blujay40
Senior Member
- Joined
- May 31, 2015
- Posts
- 1,009
In the 15 months I have had my Anderson Levelers (purchased June 2015), I have enjoyed the ease of use and portability of the Anderson levelers.
Sadly, that changed as of today when I tried to pull up onto the Anderson Levelers with our 7500# trailer and not one, but both levelers broke. I was trying to level the trailer along the curb in front of our house, which I have already done a dozen times or so in the past year, so they were sitting on concrete and there was no foreign objects underneath that could have caused any undue pressure of any kind on them from underneath.
But as I started to pull forward onto them and didn't see the trailer leveling, I got out to take a look. To my utter surprise, not one but both of the levelers broke. One broke at the second hole and the other at the third hole. Now this couldn't have happened at a worse time as we are preparing to leave in 5 days for an extended trip, and with the weekend coming up, I wouldn't have time to ship them in for a replacement, so I gave Anderson a call directly to see what could be done.
The rep I spoke with was really great and told me that I could simply call a few RV dealers in my area that stock them and do a warranty replacement that way. With a 3 year warranty, I was well within that period.
It's great to know that Anderson stands behind these like they do and I give them 5 stars for that. However, it has raised a few questions with me about their overall reliability that were not a concern previously.
With the Anderson Levelers rated up to 30,000#, how did my lightweight 7500# trailer snap them this easily. The rep did ask me if my tires were underinflated, which they weren't, but even if they were, I don't understand why that would or should make any difference, especially with my trailer only being 1/4th the rated weight capacity of the Andersons.
So although the Andersons will continue to be my primary method of leveling my trailer going forward, my previous 5 star rating for these now gets knocked down a star because I now won't leave home without some other backup method of leveling the trailer, "just in case".
Sadly, that changed as of today when I tried to pull up onto the Anderson Levelers with our 7500# trailer and not one, but both levelers broke. I was trying to level the trailer along the curb in front of our house, which I have already done a dozen times or so in the past year, so they were sitting on concrete and there was no foreign objects underneath that could have caused any undue pressure of any kind on them from underneath.
But as I started to pull forward onto them and didn't see the trailer leveling, I got out to take a look. To my utter surprise, not one but both of the levelers broke. One broke at the second hole and the other at the third hole. Now this couldn't have happened at a worse time as we are preparing to leave in 5 days for an extended trip, and with the weekend coming up, I wouldn't have time to ship them in for a replacement, so I gave Anderson a call directly to see what could be done.
The rep I spoke with was really great and told me that I could simply call a few RV dealers in my area that stock them and do a warranty replacement that way. With a 3 year warranty, I was well within that period.
It's great to know that Anderson stands behind these like they do and I give them 5 stars for that. However, it has raised a few questions with me about their overall reliability that were not a concern previously.
With the Anderson Levelers rated up to 30,000#, how did my lightweight 7500# trailer snap them this easily. The rep did ask me if my tires were underinflated, which they weren't, but even if they were, I don't understand why that would or should make any difference, especially with my trailer only being 1/4th the rated weight capacity of the Andersons.
So although the Andersons will continue to be my primary method of leveling my trailer going forward, my previous 5 star rating for these now gets knocked down a star because I now won't leave home without some other backup method of leveling the trailer, "just in case".