Speaking of dealers in Ashland, we've got an interesting story. We had looked while travelling one day and found a nice camper with the layout we wanted. Looked it over and decided that it was what we liked. We scheduled another appointment for later that week to get it. Fast forward a few days and we take our old one there and get ready to do the deal. All of a sudden, they say they didn't know we were purchasing it that day. Hello? We don't take time off of work in the middle of the week and drag a camper to another dealer just for fun. Needless to say, we were prepared to walk away and take our "old" camper back home. Well, the sales manager chased us down as we were driving away and got the shop guys to do a PDI and then a walk-through with us. How they didn't have this planned, we'll never know. That whole ordeal should have been a sign.
Fast forward a few months and we get notices of default payment along with no tags. The dealer never processed the paperwork. Then, after nearly a year, we had a few minor warranty issue crop up. Take it to a local repair shop and the manufacturer had no record of us as owners. Again, no paperwork filed.
The dealer was a smaller dealership that was purchased by Camping World, and our transaction was right after everything was finalized. Many people quit and more were hired, there was much turnover and turmoil. That is likely for the mess we encountered during this process. A few weeks before or after and all would have likely been fine.
A few years later, we purchased our current fifth wheel from a Gander RV, which is owned by Camping World. This time, everything went great and they have always been responsive when we've called on them.
