'll have to leave it hooked up until I return to...
Showing results 1 to 25 of 30
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