Dskyward-JAY
Senior Member
This is a very long post. I've had two requests so far for my lengthy warranty item list--regarding our 2017 Jayco North Point 377 RLBH delivered May 27, 2016, from a dealer in Middlebury near the factory, is about ready for pickup from Jayco Service Center tomorrow or Friday. We dropped it off on Jun 27, about 3 weeks ago. We are quite happy with this rig and the floorpan it has to offer, as we are fulltimers for just over a year, and loving it.
However, I wanted to post the list of the items we presented to Jayco Service to let others with this model know what we've encountered with our rig, after 14,666 towed miles to date. When we get it back, I'll update each item with what was done. First and foremost a structure crack at lower left of the master slide has continuously spread since last August. See photos attached. 1st pic-8/10/16, 2nd-3/31/17 3rd-6/4/17. I applied clear silicone in the crack to ward off moisture until repairs could me made. Feel free to post your issues (and photos!) with your 377 to let others know what to look out for. Remember to not check the box to reply with all 47 items, but rather cut n paste so as to make short replies. Hopefully your local dealer is able to resolve most or all of them.
Warranty Repair items for Jayco, in priority order:
1. Repair fiberglass crack outside at lower left of slide #1 (master). Continues to grow.
1a. Corner edge moulding is coming loose where decals begin. Opposite side edge corner moulding too is coming loose.
2. Front Nose Cap has stress cracks at top driver’s side, 20”left of the yellow marker lights. Noticed in Nov. while waxing nose cone. We never hit anything, nor hail…however this affected area aligns closely with a master closet repair by dealership on Aug 8, 2016.
3. Master closet ceiling (upper left) is separating once again after dealer repair in 2016. However, this area is close to proximity to where the stress cracks are on the front nose cap. Maybe they wedged a board up behind the cubby to fix the cubby?
4. Left (driver) side tires are very close together when loaded for travel. Only a finger’s width at times and verified on level surface at the dealership where purchased during Aug 2016 visit. Other side is two fingers separation (or 1.5” gap). When unit is leveled, the 1.5” gap returns. Could the CRE3000 rubber component be defective?
5. Please remove old factory shackles and install the better ‘MORryde UO12-016 Heavy Duty (wet) Shackle Upgrade Kit’, that I bought from Amazon Prime, which have the bronze bushing wet bolts. I wish to examine the old nylon bushings, so please place those from the driver side in my provided ziplock bag-labeled ‘driver side’, those from passenger side in a ziplock bag- labeled ‘passenger side’. I’ve read this kit is now standard on the 2018 North Point.
6. King Pin box rail is not level when unit is leveled. It appears tilted up at the pin.
7. square steel tubing support beam below the forward lower storage compartment-has sagged down causing center door knob to not engage when either hitched and sometimes when front landing gear is down. Needs a stronger beam or weld two together.
8. Slide #4 (dinette) adjustment bolts needs to be re-checked underneath as I see rusted outline of where bolt head once was at the rear. The slide tilts when going in or out.
9. Awning #1 has severely wrinkled now and the LED light strip is wavy w/two diodes burnt out, as the fabric has rippled and no longer smooth and straight as when new. Also the left and right arms sometimes get jammed in the tracks when deploying and retracting.
10. Awning #2 is getting wrinkled as well. Has never jammed deploying/retracting.
11. Slide #3 (kitchen) cannot close fully at the fridge and has to be helped each time to fully retract pulling at the fridge side trim with one person. Otherwise it comes in almost 1/4” short and doesn’t seal properly, as a gap in weather stripping is seen from the outside where fridge is. Otherwise, a 2 person job- I push from the outside as wife retracts slide from inside.
12. Slide #3 (kitchen) awning topper sags and holds a lot of water after rainstorms. It appears there’s too much bend in the roller at the middle, and on short stays when it rains heavily, I bring in the slide to drain the water. On long stays, I wedge a 2x4 block between it and the slide to keep roller straight and taught. With that, I place a plastic toy ball in the middle to shed the water. If only the wall mount was a little higher, then proper drain could take place. So now, this awning topper is permenantly stretched and sags in the middle, even when dry.
13. Slide #4 (dinette) awning topper now holds water and is stretched like #3. I have to place another plastic toy ball in the middle to shed water. If Jayco can’t remedy the problem of water collection on either slide awning, what is their solution?
14. Missing brown edge panel strips on slides: slide #1 (master)- left, slide #2 (bunkhouse)- top & left, slide #3 (kitchen)- right. Bare edge plywood can be felt and seen. If Jayco feels it’s not seen—not necessary, then why are they present on top of slides 1,3,4?
15. The kitchen island outer edge toe kick below the carbon monoxide/propane leak detector received water damage as a result of a leak under the left kitchen sink rubber seal drain housing. This rubber seal came loose recently. Of the 6 visible drain compression fittings under the sink, 5 were loose according to the wife. Can Jayco replace ONLY the water damaged toe kick material parts? I don’t want a new island, which is crazy if Jayco thinks there’s no other way. Otherwise, give me the part and I’ll fix it myself. I built a handy shelf under the sink, and don’t care to build another one.
16. Repair shower stall floor crack at drain. Water has been spotted at the floor and shower stall around 2 months after delivery. No leaks currently, but I’m worried. If Jayco decides to replace whole shower, please remove my towel bar, tape the screws to it.
17. Replace defective USB outlets next to couch, and in bunkhouse. They have both popped out. Dealership has attempted repair at the couch, but it still doesn’t work. Both need new ones.
18. Inside the Fridge door- lower plastic shelf is cracked and needs a replacement. Question: how do you keep any mildew from forming inside while in your hands? Do you leave doors open?
19. Freezer door has a dent below water dispenser caused by contact with the island countertop when in transit as the fridge rocks on curvy/wavy roads, plus door trying to come open against its locked counter part. Is the fridge not secured to the slide floor well? We put a foam noodle as a wedge between the two during travel. If Jayco says to replace whole fridge, instead of just the freezer door, then leave as is, we’ll live with it.
20. Replace outdoor shower head—plastic shutoff button has broke.
21. Driver side lower steel I-beam— paint has peeled off and is rusted--look 20” left of sewer hookup. Fix the rust spot.
22. Water pump cycles and isn’t constant when shower or any faucet is opened partially causing fluctuating/pulsating flow when boondocking. It should run steady at any water flow, right? It runs steady and quiet when fresh water tank gets down to about 1/3 - 1/4 tank left.
23. Replace left washer/dryer closet door. Has 3 sections of very rough trim finish from the factory. All trim inserts throughout the coach are smooth except this.
24. Furrion radio in living room has made chirp sounds every 1 second in AUX mode and other modes. We hit it (like the Fonz) and it goes away.
25. Wall panel is loose in corner to the left of slide 1 in master bedroom.
26. Mini fridge doesn’t get as cold as inside fridge. It’s about 10º warmer. Instructions says there’s an adjustment knob. Can’t find it.
27. How do you get the master bedroom tv to play sound thru the ceiling speakers?
28. Upper and lower chrome knobs on main propane door have rusted inside 8 months.
29. Bathroom and Bunkhouse has no baseboard trim. Is this normal?
30. Missing, broken, and loose screws on slide #3 (kitchen)- left outside flange, possibly some of the other slides. Haven’t checked the others.
31. The propane leak from the regulator was at an alarming rate, and did not set off the SENSOR ALARM on kitchen island Feb 13. Wife could smell it coming from the stairwell vent. I replaced the regulator with identical model on Feb 14, 2017. Cost $76.27 including pipe sealant and 3 yr warranty on regulator from Camping World. I drove 144 miles r/t in the pickup to get it though, then spent 2.5 hrs putting it in myself. Would like to get reimbursed for my expenses.
32. Hall windows hit each other when opening and closing.
33. There’s a bump in the laminate flooring between island and recliners. Staple coming up?
34. Loose middle and upper corner mould to the right of the fridge.
35. Cove mould keeps coming down from ceiling in master bedroom at corner of washer/dryer closet. I’ve tried 2 nails already, and it has come loose again on this last trip.
36. I believe ONE of the ‘three’ lower accent light switches (control panel, bathroom, master bedroom) is installed UPSIDE DOWN as the normal OFF position of all the switches is ’bottom pressed in’. If all 3 switches are at this position, the lower accent light is ON. For comparison, there are two light switches for the entry light (lower hall steps, control panel) that each can turn the entry ceiling lights on or off. They are installed correct.
37. Grey water #1 and/or #2 valve leak. Scenario: After draining grey 1&2 tanks completely, when leveled, we close both valves and cap sewer. Arrive later at another campsite, level, open factory sewer cap and out pours a quart or more of grey water, NOT BLACK WATER. We had warranty work done to grey 1 valve last Nov 2016 at Country Tyme in Georgetown TX to repair a damaged valve caused by factory worker’s 2” screw that fell into the tank during assembly. The Country Tyme technician also noted the cutout circle is still in the tank from assembly.
38. Can Jayco test the powered camera wire for correct 12v voltage, when not hooked in shore power? Scenario: Wireless camera keeps losing signal, has freeze-frames, low frames per second. But, as of 6/18/17, I installed a 35’ antenna extension cable w/10’ antenna extension kit; 45’ total wire length. Before 35’ ext install, the system still had poor and no signal on highways on the first trip June 2016. Then ASA Electronics sent us the WVOSAPANTEXT 10’ antenna extension/relocation kit; it was mounted on driver side rearmost window. There was a substantial improvement. However, symptoms include signal loss for about 5 seconds at times, other times slow frames per second and delays and freeze-frames. Question: Does the voltage come from the tow vehicle or onboard batteries? Plus the audio quality is very poor, can barely hear the wife’s voice behind the trailer when volume set to highest level. Is the microphone clogged or not set right? Our pickup dash has other equipment in addition to the Voyager Monitor we use during travel: Edge CS Tuner, TireMinder wireless TPMS receiver, Good Sam GPS. We cannot find out what frequency the wireless camera transmits. I have notified ASA in an email with no response.
39. Furrion 48” HDTV in living room has issues- HDMI #2 and #3 have a short and fails to connect our Bluray or Apple TV devices from time to time. Wiggling the HDMI wires at the TV shows a spotty connection. No tint control. Reds bleed and are saturated and cannot fine tune to true color and skin tones. Everyone appears to have severe facial sunburn. Rather than dealer replacing with another $920 identical unit, I’d be happy with a 49” LG 4K HDTV from Walmart for $498 that gets the color correct, plus 120 hertz refresh for smooth motion flow. TV now gets mounted to a reticulating arm to allow whole room viewing and is strapped down on rear couch during transit.
40. Can I get another factory warning decal above shore power receptacle?
41. Today is 4/24/17, I noticed the upper left screw on the command center panel is about to fall out. 4 of the 6 screws that hold it are stripped out. Only right middle and lower are actually holding it.
42. Command Center panel shows it is backlit per pg. 7 in the 2017 Jayco North Point brochure: “Backlit command center for switches” as standard interior equipment. Only the bird emblem lights up blue when Entry light switch is ON, and not any of the switch labels. Is that accurate? With the front door open, the panel labels are lost in the reflection at my eye height. Is there another button that activates the backlit feature?
43. Propane Tank 1 was last filled to weigh 60 lbs. according to my bath scale. It was leaking a little after it was filled. Please check the OPD device for correct working order.
44. Test the converter that it is fully charging my 3 batteries when plugged into shore power. There have been a couple times where the Xantrex inverter was beeping low voltage when we arrived at evening campsite. Is it a low, middle or high end unit?
45. Master closet rods have had their original wood pole sockets broken due to bad bumps in the road. Please replace each side with plastic pole sockets. I’ve only repaired the right upper and lower and have lost the other halves to the plastic ones I used. 2 New longer poles will be necessary.
46. There are multiple areas on the roof where caulking/sealant has deteriorated, perforated, bubbled, separated seam. Check each vent, skylight, ladder, etc. Two such caulk separations are the top rear corners.
47. When using the siphoning hose to add water into the fresh water tank I noticed a flattened hose (siphon hose) behind the command panel, when under vacuum gets flat and slows water flow when adding water to the freshwater tank. It needs to be pex so it won't crimp.
Issues we’ve had already and fixed:
1. Both master closet rods have fallen due to the wooden pole sockets on right side and upper left breaking. The top rod has fallen once again, breaking the left side wooden pole socket. They are simply too weak for weight of clothes. They split and broke due to road stress. I replaced both right side with plastic pole sockets and shims as the pole was short by 1/8”. Upper left was glued and rotated to unbroken section to try again.
2. A shelf in the washer/dryer closet also collapsed. Shelf came apart as was not plywood. Was replaced by dealer. Later broke again and I repaired.
3. Lower shelf in pantry collapsed in transit recently. Both right side plastic shelf supports buckled and gave way, severing the lower plastic support from the upper. They were stapled at the factory and not screwed. I repaired both by adding 8 wood screws all up and down to all 4 supports (32 screws total) so it won’t happen again.
4. The Ground Control 3.0 auto level feature was not leveling the camper front to back on 11/9/16. It was 2” too low at the front landing jacks. I performed a zero point calibration feature I found on the internet, downloaded the pdf (Jayco didn’t provide in owners manual), and all is well again.
5. Latch handle mechanism to water control/storage door- a loose screw inside backed itself out and would not latch. I removed, took apart and re-tightened the screw. This has to happened to all other cargo door latches, and repaired more than once.
6. A 2” screw fell in gray tank #1 at the factory and got lodged at the valve, preventing the valve from closing. Country Tyme RV in Georgetown TX fixed for $494.68. Jayco finally reimbursed after several months. Service Tech also reports that the factory plastic cutout still remains inside the tank, and might cause trouble in the future.
7. Bunkhouse pocket doors have fallen down from track rollers, beginning with bunkside door in October. Only 1 of the 4 screws was holding it. I repaired it. 4 screws holding 26 lbs of nonsense pressboard material- not wood. Both have repeated fallen over time. Have since removed altogether.
8. GFCI has tripped at times during transit. Can’t figure this one out. Has not done it in a long while.
9. All 7 ceiling a/c vents had too much plastic cylinder depth. I cut off 5/8” to allow much better air flow, especially to the vent above the fridge. The 8th vent is in the loft and has not been cut off yet.
10. Replaced propane regulator on Feb 14, 2017. Request compensation of parts.
11. Repaired rear 7’ valance (after falling twice) with 3 additional L brackets for 5 instead of 2. Original 2 are now relocated to aluminum studs.
However, I wanted to post the list of the items we presented to Jayco Service to let others with this model know what we've encountered with our rig, after 14,666 towed miles to date. When we get it back, I'll update each item with what was done. First and foremost a structure crack at lower left of the master slide has continuously spread since last August. See photos attached. 1st pic-8/10/16, 2nd-3/31/17 3rd-6/4/17. I applied clear silicone in the crack to ward off moisture until repairs could me made. Feel free to post your issues (and photos!) with your 377 to let others know what to look out for. Remember to not check the box to reply with all 47 items, but rather cut n paste so as to make short replies. Hopefully your local dealer is able to resolve most or all of them.
Warranty Repair items for Jayco, in priority order:
1. Repair fiberglass crack outside at lower left of slide #1 (master). Continues to grow.
1a. Corner edge moulding is coming loose where decals begin. Opposite side edge corner moulding too is coming loose.
2. Front Nose Cap has stress cracks at top driver’s side, 20”left of the yellow marker lights. Noticed in Nov. while waxing nose cone. We never hit anything, nor hail…however this affected area aligns closely with a master closet repair by dealership on Aug 8, 2016.
3. Master closet ceiling (upper left) is separating once again after dealer repair in 2016. However, this area is close to proximity to where the stress cracks are on the front nose cap. Maybe they wedged a board up behind the cubby to fix the cubby?
4. Left (driver) side tires are very close together when loaded for travel. Only a finger’s width at times and verified on level surface at the dealership where purchased during Aug 2016 visit. Other side is two fingers separation (or 1.5” gap). When unit is leveled, the 1.5” gap returns. Could the CRE3000 rubber component be defective?
5. Please remove old factory shackles and install the better ‘MORryde UO12-016 Heavy Duty (wet) Shackle Upgrade Kit’, that I bought from Amazon Prime, which have the bronze bushing wet bolts. I wish to examine the old nylon bushings, so please place those from the driver side in my provided ziplock bag-labeled ‘driver side’, those from passenger side in a ziplock bag- labeled ‘passenger side’. I’ve read this kit is now standard on the 2018 North Point.
6. King Pin box rail is not level when unit is leveled. It appears tilted up at the pin.
7. square steel tubing support beam below the forward lower storage compartment-has sagged down causing center door knob to not engage when either hitched and sometimes when front landing gear is down. Needs a stronger beam or weld two together.
8. Slide #4 (dinette) adjustment bolts needs to be re-checked underneath as I see rusted outline of where bolt head once was at the rear. The slide tilts when going in or out.
9. Awning #1 has severely wrinkled now and the LED light strip is wavy w/two diodes burnt out, as the fabric has rippled and no longer smooth and straight as when new. Also the left and right arms sometimes get jammed in the tracks when deploying and retracting.
10. Awning #2 is getting wrinkled as well. Has never jammed deploying/retracting.
11. Slide #3 (kitchen) cannot close fully at the fridge and has to be helped each time to fully retract pulling at the fridge side trim with one person. Otherwise it comes in almost 1/4” short and doesn’t seal properly, as a gap in weather stripping is seen from the outside where fridge is. Otherwise, a 2 person job- I push from the outside as wife retracts slide from inside.
12. Slide #3 (kitchen) awning topper sags and holds a lot of water after rainstorms. It appears there’s too much bend in the roller at the middle, and on short stays when it rains heavily, I bring in the slide to drain the water. On long stays, I wedge a 2x4 block between it and the slide to keep roller straight and taught. With that, I place a plastic toy ball in the middle to shed the water. If only the wall mount was a little higher, then proper drain could take place. So now, this awning topper is permenantly stretched and sags in the middle, even when dry.
13. Slide #4 (dinette) awning topper now holds water and is stretched like #3. I have to place another plastic toy ball in the middle to shed water. If Jayco can’t remedy the problem of water collection on either slide awning, what is their solution?
14. Missing brown edge panel strips on slides: slide #1 (master)- left, slide #2 (bunkhouse)- top & left, slide #3 (kitchen)- right. Bare edge plywood can be felt and seen. If Jayco feels it’s not seen—not necessary, then why are they present on top of slides 1,3,4?
15. The kitchen island outer edge toe kick below the carbon monoxide/propane leak detector received water damage as a result of a leak under the left kitchen sink rubber seal drain housing. This rubber seal came loose recently. Of the 6 visible drain compression fittings under the sink, 5 were loose according to the wife. Can Jayco replace ONLY the water damaged toe kick material parts? I don’t want a new island, which is crazy if Jayco thinks there’s no other way. Otherwise, give me the part and I’ll fix it myself. I built a handy shelf under the sink, and don’t care to build another one.
16. Repair shower stall floor crack at drain. Water has been spotted at the floor and shower stall around 2 months after delivery. No leaks currently, but I’m worried. If Jayco decides to replace whole shower, please remove my towel bar, tape the screws to it.
17. Replace defective USB outlets next to couch, and in bunkhouse. They have both popped out. Dealership has attempted repair at the couch, but it still doesn’t work. Both need new ones.
18. Inside the Fridge door- lower plastic shelf is cracked and needs a replacement. Question: how do you keep any mildew from forming inside while in your hands? Do you leave doors open?
19. Freezer door has a dent below water dispenser caused by contact with the island countertop when in transit as the fridge rocks on curvy/wavy roads, plus door trying to come open against its locked counter part. Is the fridge not secured to the slide floor well? We put a foam noodle as a wedge between the two during travel. If Jayco says to replace whole fridge, instead of just the freezer door, then leave as is, we’ll live with it.
20. Replace outdoor shower head—plastic shutoff button has broke.
21. Driver side lower steel I-beam— paint has peeled off and is rusted--look 20” left of sewer hookup. Fix the rust spot.
22. Water pump cycles and isn’t constant when shower or any faucet is opened partially causing fluctuating/pulsating flow when boondocking. It should run steady at any water flow, right? It runs steady and quiet when fresh water tank gets down to about 1/3 - 1/4 tank left.
23. Replace left washer/dryer closet door. Has 3 sections of very rough trim finish from the factory. All trim inserts throughout the coach are smooth except this.
24. Furrion radio in living room has made chirp sounds every 1 second in AUX mode and other modes. We hit it (like the Fonz) and it goes away.
25. Wall panel is loose in corner to the left of slide 1 in master bedroom.
26. Mini fridge doesn’t get as cold as inside fridge. It’s about 10º warmer. Instructions says there’s an adjustment knob. Can’t find it.
27. How do you get the master bedroom tv to play sound thru the ceiling speakers?
28. Upper and lower chrome knobs on main propane door have rusted inside 8 months.
29. Bathroom and Bunkhouse has no baseboard trim. Is this normal?
30. Missing, broken, and loose screws on slide #3 (kitchen)- left outside flange, possibly some of the other slides. Haven’t checked the others.
31. The propane leak from the regulator was at an alarming rate, and did not set off the SENSOR ALARM on kitchen island Feb 13. Wife could smell it coming from the stairwell vent. I replaced the regulator with identical model on Feb 14, 2017. Cost $76.27 including pipe sealant and 3 yr warranty on regulator from Camping World. I drove 144 miles r/t in the pickup to get it though, then spent 2.5 hrs putting it in myself. Would like to get reimbursed for my expenses.
32. Hall windows hit each other when opening and closing.
33. There’s a bump in the laminate flooring between island and recliners. Staple coming up?
34. Loose middle and upper corner mould to the right of the fridge.
35. Cove mould keeps coming down from ceiling in master bedroom at corner of washer/dryer closet. I’ve tried 2 nails already, and it has come loose again on this last trip.
36. I believe ONE of the ‘three’ lower accent light switches (control panel, bathroom, master bedroom) is installed UPSIDE DOWN as the normal OFF position of all the switches is ’bottom pressed in’. If all 3 switches are at this position, the lower accent light is ON. For comparison, there are two light switches for the entry light (lower hall steps, control panel) that each can turn the entry ceiling lights on or off. They are installed correct.
37. Grey water #1 and/or #2 valve leak. Scenario: After draining grey 1&2 tanks completely, when leveled, we close both valves and cap sewer. Arrive later at another campsite, level, open factory sewer cap and out pours a quart or more of grey water, NOT BLACK WATER. We had warranty work done to grey 1 valve last Nov 2016 at Country Tyme in Georgetown TX to repair a damaged valve caused by factory worker’s 2” screw that fell into the tank during assembly. The Country Tyme technician also noted the cutout circle is still in the tank from assembly.
38. Can Jayco test the powered camera wire for correct 12v voltage, when not hooked in shore power? Scenario: Wireless camera keeps losing signal, has freeze-frames, low frames per second. But, as of 6/18/17, I installed a 35’ antenna extension cable w/10’ antenna extension kit; 45’ total wire length. Before 35’ ext install, the system still had poor and no signal on highways on the first trip June 2016. Then ASA Electronics sent us the WVOSAPANTEXT 10’ antenna extension/relocation kit; it was mounted on driver side rearmost window. There was a substantial improvement. However, symptoms include signal loss for about 5 seconds at times, other times slow frames per second and delays and freeze-frames. Question: Does the voltage come from the tow vehicle or onboard batteries? Plus the audio quality is very poor, can barely hear the wife’s voice behind the trailer when volume set to highest level. Is the microphone clogged or not set right? Our pickup dash has other equipment in addition to the Voyager Monitor we use during travel: Edge CS Tuner, TireMinder wireless TPMS receiver, Good Sam GPS. We cannot find out what frequency the wireless camera transmits. I have notified ASA in an email with no response.
39. Furrion 48” HDTV in living room has issues- HDMI #2 and #3 have a short and fails to connect our Bluray or Apple TV devices from time to time. Wiggling the HDMI wires at the TV shows a spotty connection. No tint control. Reds bleed and are saturated and cannot fine tune to true color and skin tones. Everyone appears to have severe facial sunburn. Rather than dealer replacing with another $920 identical unit, I’d be happy with a 49” LG 4K HDTV from Walmart for $498 that gets the color correct, plus 120 hertz refresh for smooth motion flow. TV now gets mounted to a reticulating arm to allow whole room viewing and is strapped down on rear couch during transit.
40. Can I get another factory warning decal above shore power receptacle?
41. Today is 4/24/17, I noticed the upper left screw on the command center panel is about to fall out. 4 of the 6 screws that hold it are stripped out. Only right middle and lower are actually holding it.
42. Command Center panel shows it is backlit per pg. 7 in the 2017 Jayco North Point brochure: “Backlit command center for switches” as standard interior equipment. Only the bird emblem lights up blue when Entry light switch is ON, and not any of the switch labels. Is that accurate? With the front door open, the panel labels are lost in the reflection at my eye height. Is there another button that activates the backlit feature?
43. Propane Tank 1 was last filled to weigh 60 lbs. according to my bath scale. It was leaking a little after it was filled. Please check the OPD device for correct working order.
44. Test the converter that it is fully charging my 3 batteries when plugged into shore power. There have been a couple times where the Xantrex inverter was beeping low voltage when we arrived at evening campsite. Is it a low, middle or high end unit?
45. Master closet rods have had their original wood pole sockets broken due to bad bumps in the road. Please replace each side with plastic pole sockets. I’ve only repaired the right upper and lower and have lost the other halves to the plastic ones I used. 2 New longer poles will be necessary.
46. There are multiple areas on the roof where caulking/sealant has deteriorated, perforated, bubbled, separated seam. Check each vent, skylight, ladder, etc. Two such caulk separations are the top rear corners.
47. When using the siphoning hose to add water into the fresh water tank I noticed a flattened hose (siphon hose) behind the command panel, when under vacuum gets flat and slows water flow when adding water to the freshwater tank. It needs to be pex so it won't crimp.
Issues we’ve had already and fixed:
1. Both master closet rods have fallen due to the wooden pole sockets on right side and upper left breaking. The top rod has fallen once again, breaking the left side wooden pole socket. They are simply too weak for weight of clothes. They split and broke due to road stress. I replaced both right side with plastic pole sockets and shims as the pole was short by 1/8”. Upper left was glued and rotated to unbroken section to try again.
2. A shelf in the washer/dryer closet also collapsed. Shelf came apart as was not plywood. Was replaced by dealer. Later broke again and I repaired.
3. Lower shelf in pantry collapsed in transit recently. Both right side plastic shelf supports buckled and gave way, severing the lower plastic support from the upper. They were stapled at the factory and not screwed. I repaired both by adding 8 wood screws all up and down to all 4 supports (32 screws total) so it won’t happen again.
4. The Ground Control 3.0 auto level feature was not leveling the camper front to back on 11/9/16. It was 2” too low at the front landing jacks. I performed a zero point calibration feature I found on the internet, downloaded the pdf (Jayco didn’t provide in owners manual), and all is well again.
5. Latch handle mechanism to water control/storage door- a loose screw inside backed itself out and would not latch. I removed, took apart and re-tightened the screw. This has to happened to all other cargo door latches, and repaired more than once.
6. A 2” screw fell in gray tank #1 at the factory and got lodged at the valve, preventing the valve from closing. Country Tyme RV in Georgetown TX fixed for $494.68. Jayco finally reimbursed after several months. Service Tech also reports that the factory plastic cutout still remains inside the tank, and might cause trouble in the future.
7. Bunkhouse pocket doors have fallen down from track rollers, beginning with bunkside door in October. Only 1 of the 4 screws was holding it. I repaired it. 4 screws holding 26 lbs of nonsense pressboard material- not wood. Both have repeated fallen over time. Have since removed altogether.
8. GFCI has tripped at times during transit. Can’t figure this one out. Has not done it in a long while.
9. All 7 ceiling a/c vents had too much plastic cylinder depth. I cut off 5/8” to allow much better air flow, especially to the vent above the fridge. The 8th vent is in the loft and has not been cut off yet.
10. Replaced propane regulator on Feb 14, 2017. Request compensation of parts.
11. Repaired rear 7’ valance (after falling twice) with 3 additional L brackets for 5 instead of 2. Original 2 are now relocated to aluminum studs.
