Everchill 12V refrigerator

[PtL]

My TT has the 12V Everchill 8.0 top freezer dual swing refrigerator installed. To close the door, either refrigerator or freezer, you need to essentially slam the door past the latch. The dealer suggests this is normal. Does anyone else have this refer and need to do the same to close? Just doesn't seem correct.

Dude, I am glad I found your post. This was driving me crazy. Bumpers are being shipped as we speak. Thanks!